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● Code :
M2-2111
M2-2113
M2-2114
● Symptom / Cause : Paper transport jam (paper I
- The paper has not reached to the duplex jam 1 senso
● Troubleshooting method :
1. Open the side door. Remove the jammed paper.
C ose t e s de doo
Close the side door. After warm up, if same jam occ
2. Check if the gate on duplex path of the side unit is o
down, if it doesn't come down automatically, replace
3. If there is any obstacles on duplex path, remove it.
4. If the feed roller is broken away, reassemble it.
f
f
5. Make the duplex 1 jam sensor be pushed by pushin
Close the side door.
Enter the diagnostic mode, and execute the duplex
Be the paper is at sensor. If "Without paper" messag
6. Enter the diagnostic mode, execute the duplex clutc
If there is no operation sound, reconnect the connec
7. Enter the diagnostic mode, execute the MP motor te
If there is no operation sound, reconnect the connec
8. Enter the diagnostic mode, execute the duplex solen
If there is no operation sound, reconnect the soleno
9. If the solenoid works but paper folded jam occurs, c
replace it. For this, you have to remove the Cover-P
10. Check if the Side Joint PBA connector is connecte
10. Check if the Side Joint PBA connector is connecte
connector or replace the Side Joint
Service Manual
7. Troubles
● Error message :
Paper jam at the top
te
a
up, sa e ja
PBA(JC92-021
shooting
of duplex path.
nput section)
or within normal time after passing the return sensor.
occ
cu s, c ec t e o o
curs, check the following.
operated properly. When you lift the gate and put
e or reassemble it.
g duplex gate and pulling down the timing belt.
1 jam sensor test.
ge is displayed, replace the sensor or the actuator.
ch test.
ctor or replace the clutch.
est.
ctor or replace the MP motor(JC31-00132A).
noid test.
id connector or replace the solenoid.
heck the return spring and link. Reassemble or
PCB of the side unit.
d properly. If there is any problem, reconnect the
d properly. If there is any problem, reconnect the
156A).
7-8
80
g
SAMSUNG ELECTRONICS
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