Unable To Print - Xerox D125 User Manual

Problem solving

Unable to print

Symptoms Yes/No
Data remains in the Yes
printer icon
If No, go to next
symptom.
10-34
Causes and Actions
Cause The printer is not powered on.
Action Turn the power on.
If problem is not solved, go to next
Cause/Action.
Cause The network cable is disconnected from the
computer.
Action Connect the network cable to the computer.
If problem is not solved, go to next
Cause/Action.
Cause The network cable is disconnected from the
machine.
Action Connect the network cable to the machine.
For information about network settings, refer
to the System Administration Guide.
If problem is not solved, go to next
Cause/Action.
Cause Printer mode is set to Offline.
Action Press the Machine Status button and confirm
the Printer Mode in the Machine Status screen.
If Printer Mode is Offline, select Online in the
Printer Mode screen.
If problem is not solved, go to next
Cause/Action.
User Guide