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4. Troubleshooting
► Error Code
H2–6735
► Error message
Too much paper in finisher stacker. Remove printed paper
► Symptom
Finisher Top tray is full.
► Troubleshooting method
1) Remove paper on the finisher main tray. Main tray will move downward and upward to clear stack full warning. If
warning does not disappear, follow the instructions below :
2) Does Top tray limit sensor work well?
a) Make sure Top tray limit sensor cable is connected well to the sensor connector.
b) Make sure Top tray limit sensor cable is connected well to the main board connector.
c) Check the tray limit actuator's condition. (JC66-04200A)
d) Replace the Top tray limit sensor(JC39-02178A).
e) Replace the finisher main board.
3) Does finisher main tray motor work well?
a) Make sure finisher top tray motor cable is connected well to the main tray motor connector.
b) Make sure finisher top tray motor cable is connected well to the main board connector.
c) Replace the finisher main tray motor.
d) Replace the finisher main board.
4) Check if any debris(staple)existed. Please make sure to remove any debris.
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Table of Contents
Troubleshooting
