Page 1 GP-300 GP-200 GP-5300 GP-5200 Online Manual English...
Page 2: Table Of Contents
Contents Using This Online Manual..........18 Trademarks and Licenses.
Page 3 Using Paper Other Than Genuine Paper and feed confirmed Paper......78 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings..
Page 4 Maintenance..............163 Job management.
Page 5 Default Network Settings............239 Another Printer Found with Same Name.
Page 6 Print Head............... 309 Checking for Nozzle Clogging.
Page 7 Online Manual............386 Enhanced Printing Options.
Page 8 Opening the Canon IJ Printer Utility2........
Page 9 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List......519 Before Installing the Printer Driver.
Page 10 I want to configure so that the roll is cut automatically after waiting for the ink to dry. . . 562 How do I print without borders..........563 I want to know the paper types that can be used in this printer.
Page 11 The edges of the paper are dirty............616 The surface of the paper is dirty.
Page 12 List of Support Code for Error........675 1005.
Page 13 140F..............708 1468.
Page 14 3200..............741 3201.
Page 15 3451..............774 4111.
Page 16 5B20..............808 5B21.
Page 17 B510..............840...
Page 18: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.
Page 19: Trademarks And Licenses
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 20 NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 21 source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."...
Page 22 of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file.
Page 23 PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) ----- Copyright (c) 2001-2003, Networks Associates Technology, Inc All rights reserved.
Page 24 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) ----- Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A.
Page 25 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 26 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names may not be used to endorse or promote products derived from this software without specific prior written permission.
Page 27 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 28 DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS...
Page 29 Written by Joel Sherrill <joel@OARcorp.com>. COPYRIGHT (c) 1989-2000. On-Line Applications Research Corporation (OAR). Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software.
Page 30 ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
Page 31 `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.
Page 32 Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.
Page 33 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: - Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Page 34 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 35 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Page 36 rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
Page 37 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Page 38: Basic Operation
Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing...
Page 39: Printer Parts
Printer Parts Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Optional accessories Stand Roll Holder Set...
Page 40: Printer Parts
Printer Parts Front Side Top Cover (Inside) Roll Paper Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel...
Page 41: Front
Front (A) Top Cover Open this cover to install the print head and remove any jammed paper from inside the printer, as needed. (See "Top Cover (Inside).") (B) Roll Paper Cover Open this cover to load rolls. (See "Roll Paper Cover (Inside).") (C) Width Guide When loading the sheets , move the guide to match the paper size.
Page 42 (I) Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) (J) Maintenance Cartridge Cover Open this cover to replace the maintenance cartridge. (K) Stand A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand.")
Page 43: Side
Side (A) Power Cord Connector Connect the power cord to this connector. (B) Carrying Grips When carrying the printer, have three or more people hold it by these handles under both sides. Furthermore, hold the left and right of these parts when moving the printer with a stand. (C) Wired LAN Connector Connect an Ethernet cable to this port.
Page 44: Top Cover (Inside)
Top Cover (Inside) (A) Platen The print head moves across the platen to print. (B) Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed. (C) Linear Scale The linear scale serves a key role in detecting the carriage position. (D) Carriage Shaft The Carriage slides along this shaft.
Page 45: Roll Paper Cover (Inside)
Roll Paper Cover (Inside) (A) Slide Guide Move the roll holder along this guide. (B) Roll Holder Slot Slide the roll holder into this slot. (C) Holder Stopper Secure the roll on the roll holder with this part. (D) Roll Holder Load the roll on this holder.
Page 46: Carriage
Carriage (A) Print Head The print head is equipped with ink nozzles. The carriage serves a key role in printing. (B) Print Head Locking Cover Secures the print head. (C) Angle Adjustment Lever Fine-tunes the line misalignment when printing. (D) Print Head Lock Lever Lock print head locking cover.
Page 47: Ink Tank Cover (Inside)
Ink Tank Cover (Inside) (A) Ink Tank Cartridges of ink in various colors. (B) Ink Tank Lock Lever A lever that locks the ink tank in place and protects it. Lift and press down the lever when replacing an ink tank.
Page 48: Operation Panel
Operation Panel A: HOME button The HOME screen appears. Home Screen Menu Composition B: Back button Displays the screen before the current screen. C: Stop button Cancels print jobs in progress and ends the ink drying period. D: ON button/ON lamp Turns the printer on and off.
Page 49 Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen. • When Operation panel lock is enabled, touch screen operations are invalid. For details on Operation panel lock, see Changeable Setting Items Using Remote...
Page 50: Optional Accessories
Optional accessories Stand Roll Holder Set...
Page 51: Stand
Stand The following Stand can be used with the printer. • GP-300 / GP-5300 : Printer Stand SD-33 • GP-200 / GP-5200 : Printer Stand SD-24 Stand Parts (A) Stand A stand that holds the printer. It is equipped with casters to facilitate movement.
Page 52 (B) Basket Catches the ejected printed documents. (C) Locking Caster The casters can be locked securely. When moving the printer, be sure to unlock the 4 casters. If you move it while the locking casters are locked, the floor may become scratched. Note •...
Page 53: Roll Holder Set
2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-inch paper core attachment. (See "Loading Rolls on the Roll Holder."). • GP-300 / GP-5300 : Roll Holder Set RH2-35 • GP-200 / GP-5200 : Roll Holder Set RH2-28 ◦ Roll Holder (for 2- and 3-inch paper cores) ◦...
Page 54: Printing Procedure
Printing procedure Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS...
Page 55: Turning The Printer On And Off
1. Press ON button to turn on printer. The ON button lights up and the printer will now start up. The Canon logo appears on the operation panel, and then "Starting the system...Please wait momentarily" appears. When startup is finished, the printer enters standby mode.
Page 56 • The ink tank is not installed • Replacing Ink Tanks • If "Error" is shown on the operation panel • Check the message on the operation panel and take action as necessary. • The ON button and Status lamp never light up, and nothing appears on the operation •...
Page 57: Loading And Printing On Rolls
Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see •...
Page 58 4. Select the type of paper. (See "Changing the Type of Paper.") Note • If no barcode has been printed on the roll paper and you have set Manage remaining roll • amount to Barcodes, specify the roll length after selecting the media type. (See "Specifying the Paper Length.")
Page 59 Start printing. Important • Do not move the release lever during printing. •...
Page 60: Loading And Printing On Sheets
Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see •...
Page 61 Important • Do not move the release lever until instructions (guidance) for removing the paper are displayed. • Moving the release lever during printing will cause printing to stop.
Page 62: Printing In Windows
Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions.
Page 63 You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window"...
Page 64: Printing From Macos
Printing from macOS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print &...
Page 65: Canceling Print Jobs
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS...
Page 66: Canceling Print Jobs From The Control Panel
Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. •...
Page 67: Canceling Print Jobs From Windows
Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed.
Page 68 Note • The screen may differ slightly depending on the model you are using. •...
Page 69: Canceling Print Jobs From Macos
Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After • transmission, jobs are not displayed even during printing.
Page 70: Pausing Printing
Pausing Printing Pausing Printing...
Page 71: Pausing Printing
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. In this state, all printing is not executed. To restore normal operation after pausing printing, set Pause printing to Disable.
Page 72: Handling And Use Of Paper
Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 73 Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time Basket Using the Basket Adding/Editing Media Information...
Page 74: Paper
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
Page 75: Types Of Paper
• Method of Updating Supported Paper • Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...
Page 76: Paper Sizes
• Printing side out • Roll Paper Width GP-300 / GP-5300 : 36.11 in. (917.0 mm) to 8.00 in. (203.2 mm) GP-200 / GP-5200 : 24.02 in. (610.0 mm) to 8.00 in. (203.2 mm) Roll paper width recommended 36 in Roll (914.4mm) for borderless printing(*1,*2) A0/A1 Roll (841.0mm)
Page 77 Thickness 3 mil (0.07 mm) to 31 mil (0.8 mm) Note • For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or • "Setting Paper Dimensions (Custom Size)" (macOS). • Borderless printing is not supported on sheets. •...
Page 78: Using Paper Other Than Genuine Paper And Feed Confirmed Paper
Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
Page 79 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the operation panel and printer driver depending on the media type you are using.
Page 80 Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
Page 81: Updating Paper Information
Media Configuration Tool Guide Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded • automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.
Page 82: Handling Rolls
Handling rolls Loading Rolls on the Roll Holder Loading Rolls in the Printer Changing the Type of Paper Specifying the Paper Length Removing the Roll from the Printer Removing Rolls From the Roll Holder Remove Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Amount of Extension for Borderless Printing Specifying the Ink Drying Time...
Page 83: Loading Rolls On The Roll Holder
Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the roll holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-inch paper core attachment to the roll holder and holder stopper. Caution •...
Page 84 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-inch paper core attachment tabs (A) with roll holder holes (B) and insert firmly.
Page 85 Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the • roll holder. • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be •...
Page 87: Loading Rolls In The Printer
Loading Rolls in the Printer Follow these steps to load rolls in the printer. Important • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these • areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.") 1.
Page 88 4. Holding the roll holder flange (A), rest the roll holder shaft on the roll holder resting ledge (B). At this time, position the holder as shown in the illustration so that the R label (C) on the roll holder flange is aligned with the R label (D) on the printer.
Page 89 5. Holding the roll holder flange (A), guide the holder along the slide guides (B) on both ends, keeping the holder level as you load it in the roll holder slot. Caution • Do not force the roll holder into the printer with the right and left ends reversed. This may damage •...
Page 90 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • • Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect •...
Page 91 • When selecting Barcodes in Manage remaining roll amount and if the barcode is not • printed. A menu for selection of the media type and length is shown on the operation panel. Operate the operation panel, select the media type to be used, and enter its length. Important •...
Page 92: Changing The Type Of Paper
Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type.
Page 93 4. Tap media type of roll paper loaded in printer. 5. Tap Register. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may • cause feed errors and affect printing quality. Note •...
Page 94 When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. If a barcode is printed on the roll paper and you have set Manage remaining roll amount to Barcodes in the operation panel menu, the media type setting is updated to match the media type specified by the barcode.
Page 95: Specifying The Paper Length
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See • "Keeping Track of the Amount of Roll Paper Left.") 1.
Page 96: Removing The Roll From The Printer
Removing the Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/Cut in the printer menu and cut the roll paper at the desired • position. (See "Specifying the Cutting Method for Rolls.") 1.
Page 97 5. Using both hands, rotate the roll holder toward the back to rewind the roll. 6. Hold roll holder by its flanges (A) and remove from roll holder slot.
Page 98 Note • For instructions on removing the roll holder from rolls, see • "Removing Rolls From the Roll Holder." 7. Holding it at the positions indicated, close the roll paper cover. Note • To load new roll paper in the printer at this point, see •...
Page 99: Removing Rolls From The Roll Holder
Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-inch paper core attachment, press tabs (A) inward and remove attachment. •...
Page 100 • holder stopper Side • Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If • paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
Page 101: Feeding Roll Paper Manually
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. •...
Page 102: Keeping Track Of The Amount Of Roll Paper Left
Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Printer settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
Page 103 6. Check the length of the roll paper and tap OK. Note • The length of the roll paper to be displayed can be set in Roll length (change default). • Setting the Default Value of the Amount of Roll Paper Left when Managing by the Barcode •...
Page 104 Managing by Estimating the Amount of Roll Paper Left When you set Manage remaining roll amount to Warning message only in Printer settings on the Home screen, if the amount of roll paper left decreases, the Status lamp on the operation panel lights up orange and the warning message is displayed.
Page 105: Specifying The Amount Of Extension For Borderless Printing
Specifying the Amount of Extension for Borderless Printing Borderless printing may leave margins on the left and right sides of the paper or soil the back of the paper. Adjusting the amount of extension may improve these problems. Each paper width is shown as being a recommended width for borderless printing ( Paper with recommended width ), or as having sufficient width for borderless printing ( Paper of sufficient width ).
Page 106 Specifying Amount of Extension for Paper of sufficient width. In case of Paper of sufficient width, the width of the original is set to be slightly smaller than the paper, and there are margins on the left and right. You can reduce the margins by increasing the amount of extension.
Page 107: Specifying The Ink Drying Time
Specifying the Ink Drying Time When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
Page 108 Pause between scans Specify the waiting time between printing one scan on a page and printing the next one. Pause between pages Specify the waiting time between printing one page and ejecting the paper. If there is a next page, it will be printed after the ink drying time has elapsed.
Page 109: Specifying The Cutting Method For Rolls
Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut • The roll is automatically cut by the cutter blade according to the printer driver settings. ◦ Printer Setting ◦ Tap paper settings display area >Paper settings>Advanced>Cutting mode>Automatic cut ◦...
Page 110 • • Paper cutting (to have the roll cut at your specified position) Select this when you want to cut the roll paper by operating the cutter blade using the operation panel after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver. Otherwise choose this option if you want to cut the roll edge after loading a roll.
Page 111 Note • If the Home screen does not appear, press the HOME button. • 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Cutting mode. 5. Tap Eject cut. 6. Print the job. When printing is finished, the printer will stop without cutting. 7.
Page 112 Note • If the Home screen does not appear, press the HOME button. • 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Cutting mode. 5. Tap User cut. 6. When Do you want to set to detect the leading edge of the paper? is displayed, select Detect (recommended).
Page 113 Note • If the Home screen does not appear, press the HOME button. • 2. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 3. Tap Cut paper. 4. Tap Yes. After the roll paper is cut, it is rewound automatically.
Page 114: Cutting The Leading Edge Of Roll Paper Automatically
Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the operation panel menu.
Page 115 Note • If the Home screen does not appear, press the HOME button. • 2. Tap Paper settings. 3. Tap Advanced. 4. Tap Trim edge first. 5. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll.
Page 116: Reducing Dust From Cutting Rolls
Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the operation panel menu, which will coat the leading and trailing edges of the printed document with ink.
Page 117 5. Tap ON.
Page 118: Detecting Roll Paper Was Replaced While The Power Was Off
Detecting Roll Paper was Replaced While the Power was Off When you turn the printer on, it can confirm whether the roll paper was replaced while the power was off. From Printer settings on the Home screen, set Auto feed at power on to Enable to detect the position of the roll paper's leading edge when the power is turned on.
Page 119: Handling Sheets
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time...
Page 120: Loading Sheets In The Printer
Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • One sheet of paper can be loaded in the feed slot at a time. Do not load more than one sheet at a time. •...
Page 121 Follow the instructions on the screen to remove the paper, and redo the operation. 2. Slide the width guide (A) to align it with the mark for the size of paper you will load. 3. Load a single sheet printing-side up in the feed slot, with the right edge aligned with the paper alignment line (A) to the right of the roll paper cover.
Page 122 5. Tap Start feeding. • If a print job was received • Tap Start feeding to feed the paper and begin printing. • If no print job was received • A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper.
Page 123: Printing From A Desired Starting Point
Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. •...
Page 124 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, push the release lever back. 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
Page 125 5. Pull the release lever forward and close the top cover. 6. When screen for selecting paper size appears, select size of paper loaded.
Page 126: Removing Sheets
Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of operation panel. Note • If the Home screen does not appear, press the HOME button. • 2. Tap Remove paper. 3. Check operation panel message and tap Yes. The paper is ejected from the front of the printer.
Page 128: Basket
Basket Using the Basket...
Page 129: Using The Basket
Using the Basket You can store printed documents in the basket. When storing printed documents in the basket, use the basket in position (1). When you are not using the basket, store it in position (2). Important • When storing printed documents on the basket, always use it in position (1). If you do not, printed •...
Page 130 • If the cloth part of the basket becomes dirty, wipe off the dirt without washing. Washing it may affect the • performance of the basket.
Page 131: Changing Printer's Setting
Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication...
Page 132: Changing Settings From Operation Panel
Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print...
Page 133: Home Screen Menu Composition
Home Screen Menu Composition After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations A: Printer Information Display Area Displays the printer status, messages, and other information.
Page 134 (Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wi-Fi is enabled but the printer is not connected to the wireless router. Wired LAN is enabled. Wireless Direct is enabled.
Page 135 Touch Gently touch with your fingertip. To go (or return) to a menu or list, touch the directional mark. Flick Drag and release your finger up, down, left, or right. Use this to quickly scroll through a menu or list. Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen.
Page 136 Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the details and take action. Example: Notices on the maintenance cartridge...
Page 137: Menu Structure
Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model and firmware version. • Paper menu (when roll paper is loaded) • This menu is displayed by tapping paper information area. Replace paper Feed/Cut Remove paper...
Page 138 IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3...
Page 139 Bonjour service name Settings Enable/disable Wi-Fi Enable / Disable Wi-Fi setup Easy wireless connect Manual connect WPS (Push button method) Other connection types Manual connect (adv.) WPS (PIN code method) Advanced Wireless Direct Connection Network name (SSID) Password Communication mode Channel Wi-Fi security IPv4 address...
Page 140 Wireless Direct network (SSID) Connection request confirmation ON* / OFF Advanced Wired LAN Connection IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1...
Page 141 IPv6 Use IPv4 host/domain name IPv6 DNS host name IPv6 DNS domain name MAC address IPsec settings Printer name Bonjour service name Settings Enable/disable Wired LAN Enable / Disable Advanced Print details • Ink information • This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now...
Page 142 Enable / Disable* Magnification level for borderless Large / Medium* / Small / Minimum PDF print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* Print target...
Page 143 Width correction Black/gray Color Processing options Warning display Enable / Disable* JPEG print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target...
Page 144 Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper / Manual Margin 3mm* / 5mm...
Page 145 Unidirectional printing Enable / Disable* Direct print settings from FTP Print settings 1 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target...
Page 146 Width correction Black/gray Color Processing options Warning display Enable / Disable* Print settings 2 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution 600 dpi / 300 dpi* / Specify print job Print target...
Page 147 Cut to standard size ON / OFF* Line & pen manager Width correction Black/gray Color Processing options Warning display Enable / Disable* Print settings 3 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / FL spot color Print quality 5 (Fast) / 4 / 3* / 2 / 1 (High) Input resolution...
Page 148 Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Line & pen manager Width correction Black/gray Color Processing options Warning display Enable / Disable* Print settings 4 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Monochrome / FL spot color...
Page 149 Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Line & pen manager Width correction Black/gray Color Processing options Warning display Enable / Disable* Default print settings Print quality settings Color mode...
Page 150 Pause / Display warning* / Do not detect / Hold job Advanced paper settings Paper size recognition settings Roll paper setting 1 Roll paper setting 2 Roll paper setting 3 Roll paper setting 4 Roll paper setting 5 Roll paper setting 6 Roll paper setting 7 Keep margin at cut sheet end Enable / Disable*...
Page 151 File deletion settings Fast* / Fast secure / Secure / Secure (VSITR) Data deletion Fast Fast secure Secure Secure (VSITR) Monitoring service settings Enable/disable monitoring service Enable / Disable* Communication test Communication log Warning notification settings Enable* / Disable Other printer settings Energy saving settings Auto power off 5 minutes / 10 min.
Page 152 Job history sending settings Send / Do not send* Printer info sending settings Agree / Do not agree Language selection Firmware update Install update Check current version Update notification settings Yes* / No DNS server setup Auto setup* / Manual setup Proxy server setup Use / Do not use* Security settings...
Page 153 Password Authentication server name Verify auth. server name Verify auth. server certificates Last authentication result Import/export settings Import Export Initialize printer settings Maintenance Troubleshooting Nozzle Check Print Head Cleaning Cleaning All colors / Pattern 1 / Pattern 2 Deep Cleaning All colors / Pattern 1 / Pattern 2 System Cleaning All colors / Pattern 1 / Pattern 2...
Page 154 Replace Head Replacement Start head replacement. Replace cutter blade unit Platen cleaning Prepare to move Move on the same floor Transport outdoors Printer information System information Current version Printer name Serial number MAC address (Wi-Fi) MAC address (Wired LAN) Root cert. thumbprint (SHA-1) Root cert.
Page 155 Total print area • Job management • This menu is displayed by tapping Jobs icon. Print job List of print jobs Saved job Job box list Job list Print the job list Print from USB flash drive Folder/file list Copies Preview Settings The lower items of this menu are the same as the lower items of...
Page 156: Advanced (Paper Settings)
Advanced (Paper settings) Tap the paper information area and tap Paper settings to display this menu. Advanced Roll length (change default) Paper thickness (head height) Auto / -4 (Low) / -3 / -2 / 0 (Standard) / +1 / +2 / +3 (High) Skew detection accuracy Standard / Loose / OFF Cutting mode...
Page 157 Large / Standard / Small Paper of sufficient width Select extension amount 1 (min) / 2 / 3 / 4 / 5 / 6 / 7 / 8 (max) Detect paper width Enable / Disable Reset paper settings by paper...
Page 158: Advanced (Lan Settings)
Advanced (LAN settings) This menu is displayed by tapping Network icon > Wi-Fi / Wireless Direct / Wired LAN > Settings > Advanced. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address...
Page 159 DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings IPv6 DNS dyn. update: manual Enable / Disable* IPv6 DNS dyn. update: stateless Enable / Disable* IPv6 DNS dyn. update: stateful Enable / Disable* IPv6 Use IPv4 host/domain name Enable / Disable* IPv6 DNS host name IPv6 DNS domain name...
Page 160 Polling interval Spanning tree settings Enable / Disable* LPR protocol settings Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use Dedicated Port ON* / OFF...
Page 161: Setting Items On Operation Panel
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel (Network) (Setup)
Page 162 Migrating Printer's Setting ◦ Initialize printer settings ◦ Initializing Printer's Setting • • Maintenance • • Printer information (Jobs)
Page 163: Maintenance
Maintenance It will be displayed when you tap (Setup) on HOME screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Print Head Cleaning • Select this to clean the print head. Cleaning the Print Head •...
Page 164 • Prepare to move • Select this to prepare for transporting the printer. Preparing to Transfer the Printer...
Page 165: Job Management
Job management It will be displayed when you tap (Jobs) on HOME screen. • Print job • Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job •...
Page 166: Lan Settings
LAN settings This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Note •...
Page 167 IPv6 stateless prefix length 1 XXX (up to 3 digits) IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 3 XXX (up to 3 digits)
Page 168 ◦ Enable/disable Wi-Fi ◦ Select Enable to wirelessly connect via wireless router. ◦ Wi-Fi setup ◦ Select how to setup Wi-Fi. ▪ Easy wireless connect ▪ Select if you specify the settings of the access point information to the printer directly from a device (e.g.
Page 169 IPv4 DNS dynamic settings Enable / Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Disable...
Page 170 IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic settings Enable / Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX:...
Page 171 IPv6 DNS host name XXXXXXXXXXXX IPv6 DNS domain name XXXXXXXXXXXX MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP) / Enable (ESP & AH) / Enable (AH) / Disable Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters)
Page 172 ◦ Set printer name ◦ Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦...
Page 173 Specifies the communication speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port ◦ Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ IPP settings ◦...
Page 174: Test Print
Test print This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print • Prints out the printer status and setting value information. Note •...
Page 175: Print Settings
Print settings This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. • Print head movable width setting • Adjusts the print head movable width. • Prioritize paper size • This is a setting item for roll paper. Select Enable to use the paper size setting as the basis for printing instead of other settings.
Page 176 • Default print settings • Prints out the default values of print settings. • Print the print settings • Prints out the print settings list.
Page 177: Paper-Related Settings
Paper-related settings This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. • Keep media type • Select Enable to keep using the same type of paper. • Manage remaining roll amount • Selects the method to manage remaining roll amount and that to display warning when the roll is running short.
Page 178 Select whether 300 mm or 12 inch is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 4 ◦ Select whether 500 mm or 20 inch is applied when a roll of an intermediate size is detected. ◦...
Page 179: Auto Maintenance Settings
Auto maintenance settings This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. •...
Page 180: Hard Disk Settings
Hard disk settings This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. •...
Page 181 impossible to recover the overwritten data. Conforms to the DoD5220.22-M standard of the U.S. Department of Defense. ◦ Secure (VSITR) ◦ Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this process three times, the entire hard disk is overwritten with AA.
Page 182: Monitoring Service Settings
Monitoring service settings This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. •...
Page 183: Other Printer Settings
Other printer settings This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. •...
Page 184 • EOP timer settings • Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending settings • Select Send to send the information to the printer management and job management systems. •...
Page 185: Language Selection
Language selection This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
Page 186: Firmware Update
Firmware update This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.
Page 187: Security Settings
Security settings This setting item is displayed by tapping Printer settings after tapping (Setup) on the HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Administrator password settings •...
Page 188: Printer Information
Printer information It will be displayed when you tap (Setup) on HOME screen. • System information • Displays printer's system information. • Hard disk information • Displays the total or free space of the printer hard disk. • Error history •...
Page 189: Setting Administrator Password On Operation Panel
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Auto maintenance settings •...
Page 190 7. Enter new administrator password. Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ &...
Page 191: Erasing Data On Printer's Hard Disk
Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
Page 192 Data on the hard disk are erased.
Page 193: Status Print
4. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). 5. Tap Yes. The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
Page 194 Print settings Setting values of Print head movable width setting and Prioritize paper size Paper-related settings Setting values of Paper-related settings Device settings Auto maintenance settings Setting values of Auto maintenance settings Hard disk settings Setting values of Hard disk settings Device user settings Setting values of Other printer settings Language selection...
Page 195: Changing Printer's Setting Using Web Browser
Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E-mail...
Page 196: Start Up Remote Ui
Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
Page 197 2. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address of the printer in "XXX.XX.X.XXX". Note • If you have set a DNS host name, you can also enter this. When you access, "Remote UI"...
Page 198 Important • The password is set at the time of purchase. The password is the printer serial number. The • printer serial number is printed on the sticker attached on the printer. It consists of 9 alphanumeric characters (four alphabets followed by five numbers). For details on setting password, see Setting Passwords Using Remote 5.
Page 199: Changeable Setting Items Using Remote Ui
Changeable Setting Items Using Remote UI Note • The item which can be used is different in administrator mode or in standard user mode. Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information.
Page 200 Note • When you are logging on in administrator mode, you can restrict this function in standard user mode. Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, the operation restrictions, and SSL/TLS settings of certificate for encrypted communication. System info and LAN settings •...
Page 201: Security
Security • Administrator password setting • Setting Passwords Using Remote UI • Operation restrictions • Restricts the following operations. ◦ Job history ◦ Restricts to display or print the print job history. ◦ Print from USB flash drive ◦ Restricts to print data on USB flash drive. •...
Page 202: Lan Settings
LAN settings • Wi-Fi • Enables/Disables Wi-Fi. • Wireless Direct • Enables/Disables Wireless Direct. • Wired LAN • Enables/Disables Wired LAN. • Confirm LAN settings • The LAN setting information is displayed. • Advanced setup • ◦ Set printer name ◦...
Page 203 • To use CHMP for encrypted communication, you need to register the printer's root certificate to your computer. Registering Printer's Root Certificate to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. ◦ Network interface settings ◦...
Page 204: Setting Passwords Using Remote Ui
Setting Passwords using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
Page 205 Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.
Page 206: Registering Printer's Root Certificate To Web Browser For Ssl Communication
Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
Page 207 5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
Page 208 5. Make sure that fingerprint of certificate detail information matches printer's thumbprint. To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap (Setup) on HOME screen of the operation panel, and then tap Printer information >...
Page 209 3. Make sure that thumbprint of certificate information matches printer's thumbprint. To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap (Setup) on HOME screen of the operation panel, and then tap Printer information > System information. 4.
Page 210: Registering Printer's Root Certificate To Local Computer For Ssl Communication
Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.
Page 211 The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8.
Page 212 Important • Be sure to create a certificate snap-in before importing a root certificate. • The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key.
Page 213 2. Select For secure communication. Note • You can download a certificate from Status Monitor. • 1. Open status monitor. Open the Printing preferences, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
Page 214 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note •...
Page 215 Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer.
Page 216: Generating Server Certificate
Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
Page 217 Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5. Select Generate key and certificate. 6. Select Generate self-signed cert. 7. Specify each setting item. • Signature algorithm • Select SHA256. •...
Page 218 Checking Generated Server Certificate 1. Select Security on Remote UI. 2. Select SSL/TLS settings. 3. Select Check key and certificate. Make sure the issuer of the root certificate is displayed on Issued by, and the value you entered is displayed on Common name on Subject.
Page 219: Setting Mail Server
Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you •...
Page 220 Outgoing password To set / change the password for sending in order to perform the authentication, check the Set/change password and then enter the password. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming mail server (POP3) Enter the address of your POP3 server.
Page 221: Receiving Printer Status By E-Mail
Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. *This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. •...
Page 222 3. Select OK. The resending setting is completed.
Page 223: Migrating Printer's Setting
Migrating Printer's Setting Migrates the printer settings to another one of the same model. This operation is available using Remote UI or USB flash drive. Using Remote UI Using USB Flash Drive Note • The printers must be running the same firmware version. The target data to be migrated is fixed. Using Remote UI 1.
Page 224 2. Tap (Setup) on HOME screen. Home Screen Menu Composition 3. Tap Printer settings. 4. Tap Import/export settings. If you specify the administrator password, enter the password. 5. Tap Export. 6. Enter password and Tap OK. 7. Enter password again. 2.
Page 225: Initializing Printer's Setting
Initializing Printer's Setting Initializes the following settings. • Paper setting information • Detection priority data of paper • SSL certificate • LAN setting • Administrator password • Hard drive data • Job history • Operation panel lock This operation is available using the operation panel or Remote UI. Using operation panel Using Remote UI Using operation panel...
Page 226: Network Setting
Network Setting Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...
Page 227: Network Connection Tips
Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...
Page 228: Printer Connection Methods
Printer Connection Methods 4 connection methods are available on the printer. Wi-Fi Connection • • Using Wi-Fi Router • • Without Using Wi-Fi Router (Wireless Direct) LAN Connection USB Connection...
Page 229 Different types of network connections cannot be used at the same time. When connecting another device while the devices are already connected to the printer, connect it using the same connection method as the connected device or connect via USB connection. If you connect using a different connection method, the connection to the devices in use will be disabled.
Page 230 • Connection without Using a Wireless Router (Wireless Direct) • ◦ Connect the printer and a device without using a wireless router. Connect the device and the printer directly using the printer's wireless direct. ◦ In the wireless direct, you can connect up to five devices at the same time. If you try to connect another device while five devices are already connected, disconnect a device you do not use and configure settings again.
Page 231 What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer. Note • You can connect the printer to a computer via USB even when the printer is already connected to another one via wired LAN.
Page 232: Connecting Smartphone/Tablet To Printer Via Wireless Router
Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes Wi-Fi connection via a wireless router.
Page 233 Connect Smartphones and Tablets to the Printer For Android device For iOS device For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer.
Page 234 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application.
Page 235: Connecting Smartphone/Tablet To Printer Directly (Wireless Direct)
Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes wireless direct, which allows you to print by connecting the devices to the printer directly.
Page 236 By flicking the touch screen, you can check various settings of wireless direct. Note • The identifier (SSID) and password are specified automatically. • • By tapping Show password, you can check the password. The password is required when • connecting a device to the printer.
Page 237 Make sure the name on the touch screen is the same as that of your Wi-Fi Direct compatible device and tap Yes. Change Wireless Direct Connection Setting Make sure printer is turned on. 2. On the HOME screen, tap (Network). Home Screen Menu Composition 3.
Page 238 Note • If you change the wireless direct setting on the printer, also change the setting on the device. Change the Printer Setting to Wi-Fi Connection Make sure printer is turned on. 2. On the HOME screen, tap (Network). Home Screen Menu Composition 3.
Page 239: Default Network Settings
Enable/disable WSD Disable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon GP-NNNN *2 LPR protocol settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric characters.) *1 Default value depends on printer. To check value, use operation panel.
Page 240 *1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. NNNN means your printer model. *2 The password is specified automatically when the printer is turned on for the first time.
Page 241: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
Page 242: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from Setup Guide. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from Setup Guide.
Page 243: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Check that printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading Rolls in the Printer If you use sheets, prepare at least 10 sheets (A4 or Letter-sized).
Page 244 Link Active Operation status Active/Inactive IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address...
Page 245 End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3...
Page 246 End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5 Start address 5 XXX.XXX.XXX.XXX End Address 5...
Page 247 Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual address On/Off Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address mode On/Off Stateful Address...
Page 248 IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address...
Page 249 Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5...
Page 250 IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information Use IP Filtering Operation status of IP filtering On/Off IP Filtering Select...
Page 251 IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information IP Filtering Start Address 1 IP filtering start address 1 XXXX:XXXX:XXXX:XXXX...
Page 252 MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method Disabled/Enabled MAC Filtering Permission Info MAC filtering permission information MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX...
Page 253 Security Type Security type for Wi-Fi (infrastructure) Disabled/WEP 64bit/WEP 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters) WEP2 WEP key 2 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters) WEP3 WEP key 3 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters)
Page 254 Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMPv1 community name 2 XXXXXXXX (up to 32 characters) SNMP Extra Access Authority SNMPv1 extra access authority Disable/Read Only/Read Write SNMP Access Authority1 SNMPv1 community1/2 access authority...
Page 255 User4 User 4 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Read Only/Read Write Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm...
Page 256 SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters) FTP Setting FTP setting information Use FTP Use FTP On/Off Use FTP Authority Use FTP authority On/Off FTP User Name FTP user name XXXXXXXX (up to 33 characters) Bonjour Setting Bonjour setting information Use Bonjour Use Bonjour...
Page 257 User Name User name XXXXXXXX (up to 32 characters) User4 User 4 User Name User name XXXXXXXX (up to 32 characters) User5 User 5 User Name User name XXXXXXXX (up to 32 characters) User6 User 6 User Name User name XXXXXXXX (up to 32 characters) User7 User 7...
Page 258 Job End Job end On/Off Error Occurred Error occurred On/Off Warning Occurred Warning occurred On/Off Signature 1 Signature 1 XXXXXXXX (up to 128 characters) To Address 2 To address 2 XXXXXXXX (up to 128 characters) Reply Address 2 Reply address 2 XXXXXXXX (up to 128 characters) Notice Conditions 2 Notice conditions 2...
Page 259: Reconfiguration Method Of Lan Connection/Reconfiguration Method Of Wi-Fi Connection
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Changing LAN Connection Method Changing Wi-Fi Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: • ◦ Redo setup using the Setup CD-ROM or from Setup Guide. ◦...
Page 260 5. Select Easy wireless connect. 6. Check message and select OK. Follow instructions on your smartphone or tablet. 7. If message saying setup is completed appears, select OK. • For macOS: • Redo setup from Setup Guide.
Page 261: Countermeasures Against Unauthorized Access
Countermeasures against Unauthorized Access This section describes countermeasures against an unauthorized access to the printer from outside. When you use the printer via a network or you are an administrator, we recommend you read this section before using the printer. Four countermeasures below can be helpful against an unauthorized access.
Page 262 Restrict Communication Using Firewall or Wi-Fi Router Firewall is a system which prevents an unauthorized access from an external network user to protect an inhouse network against attack or intrusion. Firewall enables your network to be protected against an unauthorized access by restricting a communication from the specific external IP address which seems to have a risk.
Page 263: Network Status And Troubleshooting
Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Printing Network Settings Network Status What to Do Connected normally. 1. If you are unable to print, check the items below: If you are unable to •...
Page 264 Enter the correct security key. Make sure wireless • Make sure the printer is not placed too far away from the wireless router. • signal is strong. • Monitor signal status and move the printer and wireless router as necessary. •...
Page 265: Sharing The Printer On A Network (Macos)
Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set.
Page 266: Settings On Print Server
Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: Install the printer driver on the print server system 2.
Page 267: Settings On Client Pc
Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers &...
Page 268: Restrictions On Printer Sharing
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. •...
Page 269: Adjustments For Better Print Quality
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 270: Adjusting The Print Head
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...
Page 271: Adjusting The Print Head
Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors • Execute Nozzle Check in the touch screen menu to check for print head nozzle clogging. Checking for Nozzle Clogging •...
Page 272: Adjusting Line Misalignment
Adjusting Line Misalignment If printed lines are misaligned, execute Print head angle adjustment to adjust the print head angle. Print head angle adjustment requires you to examine a printed test pattern and adjust the angle using the angle adjustment lever. Always adjust the print head angle after replacing the print head.
Page 273 6. Align the angle adjustment lever with the red square and close the top cover. A test pattern is printed for adjustment. Important • Do not touch the linear scale (A) or carriage shaft (B). Touching these may cause malfunction. •...
Page 274 Example 1: Select "+2" in pattern (C). Example 2: Move the angle adjustment lever to a position between the numbers or between the number and the square (D) of the two sets of lines that are least misaligned. In this case, select -1. 8.
Page 275 Note • If the problem, such as misaligned lines or color unevenness, is not solved after adjustment, execute Print head angle adjustment and move the angle adjustment lever in the front or the rear of the last position. When finished, execute Print Head Alignment again.
Page 276: Automatic Adjustment To Straighten Lines And Colors
Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Choose from Auto (standard) or Auto (advanced) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
Page 277 When using sheets Auto (standard): 2 sheets of unused paper, A4/Letter size or larger (or 1 sheet when using A2 or larger) Auto (advanced): 3 sheets of unused paper, A4/Letter size or larger (or 1 sheet when using A2 or larger) Perform adjustment as follows.
Page 278: Manual Adjustment To Straighten Lines And Colors
Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (advanced), try Manual.
Page 279 4. Tap Manual. A confirmation message appears. Note • If you do not perform Auto (advanced), a confirmation message prompting you to perform Auto • (advanced) appears. In this case, tap Yes and perform Auto (advanced). 5. Tap Yes. The paper source setting screen appears. 6.
Page 280: Troubleshooting Paper Abrasion And Blurry Images
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
Page 281 Note • When Auto is set to ON, before printing, the printer automatically adjusts the print head height • to the level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information •...
Page 282: Adjusting Feed Amount
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
Page 283: Adjusting Feed Amount
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...
Page 284: Selecting Feed Amount Adjustment Method
Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.
Page 285: Automatic Banding Adjustment
Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
Page 286 6. Tap Auto. 7. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
Page 287: Manual Banding Adjustment
Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
Page 288 7. Tap paper to adjust. Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 8. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...
Page 289: Fine-Tuning Paper Feed Amount
Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed •...
Page 290: Adjusting Line Length
Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
Page 291 • If you tap Change adjustment values: • No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 7. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
Page 292: Adjusting Vacuum Strength
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled.
Page 293: Maintenance And Consumables
Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
Page 294 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 295: Ink Tanks
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...
Page 296: Ink Tanks
Ink Tanks The printer supports the following ink tanks. When purchasing, check the Model number. • 130 ml (4.4 fl oz) • • 300 ml (10.1 fl oz) • Checking Ink Model Number Checking Using Web Browser 1. Start up Remote UI. Start up Remote UI 2.
Page 297 The type and number of inks displayed will vary depending on the printer you are using. Checking Using Canon IJ Status Monitor ( Windows ) 1. Start up Canon IJ Status Monitor. Canon IJ Status Monitor 2. Click Estimated ink levels.
Page 298 Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.
Page 299: Replacing Ink Tanks
Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Tanks. You can replace ink tanks in 4.4 fl oz (130 ml) and 10.1 fl oz (300 ml). Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
Page 300 Selecting Ink Tank Replacement from Menu 1. Tap (Ink information) on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. 2. Tap Replace. Instructions for the ink tank replacement procedure appear on the touch screen. Removing ink tank 1.
Page 301 Important • Do not turn off the printer, except for transportation, while the ink tank is removed. It may cause • the interior of the ink tank cover to become soiled. • Store the removed ink tank with ink remaining with the ink holes (B) facing up. Otherwise, ink •...
Page 302 Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note •...
Page 303 • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts in front. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. •...
Page 304 Important • Do not push the ink tank in by hand. Forcing the ink tank into the holder may damage the • printer. • If a 4.4 fl oz (130 ml) ink tank is installed facing the wrong direction, the rotating part of the ink •...
Page 305: Checking Ink Tank Levels
Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap (Ink information) on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
Page 307: When To Replace Ink Tanks
When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen • If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
Page 308: Print Head
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...
Page 309: Print Head
Print Head When purchasing, check the Model number. Model number: PF-07 Note • For instructions on replacing the print head, see Replacing the Print Head.
Page 310: Checking For Nozzle Clogging
Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Important • When using cut sheets, do not move the release lever until instructions (guidance) for removing the •...
Page 311 If some sections of the horizontal lines are faint or incomplete, the nozzles for those colors are clogged. If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head...
Page 312: Cleaning The Print Head
• If printing is not improved after System Cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. • When using cut sheets, do not move the release lever until instructions (guidance) for removing the •...
Page 313 • By default, nozzles are checked at fixed intervals. • Auto maintenance settings Perform cleaning as follows. 1. Tap (Setup) > Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 2. Tap Print Head Cleaning. 3. Tap Cleaning, Deep Cleaning, or System Cleaning. 4.
Page 314: Replacing The Print Head
Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
Page 315 The Maintenance screen appears. 2. Tap Head Replacement. 3. Tap Start head replacement. Ink begins being drawn in. When it finishes, instructions for the print head replacement procedure appear on the touch screen. It takes about 1 to 2 minutes for ink to be drawn into the system and remove ink from the print head. 4.
Page 316 • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 6. Pull down print head lock lever toward the front while holding its center (C) with your fingertip. 7.
Page 317 8. Grab grips (E), remove print head, and then tap OK. Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note •...
Page 318 10. Remove orange protective caps (F, G). Grab grip (H) to remove protective cap (G). Important • Always carry the print head by holding its right and left grips. Never touch nozzle (I) or metal contacts (J). This may damage the print head and affect printing quality. •...
Page 319 • The inside surface of the protective cap is coated with ink to protect the nozzle. Be careful not to touch these surfaces when removing the caps. • The print head contains ink to protect the nozzle. We recommend removing the protective cap while holding it over the pouch that contained the print head or otherwise safely out of the way to avoid spilling ink and staining your clothes or the surrounding area.
Page 320 13. While holding center part (C) of print head lock lever, lower it toward back. 14. Align angle adjustment lever with the red square position. 15. Close top cover.
Page 321 Ink now fills the print head. It takes about 10 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. •...
Page 322: Maintenance Cartridge
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...
Page 323: Maintenance Cartridge
Maintenance Cartridge When purchasing, check the Model number. Model number: MC-31 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.
Page 324: Replacing The Maintenance Cartridge
Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
Page 325 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. • 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
Page 326 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 8.
Page 327 Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge.
Page 328: Checking The Remaining Maintenance Cartridge Capacity
Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap (Setup) > Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears.
Page 329: When To Replace The Maintenance Cartridge
When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen • When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen.
Page 330: Cutter Blade
Cutter Blade Cutter Blade Replacing the Cutter Blade...
Page 331: Cutter Blade
Cutter Blade When purchasing, check the Model number. Model number: CT-08 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade.
Page 332: Replacing The Cutter Blade
Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade Important • The cutter blade can not be replaced if there is paper in the moving range of the cutter. Remove the paper.
Page 333 6. Remove cutter blade while holding A. Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note •...
Page 334 Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 9. Tap Done. 10. Tap Yes.
Page 335: Performing Maintenance Functions From Your Computer (Macos)
Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Printing a Nozzle Check Pattern...
Page 336: Opening Remote Ui For Maintenance
Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.
Page 337: Cleaning The Print Heads
Cleaning the Print Heads The print head cleaning and Cleaning functions allow you to clear up clogged print headnozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. If you perform Cleaning and the condition still does not improve, perform system cleaning.
Page 338 Check that the printer power is on. Then open the Ink Tank Cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining in the tank? • Is the ink tank attached properly? If the Ink Lamp is not lit, remove it and attach it again.
Page 339 4. Check the results Check the print results. Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Related Topic Printing a Nozzle Check Pattern...
Page 340: Printing A Nozzle Check Pattern
Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
Page 341: Cleaning The Printer
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Print Head...
Page 342: Cleaning The Printer Exterior
Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2.
Page 343: Cleaning Inside The Top Cover
Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
Page 344 5. If paper dust has accumulated in vacuum holes (A) on platen or in ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Do not touch the linear scale (D) or carriage shaft (E). Touching these may cause malfunction. •...
Page 345 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static charge, which may attract dust and affect the printing quality.
Page 347: Other Maintenance
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...
Page 348: Preparing To Transfer The Printer
Preparing to Transfer the Printer To protect the internal parts in transit, always follow these steps before transferring the printer to a new location. For details on installing printer after transfer, see Reinstalling the Printer. Important • Avoid tilting the printer excessively in transit. This may cause ink in the printer to leak and cause stains. Note •...
Page 349 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks.
Page 350 If you remove the maintenance cartridge while ink is being removed, the ink may leak out. 10. Press ON button and turn off printer. Packing Printer 1. Disconnect power cord and interface cable. Important • Turn off the printer before you unplug it. Unplugging the printer before it is off and moving it may damage the printer.
Page 351: Reinstalling The Printer
Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand (Option) 1. To use the optional stand, assemble the stand by referring to the Printer Stand Setup Guide that was provided with the stand.
Page 352 Caution • Moving the printer requires at least three people. Be careful to avoid back strain and other • injuries. • When moving the printer, firmly grasp the carrying grips. The printer may be unsteady if you • hold it at other positions, which poses a risk of injury from dropping the printer.
Page 353 • When placing the printer on the stand, lock all four of the casters of the stand. Attempting to • place the printer on the stand while the casters are not locked poses a risk of injury. 2. Remove tape and packaging material attached to the printer. 3.
Page 354 4. Plug the power cord into the outlet. 5. Press ON button to turn on printer. When "Install the printer here? Do not install the ink tanks yet." appears, tap Yes. 6. When instructions for loading ink tank appear on operation panel, open ink tank cover and load ink tank.
Page 355 8. Load the Roll Media in the printer. (See "Loading Rolls in the Printer.") 9. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver"...
Page 356: Firmware Update
Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1.
Page 357: Specifications
Specifications Specifications Print Area...
Page 358: Specifications
Specifications Printer specifications GP-300 / GP-5300 GP-200 / GP-5200 Printing performance Memory and hard disk Interface Network Specifications Operating Conditions Paper Important • The following values may vary depending on the operating environment. Printer specifications GP-300 / GP-5300 Power supply...
Page 359 Printer and Stand SD-33 (when opening the basket): Approx. 66.5 x 57.9 x 53.6 in. (1689 x 1470 x 1360 mm) GP-200 / GP-5200 Power supply 100-240 V AC (50/60 Hz) Power consumption When printing: 71 W max. *1 In Sleep mode: 2.0 W max. *1 When power is off: 0.3 W max.
Page 360 Memory and hard disk Memory Physical memory 2GB Hard disk capacity 500 GB Personal mail boxes (Permanent storage area): 308 GB Print job storage capacity Common Box: 100 jobs Personal Boxes: 100 jobs Interface USB and the network can be used at the same time. You cannot use Wi-Fi and wired LAN at the same time.
Page 361 Setup: WPS (push button method/PIN code method) Easy wireless connect Operating Conditions If operating conditions of the operating system are high, follow those. Windows Compatible Operating System (Standard supplied Windows 10 printer driver) Windows 8.1 Windows 7 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Windows Server 2012...
Page 362 Paper For details on the compatible media types, see Paper Information List. For details on the paper widths supported by the printer, see Paper Sizes. For details about Print Area, see Print Area.
Page 363: Print Area
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 364 Rolls Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List.
Page 365: Appendix
Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses...
Page 366: Manuals And Their Contents
Manuals and Their Contents Quick Guide Replacing paper, ink tanks, and print head. Setup Guide Installing the printer and software. Printer Stand Setup Guide Assembling the stand.
Page 367: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer...
Page 368: Safety Precautions
• Use the following number of people to hold the printer when transporting the printer by carrying it. The weight may cause pain such as back pain. For the GP-300, GP-5300 : 3 people or more For the GP-200, GP-5200 : 3 people or more •...
Page 369 • In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Never touch the electrical contacts on a print head after printing. The metal parts may be very hot and could cause burns.
Page 370: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 371 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.
Page 372: Weee (Eu&Eea)
Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
Page 373 Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco- organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery.
Page 374 Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
Page 375 Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery.
Page 376 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
Page 377 Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
Page 378 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
Page 379 Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery.
Page 380 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
Page 381 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
Page 382 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
Page 383 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
Page 384 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.
Page 385: When Repairing, Lending, Or Disposing Of The Printer
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Page 386: Online Manual
Online Manual This manual has been confirmed to be displayed on the following web browsers (latest version). • Windows device Microsoft Edge and Google Chrome • macOS/iOS/iPadOS device Safari • Android device Google Chrome * Set your browser to allow cookies and enable JavaScript. Screenshots in This Manual For Windows: The screenshots used in this manual are taken with Windows 10.
Page 387: Enhanced Printing Options
Enhanced Printing Options Printing from Your Computer (Windows) Printing with Easy Setup Basics Changing the Type of Paper Setting the Number of Copies and Printing Order Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom)
Page 388 Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Inputting Multiple-file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees...
Page 389 Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Brightness Adjusting Contrast Scaled Printing...
Page 390 Printing Using AirPrint Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) Enlarging Copy with imageRUNNER ADVANCE...
Page 391: Printing From Computer (Macos)
Printing from Computer (macOS) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width Print Area Prints without Edges Based on the Scenarios Printing Hanging and Horizontal Banners (Large-Format Printing)
Page 392: Printing With Easy Setup
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that printer is turned on 2. Load paper on the printer roll paper paper. 3. Select the printer Select your model from the Printer list in the Print Dialog.
Page 393 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. Important • In the Presets section, click Save Current Settings as Preset... to register the specified settings.
Page 394 • See "Paper Information List" for Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose. 8. Select print priority For Print Priority, select Poster/Photo or Poster/Photo (Fluorescent) according to your purpose.
Page 395 Important • The selectable print priority differs depending on media type settings. Note • Under initial settings, Print Priority is set to Poster/Photo (Fluorescent), so your print data will be printed with bright colors overall. 9. Select the print quality For Print Quality, select High, Standard or Fast according to your purpose.
Page 396 11. Selecting Roll Paper Width If you selected a roll paper for Paper Source in Quality & Media, set Roll Paper Width to the width of the roll paper loaded in the printer. Important • If cut sheet is selected for the paper source, Roll Paper Width is grayed out and cannot be set.
Page 397 12. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel.
Page 398: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
Page 399 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 400: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast...
Page 401: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 402 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Brightness Adjusting Contrast...
Page 403: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
Page 404 Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 405: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set monochrome printing Check the Grayscale Printing check box. 3.
Page 406: Specifying Color Correction
• Depending on the application software, when a printing ICC profile is specified from that application software, Canon Color Matching cannot be selected because ColorSync is selected automatically. • The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is selected.
Page 407 Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
Page 408: Optimal Photo Printing Of Image Data
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
Page 409: Adjusting Colors With The Printer Driver
Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
Page 410 4. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Saturation (Poster) Reproduces vivid colors on data such as a poster.
Page 411: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into macOS when printing.
Page 412 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 413: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
Page 414: Adjusting Brightness
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
Page 415 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...
Page 416: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 417 Click Print. When you execute print, the image is printed with the adjusted contrast. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness...
Page 418: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2.
Page 419 Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you can choose will differ. •...
Page 420 Click Print. When you print, the document is expanded or reduced to match the roll paper width and then printed.
Page 421: Printing To Oversized Paper Sizes
Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the "XXX oversize" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
Page 422 6. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper sizes, use paper that has the following necessary margins added to the document size. Cut sheet: 6 mm or more added to width and 23 mm or more added to height of document size Roll paper: 6 mm or more added to width and 6 mm or more added to height of document size Note...
Page 423: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
Page 424 • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Page 425: Set A Custom Size Roll Width
Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1.
Page 426 4. Select paper roll width Select Custom Size for Roll Paper Width. 5. Set paper roll width Enter the roll width you want to use for Width.
Page 427 6. Complete the setup Click Print. If you perform the print, the roll paper with the specified width will be used for printing.
Page 428: Print Area
Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
Page 429 Rolls A: Top Edge B: Bottom Edge C: Left Edge D: Right Edge • Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see "Paper Information List."...
Page 430: Printing Without Edges Based On The Scenarios
Printing without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper...
Page 431: Printing Without Margins To Match Roll Paper Width
Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2. From the pop-up menu, select Page Processing 3.
Page 432 Important • If you want to print borderless using a custom paper size, create a custom paper size by choosing Paper Size, Manage Custom Sizes..., and setting all Non-Printable Area values to 0 mm. Next, choose Page Processing, Fit Roll Paper Width and select On (Borderless). •...
Page 433: Printing Full-Size Without Margins
Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog. 2.
Page 434 Click Print. If you print now, the document will be printed by filling in the entire surface of the paper. Important • If you try to set borderless printing, in Page Processing, Banner Printing and Print Centered will be displayed in gray and you will not be able to configure them. •...
Page 435: Three-Sided Borderless Printing On Roll Paper
Three-sided Borderless Printing on Roll Paper With the three-sided borderless printing feature, you can print with no borders on three sides if the paper sizes don't match the roll paper width. You can complete borderless printing by cutting the right side of the paper after printing. Three-sided Borderless Printing to Match Paper Size The procedure for three-sided borderless printing by enlarging or reducing documents to match paper size is described below.
Page 436 Select "XXX Borderless" in Destination Paper Size. 5. From the pop-up menu, select Page Processing 6. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 7. Place a checkmark next to Three-sided Borderless 8.
Page 437 Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Select the paper size for whole-surface borderless printing Select "XXX Borderless" from Paper Size in the print dialog.
Page 438 5. Select a method for printing on roll paper For Fit Roll Paper Width, select Off. 6. Complete setting process Click Print. If you print now, the document will be printed without margins on three sides while retaining the same document size.
Page 439 • Depending on paper size, the length/width ratio of the paper may be different from that of the image, making it impossible for the whole image to fit on the paper. When this happens, crop the image with the application software to match paper size. •...
Page 440: Printing Hanging And Horizontal Banners (Large-Format Printing)
Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set.
Page 441 Important • When using the customer paper size and printing the whole sheet without edges, create a paper size with the Non-Printable Area values all set to 0mm in Manage Custom Sizes... from Paper Size, and select On (Bordered) from the Fit Roll Paper Width in Page Processing. 6.
Page 442: Printing By Dividing/Joining Documents
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page...
Page 443: Lining Up And Printing Multiple Documents
Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of Canon imagePROGRAF Free Layout, select Print... to execute printing.
Page 444: Printing By Connecting Multiple Pages
Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Select Quality & Media from the pop-up menu of the Print Dialog 2.
Page 445: Printing Multiple Pages All On One Page
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
Page 446 Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Page 447: Printing Document In Center Of Paper
Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
Page 448 Check the Print Centered check box. 8. Complete the setup Click Print. When you print, the printer automatically lays out the document to the center of the page and then prints Important • When you select "XXX Borderless" from Paper Size in the print dialog, the Print Centered is grayed out and cannot be selected.
Page 449: Printing By Saving Roll Paper
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...
Page 450: Saving Roll Paper By Rotating Document 90 Degrees
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
Page 451: Saving Roll Paper By Eliminating Upper And Lower Margins On Document
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1.
Page 452: Switching The Paper Source To Match The Purpose
Switching the Paper Source to Match the Purpose This printer has two paper sources: Roll Paper and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
Page 453 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.
Page 454: Cutting Roll Paper After Printing
Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Select Advanced Paper Settings from the pop-up menu of the Print Dialog 2. Setting Auto Cut From Automatic Cutting, select the setting that matches your purpose. The roll paper is cut automatically after printing.
Page 455: Specify Fluorescent Colors And Print
Specify Fluorescent Colors and Print You can set specific RGB values in advance for text and figures that are painted over (single-color painting) with the color palette of the application you are using, and print the specified sections of posters with bright colors using fluorescent ink.
Page 456 You can print the color palette from the printer operation panel. Print to the paper of your choice, and set the RGB values as you check the colors. Test print 3. Print The color that you added the checkmark for will be brightly printed. Note •...
Page 457: Printing Using Airprint
• There are restrictions for printing with AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment. • AirPrint Operation Environment •...
Page 458 4. Select printer Select your model from the Printer list in the Print dialog. Note • Click Show Details to switch the setup window to the detailed display. 5. Check print settings Set paper size and other items as needed. Set paper type from the printer.
Page 459 -> Hard disk settings -> Save first and print -> ON on the operational panel of the printer. • Some paper sizes that are compatible with the Canon IJ printer driver are not compatible with AirPrint. If using these sizes, set a custom size.
Page 460: Printing From Printer
Printing from Printer Printing Data Saved on USB Flash Drive...
Page 461: Printing Data Saved On Usb Flash Drive
Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing.
Page 462 Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The following screen is displayed. A. Number of copies Tap to display the screen below and specify the number of copies. B.
Page 463 All pages Tap to start printing all pages. Specify page Tap to specify a page to print. Tap OK to start printing the specified page. Note • Tapping Yes on the displayed screen returns to step 4. Tapping No returns to HOME screen.
Page 464: Printing From Smartphone/Tablet
Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint)
Page 465: Printing From Ios Device (Airprint)
Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Important • There are restrictions for printing with AirPrint. Please be aware in advance. Checking Your Environment First, check your environment. •...
Page 466 Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application.
Page 467 6. Check Print Settings Set the number of copies to be printed and print options, as needed. 7. Tap Print The printer prints according to the specified settings. Note • It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network.
Page 468 Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Tap Print Center that is displayed in multitasking mode. In the screen that appears, tap on the print job to be deleted, and then tap Cancel Printing.
Page 469: Enlarging Copy With Imagerunner Advance
Enlarging Copy with imageRUNNER ADVANCE Copy scanned with imageRUNNER ADVANCE can be sent to the printer via FTP. Enable FTP from Remote UI. 1. Start up Remote UI. Start up Remote UI 2. Select System info and LAN settings. 3. Select LAN settings. 4.
Page 470 8. Select Use authentication check box and Set/change password check box, and then enter a user name and password. The user name and password you enter in this step are used for FTP authentication. Enter the same value for FTP settings of imageRUNNER ADVANCE. 9.
Page 471 See the following two types of enlargement setting methods. Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1. Place the copy on the platen glass or feeder of imageRUNNER ADVANCE. 2. Select Scan and Send. 3. Tap New Destination. 4.
Page 472 5. Tap FTP from the Protocol drop-down list. 6. Enter setting items. Enter the printer's IP address as the Host Name. Note • We recommend that you set a fixed IP address for your printer. Enter "./folderN" in Folder Path. ("N" represents the print setting number specified in the Direct print settings from FTP screen on the printer.) For example, to enter the pathname for Print settings 1, enter "./folder1".
Page 473 9. Select File Format. Select PDF or JPEG. Note • If you select PDF, remove the check from the Compact and Encrypt check boxes. 10. Specify the settings as necessary. Important • Select 300x300 dpi or 600x600 dpi as the resolution. 11.
Page 474 Scanned originals are sent to the printer and printing starts. Note • It is recommended to register the setting contents in Favorite Settings.
Page 475: Fitting To Paper Width
Fitting to Paper Width 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Fit paper size. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate.
Page 476: Specifying Magnification Level
Specifying Magnification Level Setting Input resolution 1. Tap Print quality settings. 2. Tap Input resolution. Select the input resolution that matches your output requirements. 600 dpi Select when printing at 600 dpi. 300 dpi Select when printing at 300 dpi. Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format.
Page 477 2. Tap Enlarge/Reduce. 3. Tap Scaling. 4. Tap A on the displayed screen. 5. Enter the scale percentage, and then tap OK.
Page 478 For commonly used magnification conversions, refer to Reference for Magnification. 6. Select OK on the displayed screen. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. Reference for Magnification •...
Page 479 Letter Legal Ledger 8.5" x 11" 8.5" x 14" 11" x 17" 200% 157% 129% Output size 258% 242% 200% 400% 314% 258% • ARCH format • Original size 100% 133% 100% 200% 133% Output size 266% 200% 400% 266% 333% 233%...
Page 480: Printing With Fluorescent Ink
Printing with Fluorescent Ink Create items such as posters in bright and vivid color tones using fluorescent ink. Using Vivid Color Tones There are two ways to make your item vivid. Printing the Entire Item Vividly (Vivid mode) Make all warm colors bright and vivid. This is recommended when a photo or illustration contains multiple warm colors such as pink and orange.
Page 481 Creating Vivid Items In Windows, you can use PosterArtist, an application for creating professional-looking posters even without professional knowledge or technique; simply select a design from a variety of templates and then insert and edit text, photos, clipart, and other materials. Use PosterArtist to quickly create a bright and vivid item by selecting a template and specifying colors for text and shapes.
Page 482: Printer Driver
Printer Driver Windows Printer Driver macOS Printer Driver...
Page 483: Macos Printer Driver
macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver...
Page 484: Overview Of The Printer Driver
Setting Accounting Information Set a PIN Code for Print Jobs Deleting the Undesired Print Job Display the Printing Status Screen Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Checking the Ink Status from Your Computer Instructions for Use (Printer Driver)
Page 485: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 486: Checking Layout In Preview Before Printing
Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting Canon imagePROGRAF Preview from PDF.
Page 487: Registering A Changed Printing Profile
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 488 Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click -, and click OK.
Page 489: How To Open The Printer Driver Setup Dialog
How to Open the Printer Driver Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
Page 490: Page Setup Dialog
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
Page 491: Print Dialog
Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
Page 492 A rough indication of the remaining ink level is displayed. You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Free Layout, it is possible to allocate multiple source documents, and display the print results in imagePROGRAF Preview.
Page 493: Updating Media Information In Printer Driver
The procedure for updating media information is described below. Update Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer is on, and then click OK.
Page 494 Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.
Page 495: Correcting Media Information In Printer Driver (When Printer Used In Shared Environment)
The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Correct Media Information After checking whether or not the printer driver's media information is correct, a message will be displayed.
Page 496: Confirm The Printer Paper Information
Confirm the Printer Paper Information You can check the size and type of paper that was set to the printer. 1. From the Remote UI, select Printer status 2. Check printer's paper information The size and type of the media set on the printer main unit is displayed by feed position.
Page 497: Setting Accounting Information
By Setting Accounting Information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility2 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary.
Page 498: Set A Pin Code For Print Jobs
Set a PIN Code for Print Jobs If you set a PIN code to your print jobs, the print jobs remain in standby status until the PIN code is entered on the printer operation panel. As the material is printed immediately after entering the PIN code, issues such as retrieving the wrong documents and allowing others to peek at your documents can be prevented.
Page 499 Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
Page 500: Deleting The Undesired Print Job
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2.
Page 501: Displaying The Printing Status Screen
Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the printer icon displayed on the Dock.
Page 502: Canon Ij Printer Utility2
The Canon IJ Printer Utility2 allows you to update media information and configure accounting. You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu.
Page 503: Opening The Canon Ij Printer Utility2
Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Preferences, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies..
Page 504: Checking The Ink Status From Your Computer
Checking the Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, an illustration showing the status of the ink tanks and maintenance cartridge appears.
Page 505: Instructions For Use (Printer Driver)
Notes on Adding a Printer • If you will be installing the Canon printer driver on a macOS and using the printer through a network connection, select the printer name that contains Bonjour in the Add (Add Printer) dialog.
Page 506: Description Of Print Dialog
Description of Print Dialog Quality & Media Color Options Advanced Paper Settings Page Processing Additional Settings Specifications...
Page 507: Quality & Media
You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Note • After updating media information of the printer, start up the Canon IJ Printer Utility2 and update media information. Paper Source Select the source from which paper is supplied.
Page 508 No Color Correction Performs printing without color matching. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
Page 509: Color Options
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike applications dedicated to image processing.
Page 510 drag the slider toward the right and darker as you drag the slider toward the left. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50. Contrast The Contrast function changes the differences between light and dark in images during printing.
Page 511: Advanced Paper Settings
Advanced Paper Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results.
Page 512 Roll Paper Safety Margin Allows you to specify the length of the white margins on the edges of the paper in order to make even significantly curled paper adsorb to the platen. Printer Default Applies the settings configured in operation panel of the printer. Prints in standard-size.
Page 513: Page Processing
Page Processing You can configure advanced settings, such as for printing on roll paper and for adjusting how much of the document extends outside the paper when printing borderless. Roll Paper Width Select the roll paper width. Select the width that matches the width of the roll paper loaded in the printer. Width This enables you to select Custom Size in Roll Paper Width, allowing you to specify the roll width.
Page 514 On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When printing on roll paper, you can save paper by reducing the upper and lower margins. Rotate Page 90 degrees When you print a portrait document onto roll paper, you can save paper by rotating the document 90 degrees and print the document horizontally relative to the paper.
Page 515: Additional Settings
Additional Settings Use this dialog to set the output method. Output Method Set the method for exporting the print job to the printer's hard disk drive. Print After the printing ends, the print job is not saved to the printer's hard disk drive. Set PIN for printing Set a PIN code for print jobs to prevent issues such as retrieving the wrong documents and allowing others to peek at your documents.
Page 516: Specifications
Specifications Important • The following values may vary depending on the operating environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Rolls 8.00 in.
Page 517: Updating The Printer Driver
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
Page 518: Obtaining The Latest Printer Driver
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Page 519: Delete The Unnecessary Canon Ij Printer From The Printer List
The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged on as a user with administrative rights. 1. Open System Preferences, and select Printers & Scanners 2.
Page 520: Before Installing The Printer Driver
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
Page 521: Installing The Printer Driver
• You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
Page 522: Application Software
Application Software Direct Print Plus Guide Easy-PhotoPrint Editor Guide Preview Guide (Windows) Preview Guide (macOS) Free Layout plus Guide (Windows) Free Layout Guide (macOS) Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide Firmware Update Tool...
Page 523: Managing Print Jobs
Managing Print Jobs Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes...
Page 524: Basic Print Job Operations
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...
Page 525: Using Printer Hard Disk
Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer • When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without printing it yet.
Page 526 Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum number of job queues are saved, the print job sent from the computer is in a state of waiting for processing.
Page 527: Saving Print Jobs In Personal Job Box
Saving Print Jobs in Personal Job Box To save print jobs in personal job boxes, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3.
Page 528 5. In Name of data to be saved, specify how to name saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Select a personal job box in Job Box.
Page 529 Note • Select Acquire Job Box Name to display personal job box names in the Job Box list, as acquired from the printer. 7. Select OK. Configuring Printer Driver (macOS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Dialog 2.
Page 530 3. Select Save in Job Box in Output Method.
Page 532: Priority Printing
Priority Printing You can change the print order (Priority printing) by specifying the print job that is being received. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Note • For the operation of the print job with the icon (pending print job), see Printing Pending Jobs.
Page 533 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Prioritize.
Page 534: Printing Pending Jobs
Printing Pending Jobs If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue.
Page 535 Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select print job with icon on the left. 5. Select Release.
Page 536: Printing Security Print Jobs
Printing Security Print Jobs A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such as List of print jobs.
Page 537 6. Tap OK. PIN authentication successful. is displayed and printing starts. Note • The security print job is deleted after printing. •...
Page 538: Deleting Print Jobs
Deleting Print Jobs You can delete a print job as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap (Jobs) on HOME screen. Home Screen Menu Composition 2.
Page 539 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 6. Confirm displayed message and tap Yes.
Page 540: Printing Saved Jobs
Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap (Jobs) on HOME screen. Home Screen Menu Composition 2.
Page 541 8. Tap Start print. Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • If an administrator password is set, enter the password. 5.
Page 542: Deleting Saved Jobs
Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap (Jobs) on HOME screen. Home Screen Menu Composition 2.
Page 543 5. In the list, select the target job. 6. Select Edit. 7. Select Delete. 8. Select Yes.
Page 544: Moving Saved Jobs
Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. Important •...
Page 545: Advanced Print Job Operations
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space...
Page 546: Saving Print Jobs Sent From Sources Other Than Printer Driver
Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel.
Page 547 1. Tap (Setup) on HOME screen. Home Screen Menu Composition 2. Tap Printer settings. 3. Tap Hard disk settings. Enter administrator password if it is enabled. 4. Tap Save first and print. 5. Tap ON.
Page 548: Printing Without Saving Jobs In Common Job Box
Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box settings is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from common job box after printing.
Page 549: Setting Passwords For Personal Job Boxes
Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings •...
Page 550: Naming Personal Job Boxes
Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note •...
Page 551: Printing List Of Saved Jobs
Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. 1. Tap (Jobs) on HOME screen. Home Screen Menu Composition 2. Tap Saved job. 3.
Page 552: Renaming Saved Jobs
Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note •...
Page 553: Printer Hard Disk Operations
Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • • Remote UI • • Operation panel • The hard disk operations available through each interface are as follows. Operation Printer driv- Remote UI Operation panel...
Page 554: Checking Free Hard Disk Space
Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap (Setup) on HOME screen. Home Screen Menu Composition 2.
Page 555: Frequently Asked Questions
Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs dirt Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty...
Page 556 colors are inaccurate Printed colors are inaccurate Documents are printed in monochrome Line Line thickness is not uniform Lines or colors are misaligned Others The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Borders appear in borderless printing General FAQ I want to easily create vertical or horizontal banners...
Page 557 Remove a Jammed Sheet Remove Jammed Paper (Paper Feed Slot) Roll paper cannot be inserted into the Paper Feed Slot Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress The size of clear film cannot be detected Margins are wide When printing on roll paper, the printed surface becomes scratched...
Page 558 Media Type Selection does not Match Loaded Media Type...
Page 559: I Want To Easily Create Vertical Or Horizontal Banners
I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)
Page 560: Does This Printer Support Sub-Ink Tank System
Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub-ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...
Page 561: I Want To Know How To Configure Roll Cutting
I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.
Page 562: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry
I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time...
Page 563: How Do I Print Without Borders
How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS)
Page 564: I Want To Know The Paper Types That Can Be Used In This Printer
I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the media information list. Paper Information List...
Page 565: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen
The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...
Page 566: Can I Perform Duplex Printing
Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents Freely Using Free Layout plus...
Page 567: I Want To Perform Enlargement Printing
I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS)
Page 568: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Cannot Print or Connect...
Page 569: Problems Regarding Paper
Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Remove Jammed Paper (Paper Feed Slot) Roll paper cannot be inserted into the Paper Feed Slot Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight Paper is not cut Cutter Blade Does Not Work While Cutting Is in Progress Dent in the Tip of Paper...
Page 570: Remove Jammed Roll Paper
Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. 1. Turn off printer. Turning the Printer On and Off 2. Positioning your hands as shown, open roll paper cover. 3. Cut loaded roll paper with regular scissors or the like. Before cutting, loose the roll paper and lift it up.
Page 571 4. Holding it at the positions indicated, close roll paper cover. 5. Push release lever back. 6. Remove jammed paper. • If paper is jammed inside the top cover • 1. Open top cover and move carriage to the left or right side manually, away from the jam.
Page 572 Important • Do not move the carriage over jammed paper. This may damage the print head. • Do not touch the linear scale (A) or carriage shaft (B). This may stain your hands and damage the printer. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 573 • If the paper from a roll is jammed by the paper feed slot • Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer. •...
Page 574 Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 575: Remove A Jammed Sheet
Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3. Remove jammed paper. • If paper is jammed inside the top cover •...
Page 576 Important • Do not move the carriage over jammed paper. This may damage the print head. 2. Remove any jammed paper inside top cover. After removing the paper, make sure there are no other scraps of paper in the printer. 3.
Page 577 • If the paper is jammed by the paper feed slot • Remove the jammed paper from the paper feed slot. After removing the paper, make sure there are no other scraps of paper in the printer. • If the paper is jammed by the ejection guide •...
Page 578 4. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 579: Remove Jammed Paper (Paper Feed Slot)
Remove Jammed Paper (Paper Feed Slot) Follow these steps to remove any scraps left in the paper feed slot after you clear jammed sheets or roll paper. 1. Turn off printer. Turning the Printer On and Off 2. Push release lever back. 3.
Page 580 4. Fold an A4 sheet lengthwise four times and insert it through the gap of paper feed slot. Push scrap out toward platen. 5. Remove scrap when it is pushed out onto platen. 6. If any scraps remain inside paper feed slot, repeat steps 4 and 5. 7.
Page 581 8. Pull release lever forward. Important • Changing the release lever position while printing is in progress causes paper jam, misaligned lines, or wrong colors. Be careful not to touch the release lever while printing in progress.
Page 582: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Check the paper information on the HOME screen.
Page 584: Roll Paper Remains/Lacks Under Quantity Management
Roll Paper Remains/Lacks under Quantity Management Check the setting of Manage remaining roll amount. Check • If Barcodes is selected for Manage remaining roll amount: • 1. Enter Roll paper length and tap OK. 2. Select the timing when the warning message appears for Roll amount warning settings. •...
Page 585: Cannot Load Sheets
Cannot load sheets Check the paper information on the HOME screen. Check If "Roll" is displayed, select Load cut sheet from the Select paper screen, and then load the sheet. Note • You cannot load a roll paper and sheets on the printer at the same time.
Page 586: Paper Is Not Cut Straight
Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.
Page 587 Is the edge of the cutter blade blunt? Check 8 Replace the cutter blade. Replacing the Cutter Blade...
Page 588: Paper Is Not Cut
Paper is not cut Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Check 1 Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Quality & Media (macOS) Is Cutting mode in the touch screen menu set to Eject cut or User cut? Check 2 If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.
Page 589: Cutter Blade Does Not Work While Cutting Is In Progress
Cutter Blade Does Not Work While Cutting Is in Progress Does a message appear on the touch screen? Check 1 If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again.
Page 590: Dent In The Tip Of Paper
Dent in the Tip of Paper Are you keeping the roll in the printer for a long time without printing on it? Check Doing so may leave a dent on the tip of paper and it remains when you print on the paper the next time. When printing quality is most important, we recommend cutting the paper tip before printing.
Page 591: The Size Of Clear Film Cannot Be Detected
The size of clear film cannot be detected Is the platen dirty with ink? Check Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...
Page 592: Printer Keeps Ejecting The Roll Paper
Printer Keeps Ejecting the Roll Paper When a sheet is selected on the HOME screen, loading a roll paper with its surface left loose may make the printer recognize the loaded roll paper as a sheet. In this case, selecting Remove paper on Paper menu may allow the printer to keep ejecting the paper. Check the paper feed settings on the printer.
Page 593 3. Using both hands, rotate the roll holder toward the back to rewind the roll. At this time, ensure that both ends of the roll are rewound evenly. 4. Holding it at the positions indicated, close roll paper cover. 5. Pull release lever forward.
Page 594 6. Load roll. At this time, be sure to press the Load button and select Load roll paper. Loading Rolls in the Printer...
Page 595: Margins Are Wide
Margins are wide Is auto cut being used on printed material with a wide margin on the trailing Check 1 edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. The specified length varies depending on the media type and the usage environment (humidity).
Page 596: When Printing On Roll Paper, The Printed Surface Becomes Scratched
When printing on roll paper, the printed surface becomes scratched Make sure the roll paper has not lost tension during printing. If the roll paper loses tension, the paper surface could be damaged and the paper could wrinkle or fold. Select Paper settings >...
Page 597: Printing Does Not Start
Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed Message Is Displayed and Borderless Printing Fails...
Page 598: Printer Suddenly Stopped Working For Some Reason
Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wi-Fi Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 599 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. •...
Page 600 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 601 LAN settings • Print the network settings. • Printing Network Settings Have you entered the proper password specified for the Wireless Direct? Check 5 To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer.
Page 602 Cannot Print through Network Make sure the computer is connected to the wireless router. Check 1 For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. If the printer driver is not installed, install it. (Windows) Check 2 Install the printer driver using the Setup CD-ROM or install it from here.
Page 603: The Data Lamp On The Operation Panel Does Not Light Up
The Data lamp on the Operation Panel does not light up Does the printer have power? Check 1 Check that the power cord is firmly plugged all the way in. Turn on the power to the printer. Was the correct printer selected? Check 2 In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again.
Page 604: The Printer Does Not Respond Even If Print Jobs Are Sent
The printer does not respond even if print jobs are sent Is Pause printing set to Enable? Check 1 Set Pause printing on the touch screen menu to Disable. Pausing Printing Is USB or LAN connection disabled? Check 2 • For USB connection: •...
Page 605: Preparing The Ink System." Is Displayed
"Preparing the ink system." is displayed The Print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. •...
Page 606: Agitating The Ink" Is Displayed
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 30 seconds to 2 minutes).
Page 607: Message Is Displayed And Borderless Printing Fails
Message Is Displayed and Borderless Printing Fails For information on possible solutions, refer to the link for each message. 4114 4116 4913...
Page 608: The Printer Stops During A Print Job
The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper...
Page 609: Printing Stops And An Error Message Is Displayed
Printing stops and an error message is displayed If the action indicated in the error message does not solve the problem, the roll paper may not be able to be advanced and may be stuck. Is the loaded roll paper touching printer parts, etc.? Check 1 If the loaded roll paper is touching printer parts, load the roll paper again.
Page 610: The Printer Ejects Blank, Unprinted Paper
• Set Auto rotation to OFF. • If Rotate is set to 90 degrees, select 0 degrees and start printing. Menu Structure If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.
Page 611: Problems With The Printing Quality
Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs...
Page 612: Printing Is Faint
Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the Print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
Page 613 Remove a Jammed Sheet Was the paper cut before the ink dried? Check 5 Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Is the printer driver Print Quality set to a low quality setting? Check 6 Follow the steps below to set Print Quality to higher quality settings, and then print.
Page 614: Paper Rubs Against The Print Head
Paper rubs against the Print Head Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type loaded in the printer, specify the same media type in the printer driver.
Page 615 If not loaded properly, paper can buckle and rub against the Print head. Reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer Is the Print head height set too low? Check 4 Set Paper thickness (head height) in the touch screen menu to the value higher than the current one. Troubleshooting Paper Abrasion and Blurry Images Is the paper thick, or a type that curls easily or is prone to buckling after Check 5...
Page 616: The Edges Of The Paper Are Dirty
The edges of the paper are dirty Was printing borderless or on small paper? Check 1 The platen may become dirtied by borderless printing or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Extension for borderless printing set to a large value? Check 2 The platen may become dirtied by setting a large amount of extension.
Page 617 Printing with Easy Setup When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer. Loading Rolls in the Printer Loading Sheets in the Printer Is the paper creased or curled?
Page 618 Cleaning the Printer Exterior...
Page 619: The Surface Of The Paper Is Dirty
The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Top Cover If using plain papers, is the media type set to Plain papers? Check 2 Set the media type to PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Does this paper take longer to dry? Check 3...
Page 620 Move the printer to a different environment, or let the paper dry before rolling it.
Page 621: The Back Side Of The Paper Is Dirty
The back side of the paper is dirty Was the previous print job borderless, or printed on small paper? Check 1 Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Detect paper width in the touch screen menu set to Disable? Check 2 Printing with Detect paper width set to Disable may cause the platen to be dirtied.
Page 622 Set the media type to PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Does this paper take longer to dry? Check 6 Increase the length of the Pause between pages and Pause between scans settings from the touch screen menu.
Page 623: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing
Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing.
Page 624: Printed Colors Are Inaccurate
Printed colors are inaccurate Is the Print head nozzle blocked? Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Has color been adjusted in the printer driver? Check 2 Follow the steps below to adjust color settings.
Page 625 • Adjust the settings of the color management software, referring to the software documentation as needed. • Color varies even between printers of the same model due to differences in Check 5 firmware and printer driver versions, settings, or environment. Follow these steps to prepare the printing environment.
Page 626: Banding In Different Colors Occurs
Banding in different colors occurs Make sure that the Print head nozzle is not blocked Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen •...
Page 627 Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media • type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. •...
Page 628: Colors In Printed Images Are Uneven
Colors in printed images are uneven Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 629 Automatic Adjustment to Straighten Lines and Colors Is the feed amount adjusted correctly? Check 4 Adjust feed amount. Adjusting Feed Amount Colors in printed images may be uneven if the Print Quality setting is too low Check 5 If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher Print Quality setting.
Page 630 Color may be uneven if printing materials were stacked while drying Check 9 To avoid uneven colors, we recommend drying each sheet separately. Is Ink drying target area for Pause between scans in the touch screen Check 10 menu set to Leading edge? If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven approximately 4.3 to 6.3 inches (110 to 160 mm) from the front edge of the paper.
Page 631: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs Paper may be gripped too strongly over the platen. Check 1 Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check if the Print head is in the right position. Check 2 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the Print head to the optimal height and then adjust the position of the Print head.
Page 632 • Click Get Information to reflect the paper information set in the printer to the printer driver. • Printing with Easy Setup When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer.
Page 633: The Length Of The Printed Image In The Paper Ejection Direction Is Not Accurate
The length of the printed image in the paper ejection direction is not accurate Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 634 Perform Adjust print quality from Paper feed adjustment and Print alignment pattern to automatically adjust the feed amount. Automatic Banding Adjustment Is Set priority for Paper feed adjustment in the touch screen menu set to Check 4 Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed length.
Page 635: Images Are Printed Crooked
Images are printed crooked Has the roll paper been loaded at an angle? Check 1 If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls on the Roll Holder Is Detect paper width set to Disable? Check 2 Set Detect paper width in the touch screen menu to Enable to load the paper.
Page 636: Documents Are Printed In Monochrome
Documents are printed in monochrome Is Color Mode set to Monochrome, or Print Target set to Monochrome Check 1 (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Is Black and White Photo Print selected in a macOS printer driver? Check 2 Deselect Black and White Photo Print in the printer driver Quality &...
Page 637: Line Thickness Is Not Uniform
Line thickness is not uniform Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading Rolls in the Printer Loading Sheets in the Printer When printing with the media type specified in the printer driver, load the specified media type in the printer.
Page 638 Adjust the position of the Print head Check 3 If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Paper thickness (head height) to a value lower than the current setting and then adjust the position of the Print head.
Page 639: Lines Or Colors Are Misaligned
Lines or colors are misaligned Adjust the position of the Print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the Print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Paper thickness (head height) to a value lower than the current setting and then adjust the position of the Print head.
Page 640 Loading Sheets in the Printer Adjust the angle of the Print head Check 4 Select Print head angle adjustment from the touch screen menu to adjust the Print head angle. Adjusting Line Misalignment Is the Roll Paper loaded at an angle? Check 5 If there is a gap between the roll paper and the roll holder, reload the roll paper.
Page 641: Borders Appear In Borderless Printing
Borders appear in borderless printing If white bandings or borders appear on the edges of borderless printing, check the following items. Is the position of the Print head adjusted? Check 1 Adjusting the position of the Print head will improve the printing accuracy. Adjusting the Print Head If printing full-scale borderless, is the selected paper wider than the source Check 2...
Page 642: Cannot Print Over Network
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks...
Page 643: Cannot Connect Printer To Network
Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's wired LAN connector? Check1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.
Page 644: Cannot Print Over Tcp/Ip Network
Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check 1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. •...
Page 645: Cannot Print Over Bonjour Networks
Cannot Print over Bonjour networks Is the computer you are trying to print from configured correctly? Check 1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check 2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.
Page 646: Cannot Find Printer On Network
Cannot Find Printer on Network Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint...
Page 647: Cannot Find Printer During Setup
Cannot Find Printer During Setup If you cannot find the printer on network during setup, check the following. When you complete all the checking, try to set up from the beginning. Items to check for Wi-Fi Check the basic items for Wi-Fi Step 1 1.
Page 648 For more on checking the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact the manufacturer. Important • Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for •...
Page 649 Items to check for wired LAN Check the basic items for wired LAN Step 1 1. Check the power and LAN Cable When the printer cannot be found on the setup screen, using wired LAN connection setup, make sure that all the network devices are connected with the router and the hub via LAN cables and that all the devices are turned on.
Page 650 Diagnose and repair the network connections using IJ Network Device Setup Utility. Download IJ Network Device Setup Utility from the below page, and install it on your computer. Checking Printer Connection Status Using IJ Network Device Setup Utility If you can connect to the network, try to set up from the beginning.
Page 651: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back side of the printer.
Page 652 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Click here and perform setup. Note • You can use the Setup CD-ROM to redo setup.
Page 653: Searching Printer By Ip Address Or Host Name During Setup
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Search By IP Address on the screen which appears by clicking Printer Not Found. The screen to select searching criteria appears.
Page 654 C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
Page 655 • If a firewall message appears: • If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.
Page 656: Cannot Find Printer While Using Wi-Fi
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen.
Page 657 To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. • LAN settings • Print the network settings. • Printing Network Settings Note •...
Page 658 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 659: Cannot Find Printer While Using Wired Lan
Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Make sure LAN cable is connected properly.
Page 660: Cannot Print Using Airprint
Cannot Print Using AirPrint Make sure printer is turned on. Check 1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check 2 Make sure printer is connected by LAN to same network subnet as AirPrint Check 3...
Page 661: Installation Problems
Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows)
Page 662: Removing Printer Software
• See the pages below for how to remove printer drivers. • Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the IJ Network Device Setup Utility.
Page 663 Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash.
Page 664: Taking Time To Setup Process (Windows)
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Page 665: Failed To Printer Driver Installation (Windows)
CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 666 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you •...
Page 667: Other Problems
Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Ink Level Detection Media Type Selection does not Match Loaded Media Type...
Page 668: Printer Does Not Turn On
Printer does not turn on Is the power cord plugged in? Check 1 Plug the power cord into the outlet, and then turn on the printer. Is the specified voltage being supplied? Check 2 Check the voltage of the outlet and breaker. Specifications...
Page 669: If The Printer Makes A Strange Sound
If the Printer Makes a Strange Sound Has an unusual noise been produced from the vicinity of the roll holder? Check 1 If dust accumulates on the gear (A) at the end of the roll holder, a noise may be produced from that area. When the noise starts, clean the gear with the following procedure.
Page 670 Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.
Page 671: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...
Page 672: Printer Consumes A Lot Of Ink
Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System Cleaning being carried out frequently? Check 2 System Cleaning uses a lot of ink.
Page 673: Ink Level Detection
Ink level detection will be deactivated if you load ink tanks once emptied. If "The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank." appears on the touch screen, follow the steps below.
Page 674: Media Type Selection Does Not Match Loaded Media Type
Media Type Selection does not Match Loaded Media Type Is this paper being used for the first time? Check 1 If this is the first time to use the paper, it may not be selected correctly. In the media type selection, manually select the correct paper type.
Page 675 List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
Page 676 4801 4803 4900 4901 4903 4905 4910 4911 4913 4920 4931 4932 4933 4934 4935 4937 4950 4951 4952 4953 4954 4955 4956 • 5000 to 5ZZZ • 5106 5200 5B16 5B20 5B21 5C00 • 6000 to 6ZZZ • 6502 6700 6702 6820 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946...
Page 677 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print •...
Page 678 100A Cause You have attempted to print on a roll, but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading Rolls in the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
Page 679 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button.
Page 680 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
Page 681 1024 Cause Possible causes include the following. • Roll paper is empty. • There is remaining roll paper, but because it could not be advanced, it could not be detected. What to Do • The roll paper has run out •...
Page 682 1041 Cause You have selected wrong paper source for Replace paper. What to Do Match the paper source for loading paper with the paper source setting for Replace paper. For the roll paper, select Roll paper and load it. For the cut sheet, select Cut sheet and load it.
Page 683 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 684 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 685 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 686 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 687 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
Page 688 1058 Cause Roll paper has almost run out. What to Do Printing will continue. Replace the roll paper in the printer with one that has enough paper for printing as soon as possible. Removing the Roll from the Printer Loading Rolls in the Printer Note •...
Page 689 1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the displayed media type and size, and tap OK. •...
Page 690 1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on.
Page 691 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 692 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
Page 693 1213 Cause Release lever is released. What to Do Pull the release lever toward the front. If the error occurs again, turn off the printer and wait a while before restoring power.
Page 694 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 695 3. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 696 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2.
Page 697 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Tip back the release lever and reload the paper. Loading Rolls in the Printer Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into the printer.
Page 698 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Tip back the release lever and remove any paper. Then check the paper and reload it. Loading Rolls in the Printer Loading Sheets in the Printer If "There is a job which has not been printed yet.
Page 699 1323 Cause An unsuitable paper size has been loaded. What to Do Tip back the release lever, remove any paper, and then reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
Page 700 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
Page 701 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 702 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 703 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 704 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 705 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 706 140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
Page 707 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
Page 708 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 709 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 710 1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head...
Page 711 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
Page 712 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head...
Page 713 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head...
Page 714 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head...
Page 715 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 716 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
Page 717 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...
Page 718 1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
Page 719 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
Page 720 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
Page 721 1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note •...
Page 722 1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks...
Page 723 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
Page 724 168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
Page 725 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 726 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge...
Page 727 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
Page 728 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
Page 729 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
Page 730 1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks...
Page 731 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
Page 732 1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks...
Page 733 1757 Cause Cannot fill sub ink tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks...
Page 734 2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
Page 735 2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
Page 736 2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 737 2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
Page 738 2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do •...
Page 739 3000 Cause The print head has not been calibrated. What to Do Print Head Alignment is recommended. Adjusting the Print Head Note • This message will appear until Print Head Alignment is carried out.
Page 740 3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head...
Page 741 3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "A part needs to be replaced." appears. Contact your Canon dealer for assistance.
Page 742 3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
Page 743 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
Page 744 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
Page 745 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 746 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 747 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 748 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 749 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 750 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 751 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 752 3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
Page 753 3332 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
Page 754 3333 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
Page 755 3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it.
Page 756 3338 Cause Resolution of JPEG data and printer settings are mismatched. What to Do Check the print results. When the print results have problems, print using a printer driver.
Page 757 3341 Cause Print data including the image processing table was sent. What to Do Print data that includes the image processing table cannot be printed. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 758 3342 Cause Incorrect resolution value. What to Do Check the print settings. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
Page 759 3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs...
Page 760 3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 761 3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
Page 762 3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 763 3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 764 3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 765 3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
Page 766 3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 767 3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 768 3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 769 3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
Page 770 3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
Page 771 3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
Page 772 3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again.
Page 773 3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for your network device.
Page 774 3451 Cause Failed to communicate with the monitoring service center. What to Do Check the network connection and perform a communication test. For details on changing the network configuration, refer to the documentation for your network device.
Page 775 4111 Cause The media type specified is incompatible with this device. What to Do Press the Stop button to stop printing. Check the media type settings, and then try again.
Page 776 4113 Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing •...
Page 777 4114 Cause The paper position is not suitable for borderless printing. What to Do Tap OK on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder...
Page 778 4116 Cause The paper is loaded askew. What to Do • Reloading paper • Tap Replace the paper and print on the touch screen, and then load the paper. Loading Rolls in the Printer Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder •...
Page 779 4117 Cause The print job received contains settings not compatible with borderless printing. What to Do • Changing the print job settings • Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2.
Page 780 4122 Cause The media type in the printer cannot be printed borderless. What to Do Tap Cancel on the touch screen to stop printing. Note • See the media information list for media types compatible with borderless printing. • Paper Information List...
Page 781 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 782 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 783 4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
Page 784 4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.
Page 785 4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
Page 786 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
Page 787 4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
Page 788 4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
Page 789 4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper • Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
Page 790 4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. •...
Page 791 Contact your Canon dealer for assistance.
Page 792 4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
Page 793 4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and Colors...
Page 794 4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 795 4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 796 4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
Page 797 4. Retry Print Head Alignment. Automatic Adjustment to Straighten Lines and Colors If any print head nozzles are still blocked, replace the print head. Replacing the Print Head If the error appears again, the printer may be damaged. Contact a Canon customer service center.
Page 798 4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
Page 799 4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
Page 800 4952 Cause Failed to connect to the wireless router. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
Page 801 4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
Page 802 4954 Cause Failed to set up Wi-Fi using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
Page 803 4955 Cause IPv4/IPv6 settings were changed, but wired LAN and Wi-Fi are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or Wi-Fi.
Page 804 4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
Page 805 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061...
Page 806 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 807 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001...
Page 808 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC47-4001...
Page 809 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001...
Page 810 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001...
Page 811 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 812 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F...
Page 813 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040...
Page 814 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047 EC51-404C EC51-404D...
Page 815 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 816 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 817 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 818 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 819 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 820 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 821 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 822 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 823 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 824 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 825 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 826 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 827 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 828 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 829 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 830 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 831 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 832 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
Page 833 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001...
Page 834 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002...
Page 835 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003...
Page 836 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B...
Page 837 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07...
Page 838 What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039...
Page 839 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A...
Page 840 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001...

This manual is also suitable for:

Gp-200 Gp-5300 Gp-5200

Canon GP-300 Online Manual

Basic Operation

Handling and Use of Paper

Changing Printer's Setting

Network Setting

Adjustments for Better Print Quality

Maintenance and Consumables

Specifications

Appendix

Enhanced Printing Options

Printing with Fluorescent Ink

Printer Driver

Application Software

Managing Print Jobs

Frequently Asked Questions

Quick Links

Troubleshooting

Related Manuals for Canon GP-300

Summary of Contents for Canon GP-300