Table of Contents
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4. Troubleshooting
► Error Code
S3–3211
S3–3213
S3–3214
S3–3215
S3–3216
S3–3217
► Error message
Scan System Failure #S3-321x: Turn off then on.
► Symptom
DSDF is not connected or communication error occurs with CIP6 board.
► Troubleshooting method
1) Turn the machine off then on. If the problem persists, check the following:
2) Turn the machine off again.
3) Remove the scan rear cover. Check if the connector on scan joint board is connected correctly.
4) Remove the DSDF rear cover. Check if the connector on DSDF board is connected correctly.
5) If the connection is OK, replace the DSDF board(JC92-02446A).
► Error Code
S4–3111
► Error message
Fax System Failure: #S4-3111. Install fax modem card again
► Symptom
Fax card is not installed properly. / Fax card is defective.
► Troubleshooting method
1) Remove and reinstall the fax card.
2) If the fax card is defective, replace it.
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Table of Contents
Troubleshooting
