Samsung MultiXpress K4 Series Service Manual page 330

A3 mono copier

Table of Contents

4. Troubleshooting

► Error Code

► Error message

Paper jam in Tray 3.

Paper jam has occurred in tray3. (Pick up unit connection is defective. / Pickup rollers are defective. / Feed sensor

is defective.)

► Troubleshooting method

1) Open the DCF Take Away-Cover. Remove the jammed paper.

2) Remove tray3. Remove the jammed paper. Close the DCF Take Away-Cover and insert tray3.

3) If this jam error occurs frequently, check the rollers below.

a) Remove the tray3 and tray4.

b) Check if the pick up/ reverse/ forward rollers are assembled correctly.

c) If the pick up/ reverse/ forward rollers are worn out or contaminated, replace the defective roller(JC93-00540A).

4) If pick up/ reverse/ forward rollers have no problem, check the following.

a) Remove the DCF pick up unit1. Check if the feed sensor cable is connected correctly.

b) Check if the sensor cable on DCF board is connected correctly.

c) If the connection is OK, replace the feed sensor(0604-001381).

d) Install the DCF pick up unit1.

Troubleshooting