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► Error Code
H2–6551 / H2–6552
► Error message
Finisher Failure: #H2-655x. Check finisher. Call for service if the problem persists
► Symptom
Punch motor does not work during Initializing. (H2-6551)
Punch motor does not work during printing. (H2-6552).
► Troubleshooting method
1) If there is jammed paper on the paper path, removing paper manually. Open and close finisher stapler door or
jam cover to check if finisher executes initialization process. If punch still doesn't go back to home position and
error does not disappear, follow the instructions below:
2) Does punch interrupt sensor work well?
a) Make sure finisher input sensor cable is connected well to the sensor connector.
b) Make sure finisher input sensor cable is connected well to the main board connector.
c) Check the punch interrupt sensor position.
d) Check the punch motor's encoder position.
e) If the punch does not move, change the punch module.
3) Check if any debris existed. Please make sure to remove any debris.
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4. Troubleshooting
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Table of Contents
Troubleshooting
