Xerox 770 User Manual page 140

Problem solving
Partially Blank or Half Image
Output has a black border at the edge, only some of the image is visible.
Remedy: If you are copying your original from the Document Glass, select the paper
size required to make the copy. DO NOT use the Auto Paper option.
Remedy: Ensure that the paper size and type is correctly set for the selected paper
tray.
Blurred or Distorted Image
Remedy: Using a lint-free cloth, lightly dampened with Xerox Anti-Static or General
Cleaning Fluid or another suitable non-abrasive glass cleaner, clean the:
• Document Glass and
• Document Handler white underside.
Output is unclear and out of focus. Some areas have been stretched or shrunk.
Remedy: If you are copying a bound original from the Document Glass, press down
on the original. Be careful not to damage the binding of your original.
Remedy: Open, then fully close the Document Handler.
Damaged Paper
Remedy: Open the front door and check that there are no obstacles in the paper path.
Go to the Jam Clearance topic for information on clearing the paper paths.
Paper is ripped, creased or wrinked. The edges or corners curl.
Remedy: Ensure that the paper loaded is within machine specifications. Go to the
Paper and Media section for information on paper specifications and storage.
Remedy: Load a new ream of paper into the selected paper tray.
Light, Faint or Faded
Remedy: Check that the Lighten/Darken scroll on the General Settings tab is set to a
darker setting.
Output is too light or washed out, solid areas not black or inconsistent shading.
Remedy: If there is a message about low toner on the screen, replace the toner
cartridge.
Double Image or Show Through
Remedy: If your original or output is 2 sided, check that the paper is not too thin.
Check that the Lighten/Darken scroll on the General Settings tab is set to a darker
setting.
10-32 ®
Xerox 770 Digital Color Press
User Guide