Samsung MultiXpress K4 Series Service Manual page 348

4. Troubleshooting
► Error Code
H2–6231 / H2–6232 / H2–6233 / H2–6234
► Error message
Finisher Failure: #H2-623x. Check finisher. Call for service if the problem persists
► Symptom
Paper Holding Lever failed to leave home position during initializing. (H2-6231)
Paper Holding Lever failed to reach home position during initializing.(H2-6232)
Paper Holding Lever failed to leave home position during printing. (H2-6233)
Paper Holding Lever failed to reach home position during printing. (H2-6234)
► Troubleshooting method
1) If there is jammed paper on the path, removing paper manually. Open and close finisher stapler door or jam cover to
check if finisher executes initialization process. If Paper Holding Lever still doesn't go back to home position and
error does not disappear, follow the instructions below :
2) Does finisher input sensor (Standby & Home sensor) work well?
a) Make sure finisher input sensor cable is connected well to the sensor connector.
b) Make sure finisher input sensor cable is connected well to the main board connector.
c) Replace the finisher input sensor.
d) Replace the finisher main board.
3) Does finisher Paper Holding Lever work well?
a) Make sure finisher Paper Holding Lever cable is connected well to the Solenoid connector.
b) Make sure finisher Paper Holding Lever cable is connected well to the main board connector.
c) Check the Paper Holding Lever Solenoid. If you need, replace the solenoid.
d) Check the paper holder return spring. If you need, replace the spring(JC61-07269A).
4) Check if any debris existed. Please make sure to remove any debris.
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