T076: Robot Initialization Failure - IBM System Storage TS3310 Setup And Operator Manual

Tape library
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Description
Detection Scenario
Root Causes
Possible CRU Replacements
Possible FRU Replacements
Resolution

T076: Robot Initialization Failure

Description
Detection Scenario
Root Causes
Possible CRU Replacements
Possible FRU Replacements
Resolution
The current level of library firmware does not support
the module configuration as detected by scanned module
serial number labels. The causes for this ticket will likely
change over time as new valid configurations are added
to the system. At GA time, the firmware will allow 5U
and 14U configurations. It will specifically not run with
anything greater than 14U or with a 10U configuration.
During initialization, the robot reads serial numbers on
the chassis modules that are present that are not just a
5U or 14U.
1. The system really is an invalid configuration and all
modules are labeled correctly.
2. A chassis module is not labeled correctly.
3. The firmware level loaded on the library does not
support a valid configuration.
Firmware
Enclosure
Perform "DR026: Unsupported Module Configuration"
on page 10-37.
This ticket is designed to notify the user if the robot
cannot initialize at all.
1. Any time the main door(s) closes and the robot goes
through an initialization sequence.
2. At power up of the library if the main door(s) is
closed.
1. Complete loss of connection to robot (i.e. unplugged
cable spool or equivalent).
2. Broken connection to y-motor
3. Numerous hardware failures on the picker assembly
Library Control Blade
v Picker assembly
v Y-axis Assembly
v Cable Spool
v Enclosure
Perform "DR031: Robot Initialization Resolution" on
page 10-38.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
10-29

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