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Permitted towing methods (plug-in hybrid)
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar systems.
* NOTE Damage to the vehicle due to tow-
ing away incorrectly
Observe the instructions and notes on
#
towing away.
Observe the information on towing and transport-
ing the vehicle in the vehicle Owner's Manual.
In the following situations, only transporting the
vehicle is permitted:
the driver's display is not working
R
the á
Towing not permitted See Owner's
R
Manual
display message appears in the driv-
er's display
Exception: if the vehicle is located in a danger
zone, it can be recovered from the danger zone
despite the á
Towing not permitted See
Owner's Manual
display message or the display
not working. It must not be towed further than
50 m with both axles on the ground. A towing
speed of 10 km/h must not be exceeded. Beyond
these limits, only transporting is permitted.
Vehicles with rear wheel drive
Permitted towing methods
Both axles on the
Yes, maximum 50 km
ground
at 50 km/h, only for-
wards with the driver
in the vehicle
Front axle raised
No
Rear axle raised
Yes, if the steering
wheel is fixed in the
centre position with a
steering wheel lock
Breakdown assistance 457
4MATIC vehicles
Permitted towing methods
Both axles on the
Yes, maximum 50 km
ground
at 50 km/h, only for-
wards with the driver
in the vehicle
Front axle raised
No
Rear axle raised
No
Towing the vehicle with both axles on the ground
Observe the notes on the permitted towing
#
methods.
Make sure that the battery is connected and
#
charged.
When the battery is discharged, the following
actions cannot be performed:
The vehicle cannot be started.
R
The electric parking brake cannot be released
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or applied
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