Fault Codes - Xerox 770 User Manual

Fault codes

The fault code table lists problems and suggested solutions that apply to the Interface
Module. If the problem persists after following all instructions, call your Xerox Customer
Support Center.
Fault code Possible cause
048-100 Paper jam:
048-101
• A jam occurred during
048-102
feeding.
048-103
048-900
• A jam notification is
048-901
displayed on the UI.
048-903
048-300 The front door is open.
048-310 Decurler sensor or belt problem
048-311
048-312
048-313
048-314
048-315
048-316
048-317 Cooling fan failure
048-318
048-319
048-320 Communication failure or
048-321 connection failure
048-322
048-324
048-325
048-326
048-327
®
Xerox 770 Digital Color Press
User Guide
Interface Module
Recommended solution
• Open the front door.
• Carefully remove all sheets and paper
scraps from the jam clearance areas.
• Close the front door. Verify the paper
used is within the approved paper
specifications.
Close the front door.
Power off, then power on.
Power off, then power on.
• Check the connection between the
Interface Module and the connected
finishing device or devices.
• Fully clear any jams between the IM
and the connection finishing device or
devices.
• Ensure all jam clearance handles/levers
are returned to their closed positions.
• After clearing all jams, remove any
ejected paper fromthe finishing output
area.
• Power Off/On the machine.
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