Verify The Operation Of A Replacement I/O Module; Return A Faulted Part; Replace A Fan Module; Before You Begin - Dell EMC PowerStore 500T Installation And Service Manual

Verify the operation of a replacement I/O module

Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance where you replaced the I/O module.
3. On the Components card, under Rear View, expand BaseEnclosure.
4. Expand the node that includes the I/O module, and then select the relevant IoModule.
The status of the replacement I/O module should read Healthy. If the status is still Faulted, wait a few minutes and
refresh PowerStore Manager. If the status does not change, ensure that the I/O module is correctly seated, or contact your
service provider.

Return a faulted part

About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click Settings on the upper right of the screen.
c. Click General Support.
d. Under Drives, Power Supplies, and Other Parts, click Return Part.
e. If your screen does not show the Return Part link, contact your service provider for instructions.

Replace a fan module

Take the following actions to remove the faulted fan module and install the replacement fan module into the system.

Before you begin

CAUTION: Before starting this procedure, use the PowerStore Manager Hardware view and Alerts view to verify
that the appliance and peer node are healthy with no outstanding alerts. If multiple nodes need to be removed
while performing this procedure, repeat this verification for each affected node before proceeding to remove
the next node. If necessary, contact your service provider before starting the replacement procedure.

Identify a faulted fan module from PowerStore Manager

Before you replace a fan module, ensure that you have identified its location within the system. Using PowerStore Manager, you
can identify and locate a faulted fan module.
Steps
1. From PowerStore Manager, select Hardware.
2. Select the appliance that includes the fan module that you need to replace.
3. On the Components card, under Internal View, expand the node that includes the fan module, and then select the relevant
FanModule.
Faulted parts appear in red in the image of the system, and report a status of Faulted in the State field.
62 Base enclosure service procedures