Multitech MultiModem SF 100-G User Manual page 66

The Please set the Device IP screen displays while configuring the MultiModem iSMS.
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Windows detects that the MultiModem iSMS's LAN Ethernet IP address is not in the same subnet as
the PC's. Ensure your PC has a correct IP address. From a DOS window in Windows 95/98, type
WINIPCFG or from other Windows operating systems, type IPCONFIG. If the address field is listed as
0.0.0.0, the computer does not have an IP address. Enter a statically assigned IP address.
A message appears indicating the input IP address is either not valid on your network or is in conflict with
another IP address.
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The system has detected the IP address of the MultiModem iSMS you are configuring is in conflict with
another device. Power off the conflicting device and configure the MultiModem iSMS with a different
Ethernet LAN IP address.
A line appears in the Inbox that says TIMESETTINGS_LOOP_BACK_MSG. What does this mean?
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This is simply a time setting verification. You can ignore this line.
E-mail alerts sent to the Administrator are not being received.
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Is the SMTP Server configured properly for e-mail notification? See the Administration > System Setup
screen.
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The MultiModem iSMS Ethernet port must be connected to a live network. SMTP e-mail alerts are sent
through the Ethernet connection.
The SNTP Time/Date stamp are not correct in the outbox.
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Is the SNTP Client configured properly? See the Administration > SNTP screen.
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The SNTP Time/Date function works through the MultiModem iSMS's Ethernet connection. The
Ethernet port needs to be connected to a live network.
Multi-Tech Systems, Inc. MultiModem® iSMS User Guide for Administrators
Chapter 7 – Troubleshooting
66