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● Code :
M2-2411
M2-2413
M2-2414
● Symptom / Cause :
y
Paper transport jam (paper Input section)
1. The paper has not reached the fuser out sensor w
2. When opening the side door, the paper is detected
● Troubleshooting method :
1. Open the side door. Remove the jammed paper.
1. Open the side door. Remove the jammed paper.
Close the side door. After warm up, if same jam occ
2. If the idle roller of the exit unit(JC90-00914C) is dam
3. If there is any obstacles on return path of the exit un
4. Enter the diagnostic mode, and execute the return s
Be the paper at sensor. If "Without paper" message i
actuator.
5. Close the side door. Enter the diagnostic mode, exe
If there is no operation sound, reconnect or replace t
6. Check if the return gate of the exit unit is assembled
Reassemble or replace the spring. ( Solenoid spring
7. Reconnect the exit unit wall connector and close the
8. If the problem persists, disassemble the exit unit and
If any part is damaged, replace it.
A. Check if the gate return is damaged or deformed.
B. Check if the reflect type sensor connector is conne
9. Check if the exit connector on main board. Reconne
10. Replace the main
10. Replace the main
Service Manual
● Error message :
Paper jam at the retu
board(JC92 02580A(for 9352) /
board(JC92-02580A(for 9352) /
7. Troubles
shooting
urn of duplex path.
within normal time after passing the fuser out sensor.
d at the return sensor.
curs, check the following.
maged or not assembled, reassemble it properly.
nit, remove it.
sensor test.
is displayed, replace the reflect type sensor or the
ecute the exit solenoid on/off of the actuator test.
the solenoid connector.
d with torsion spring on the rear of set properly.
g is the same )
e side door.
d check the following.
ected properly.
ect it.
JC92 02581A(for
JC92-02581A(for
7-8
82
9252))
9252))
SAMSUNG ELECTRONICS
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