Canon imagePROGRAF GP-5300 Online Manual page 654

Printing with Easy Setup
When loading paper in the printer, is the media loaded the same as the media
Check 4
type selected on the touch screen?
Select the correct media type in the touch screen menu when loading paper in the printer.
Loading Rolls in the Printer
Loading Sheets in the Printer
Is the paper creased or curled?
Check 5
Straighten out the wrinkles or curls and reload the paper.
Loading Rolls in the Printer
Loading Sheets in the Printer
In the touch screen menu, is Cut-dust reduction in Advanced paper settings
Check 6
set to ON?
A cut dust reduction line is printed at the paper cut position when Cut-dust reduction is set to ON.
If cutting dust reduction is not required, set Cut-dust reduction to OFF.
Menu Structure
Is the Print head height set too low in the touch screen menu?
Check 7
Set Paper thickness (head height) to the value higher than the current one.
Troubleshooting Paper Abrasion and Blurry Images
Is the paper thick, or a type that curls easily or is prone to buckling after
Check 8
absorbing ink?
If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the
touch screen menu to Medium-strong or Strong.
If that does not resolve the problem, increase the Paper thickness (head height) setting in the touch screen
menu.
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
If using film-based printing material such as tracing paper, set the Transport unit vacuum strength in the touch
screen menu to Standard, Medium-strong, or Strong.
If that does not resolve the problem, increase the Paper thickness (head height) setting in the touch screen
menu.
Adjusting Vacuum Strength
Troubleshooting Paper Abrasion and Blurry Images
Is the output guide clean?
Check 9
Clean the output guide.
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