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● Code :
C3-2211
C3-3211
C3-4211
C3-5211
● Symptom / Cause :
Sensor calibration error that detects the toner density
- CTD sensor is contaminated by toner.
- TRC pattern generation error has occurred.
● Troubleshooting method :
1. Select "Auto Color Tone Adjustment" in control pan
(Machine Setup -> General Setting -> Color -> Auto
Select "Menu" and then select "Normal" or "RTC"
2 Print the TRC report (Machine Setup -> Report -> T
2. Print the TRC report. (Machine Setup -> Report -> T
Check the Pass count and Fail count in TRC report
Check if the Fail count is 0 and LocR, LocC, LocR a
If these values are not 0, it means TRC error is occ
3. Check if values of the LedF, LedR, LedC on TRC re
If the value is in this scope, it is normal. If or not, the
So, take off the ITB unit and clean the window of the
Re-install the ITB unit and turn the machine off and
Execute the image density control.
If values of the LedF, LedR, LedC are 1675, CTD se
4. Print the TRC Test Report. Check if the TRC gener
If error has occurred, replace the imaging unit.
If error has occurred replace the imaging unit
5. Print the supply information report, check if the tem
Note : In case that TRC generation error has occurred
- DMA on Magnet roll is low. (Toner is not supp
- Image process is abnormal because of sweep
- T1 transfer is defective. So image can't be for
Service Manual
7. Troubles
shooting
● Error message :
:
Yellow Imaging unit
error: #C3-2211. Turn off then on.
Magenta Imaging un
nit error: #C3-3211. Turn off then on.
Cyan Imaging unit e
error: #C3-4211. Turn off then on.
Black Imaging unit e
error: #C3-5211. Turn off then on.
for image stabilization control has occurred.
el.
o Color Tone Adjustment)
TRC Report)
TRC Report)
.
are all 0.
urred.
eport are in 400~800 scope.
e image density sensor is contaminated.
e ITB unit with soft cloth.
turn it on again.
ensor shutter has any problem. Replace the T2 unit.
ration error is occurred.
porary hard stop has occurred.
d ,
plied from toner cartridge.)
ping carrier.
rmed on ITB normally.
7-4
47
SAMSUNG ELECTRONICS
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