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Dell Axim 500GB Portable External Hard Drive USB 3.0 User Manual

Dell external hard drive user's guide.
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Dell External Hard Drive
User's Guide

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   Summary of Contents for Dell Axim 500GB Portable External Hard Drive USB 3.0

  • Page 1

    Dell External Hard Drive User’s Guide...

  • Page 2

    ____________________ © 2012 Dell Inc. All rights reserved. Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic™, ® Compellent™, KACE™, FlexAddress™, Force10™ and Vostro™ are trademarks of Dell Inc. Intel ®...

  • Page 3: Table Of Contents

    ....Hard Drive LED States and Description ..Contacting Dell ....Contents...

  • Page 4

    Contents...

  • Page 5: Safety Precautions

    CAUTION: Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To prevent data loss, save and close all open files and exit all open programs before you turn off your computer.

  • Page 6

    Setup Precautions...

  • Page 7: Introduction

    Introduction The Dell portable external hard drive is an affordable storage solution that provides a total solution for all your backup, data migration, and data-sharing needs. This user manual provides step-by-step installation instructions and other important information regarding your product.

  • Page 8: Physical View

    Item Specification Software included none Physical View Hard-drive activity LED Hard-drive cable connector Introduction...

  • Page 9: Setup

    Setup Installing the Drive 1 Connect the Dell USB 3.0 interface adapter to the external hard drive. 2 Connect the external hard drive to any available USB 3.0 port on your computer. The drive is also compatible with USB 2.0 ports on your computer.

  • Page 10: Disconnecting The Drive

    3 After the drive is connected, the drive will appear as a drive letter in (My) Computer (i.e.: Drive E:, F:, or some other letter) within approximately 30 seconds of connecting and turning on the drive. NOTE: The white LED on the interface adapter lights up when you connect the drive to the computer.

  • Page 11: Troubleshooting

    Troubleshooting This section is designed to walk you through troubleshooting steps in order to identify solutions to commonly experienced issues with USB-connected external drives. Issues and Solutions Steps Symptom Solution Check the USB connection. Drive is not recognized by the system. Disconnect and re-connect to a different USB port.

  • Page 12

    Please ensure that your computer is up to date with the latest drivers and BIOS version prior to attempting steps 4 and 5. The latest drivers and BIOS version can be downloaded from the manufacturer's website. For Dell computers, visit www.support.dell.com.

  • Page 13: Hard Drive Led States And Description

    Hard Drive LED States and Description LED States Hard drive activity state Hard drive LED status Hard drive is turned OFF Hard drive idle LED glowing at maximum brightness Hard drive reading/writing data LED blinking slowly (every 3 seconds) Hard drive on standby LED glowing, but with reduced brightness Hard drive on hibernate...

  • Page 14

    Troubleshooting...

  • Page 15: Contacting Dell

    Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues. 1 Visit support.dell.com.

  • Page 16

    Contacting Dell...

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