Canon GP-2000 Online Manual
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Canon GP-2000 Online Manual

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GP-4000 GP-2000 GP-540 GP-520
Online Manual
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Summary of Contents for Canon GP-2000

  • Page 1 GP-4000 GP-2000 GP-540 GP-520 Online Manual English...

  • Page 2: Table Of Contents

    Contents Using This Online Manual..........19 Trademarks and Licenses.
  • Page 3 Types of Paper..............80 Paper Sizes.
  • Page 4 Removing Printed Paper from the Roll Unit..........177 Changing Printer's Setting.
  • Page 5 Receiving Printer Status by E-mail........... . 272 Migrating Printer's Setting.
  • Page 6 Color Management..........340 Color Calibration.
  • Page 7 Preparing to Transfer the Printer............417 Reinstalling the Printer.
  • Page 8 Adjusting Colors with the Printer Driver......... 503 Printing with ICC Profiles.
  • Page 9 Canon imagePROGRAF Preview........
  • Page 10 Application Software..........656 Managing Print Jobs.
  • Page 11 Remove Jammed Roll Paper............704 Remove a Jammed Sheet.
  • Page 12 The length of the printed image in the paper ejection direction is not accurate....766 Images are printed crooked............768 Documents are printed in monochrome.
  • Page 13 100B..............817 100E.
  • Page 14 1322..............850 1323.
  • Page 15 1721..............883 1722.
  • Page 16 3336..............916 3338.
  • Page 17 4806..............949 4900.
  • Page 18 5C00..............983 6502.

  • Page 19: Using This Online Manual

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.

  • Page 20: Trademarks And Licenses

    (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
  • Page 21 NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 22 source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing and improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution."...
  • Page 23 of this License, without any additional terms or conditions. Notwithstanding the above, nothing herein shall supersede or modify the terms of any separate license agreement you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and reproducing the content of the NOTICE file.
  • Page 24 PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) ----- Copyright (c) 2001-2003, Networks Associates Technology, Inc All rights reserved.
  • Page 25 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) ----- Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A.
  • Page 26 THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
  • Page 27 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names may not be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 28 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 29 DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS...
  • Page 30 Written by Joel Sherrill <joel@OARcorp.com>. COPYRIGHT (c) 1989-2000. On-Line Applications Research Corporation (OAR). Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software.
  • Page 31 ---------------------------- 2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 32 `You' refers to the licensee, or person using the project, where `using' is a generic term including compiling the project's source code as well as linking it to form a `program' or `executable'. This program is referred to as `a program using the FreeType engine'. This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive.
  • Page 33 Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and accept all the terms of this license. 4. Contacts ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution.
  • Page 34 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: - Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
  • Page 35 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 36 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 37 rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
  • Page 38 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

  • Page 39: Basic Operation

    Basic Operation Printer Parts Printer Parts Optional accessories Printing procedure Canceling print jobs Pausing Printing...

  • Page 40: Printer Parts

    Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Optional accessories Stand Stand Parts Roll Unit Parts of the Roll Unit Roll Holder Set...

  • Page 41: Printer Parts

    Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel...

  • Page 42: Front

    Front (A) Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") (B) Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. (C) Roll holder Slot Slide the Roll Holder into this slot.
  • Page 43 (K) Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") (L) Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).")

  • Page 44: Back

    Back • GP-4000 / GP-540 • • GP-2000 / GP-520 • (A) Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. (B) USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections.
  • Page 45 (C) Wired LAN Connector Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. (D) Power Cord Connector Connect the power cord to this connector. (E) Roll Unit Power Supply Inlet Connect the connection cord for the roll unit.

  • Page 46: Top Cover (Inside)

    Top Cover (Inside) (A) Top Cover Roller Prevents paper from rising when ejected. (B) Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. (C) Cutter Blade A round-bladed cutter for automatic paper cutting. (D) Paper Alignment Line Align paper with this line when loading it.

  • Page 47: Carriage

    Carriage (A) Print Head Locking Cover Secures the print head. (B) Print Head The print head is equipped with ink nozzles. The carriage serves a key role in printing. (C) Print Head Lock Lever Lock print head locking cover.

  • Page 48: Ink Tank Cover (Inside)

    Ink Tank Cover (Inside) Left Side Right Side The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. (A) Ink Color Label Load an ink tank that matches the color and name on this label. (B) Ink Lamp (red) Indicates the state of the ink tank as follows when the ink tank cover is opened.

  • Page 49: Operation Panel

    Operation Panel A: ON button / ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. B: Load button Loads the paper when it is set or replaced. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 50 • Lit (orange) • A warning message is displayed. • Flashing (orange) • An error message is displayed. • Off • There are no active print jobs, warnings, or errors. Note • When the printer is in Sleep mode, to restore the display, press the buttons on the operation panel or touch the touch screen.

  • Page 51: Optional Accessories

    Optional accessories Stand Stand Parts Roll Unit Parts of the Roll Unit Roll Holder Set...

  • Page 52: Stand

    Stand The following Stand can be used with the printer. • GP-2000 / GP-520 : Printer Stand SD-21 • The GP-4000 and GP-540 models come with the stand included. For more information on the main parts of the stand, see "Stand...

  • Page 53: Stand Parts

    Stand Parts (A) Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. (B) Basket Catches the ejected printed documents. (See "Parts of the Basket.") (C) Locking Caster A locking caster that, when the lock is in the ON position, immobilizes the printer. When moving the stand, be sure to set the locking caster lock to the OFF position to release the lock.
  • Page 54 By changing the length and the angle, you can make the basket suitable for various conditions. (C) Basket A cloth tray that catches ejected documents. (D) White Tag Marks indicating basket attachment orientation. (E) Basket Rewind Button Press this button when rewinding the basket after it has been wound on the basket rod (tag side). (F) Basket Rod (cord side) Secures the cloth basket on the rod holder.

  • Page 55: Roll Unit

    You can use the following roll unit with this printer. • GP-4000 / GP-540 : Roll Unit RU-43 • GP-2000 / GP-520 : Roll Unit RU-23 For details on the main parts of the roll unit, see "Parts of the Roll Unit."...

  • Page 56: Parts Of The Roll Unit

    Parts of the Roll Unit (A) Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. (B) Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. (C) Auto Take-up Lamp Lights up when the paper is being taken up.
  • Page 57 (M) Roll Holder Load the roll on this holder. (N) Holder Stopper This part secures the roll paper on the Roll Holder.

  • Page 58: Roll Holder Set

    "Loading Rolls on the Roll Holder."). • GP-4000 / GP-540 : Roll Holder Set RH2-46 • GP-2000 / GP-520 : Roll Holder Set RH2-29 ◦ Roll Holder (for 2- and 3-inch paper cores) ◦ ◦ 3-Inch Paper Core Attachment (×2)

  • Page 59: Printing Procedure

    Printing procedure Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from macOS...

  • Page 60: Turning The Printer On And Off

    1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. When startup is finished, ON button lights up, and printer enters standby mode.
  • Page 61 The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open • Close the top cover. • The ink tank cover is open • Close the ink tank cover. • The print head is not installed •...
  • Page 62 If the Status lamp is flashing orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2.

  • Page 63: Loading And Printing On Rolls

    Loading and Printing on Rolls These are the basic steps for loading and printing on rolls. Follow these steps to load and print on rolls. Note • For details on roll paper sizes and types that can be used, see •...
  • Page 64 3. Load roll paper in printer or roll unit. (See "Loading the Upper Roll on the Printer.") (See "Loading the Lower Roll on the Roll Unit (Option).") 4. Select the type of paper. (See "Changing the Type of Paper.") Note •...

  • Page 65: Loading And Printing On Sheets

    Loading and Printing on Sheets These are the basic steps for loading sheets and then printing. Follow the steps below to load and print on sheets. Note • For details on paper sizes and types that can be loaded, see •...
  • Page 66 4. Send the print job. Printing in Windows Printing from macOS Start printing.

  • Page 67: Printing In Windows

    Printing in Windows Print from the application menu. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. 1. In the source application, select Print from the File menu to display the dialog box for printing conditions.
  • Page 68 You can use the printer driver dialog box to configure various printing settings such as for enlarged or reduced printing and borderless printing. You can open the printer driver dialog box from the application software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window"...

  • Page 69: Printing From Macos

    Printing from macOS Print from the application menu after registering the printer. Important • We recommend exiting unnecessary applications before printing. Running several applications while • printing may interrupt the transfer of print data and affect printing quality. Registering the printer The printer needs to be registered in Print &...

  • Page 70: Canceling Print Jobs

    Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from macOS...

  • Page 71: Canceling Print Jobs From The Control Panel

    Canceling Print Jobs from the Control Panel To cancel printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. •...

  • Page 72: Canceling Print Jobs From Windows

    Canceling Print Jobs from Windows In the printer window, you can cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed.
  • Page 73 Note • The screen may differ slightly depending on the model you are using. •...

  • Page 74: Canceling Print Jobs From Macos

    Canceling Print Jobs from macOS In the printer window, you can cancel jobs that are being sent to the printer. Note • Print jobs are shown in the printer window while they are being sent from the computer. After • transmission, jobs are not displayed even during printing.

  • Page 75: Pausing Printing

    Pausing Printing Pausing Printing...

  • Page 76: Pausing Printing

    Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. In this state, all printing is not executed. To restore normal operation after pausing printing, set Pause printing to Disable.

  • Page 77: Handling And Use Of Paper

    Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
  • Page 78 Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode...

  • Page 79: Paper

    Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...

  • Page 80: Types Of Paper

    • Method of Updating Supported Paper • Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...

  • Page 81: Paper Sizes

    • Roll Paper Width GP-4000 / GP-540 : 44.02 in. (1118.0 mm) to 6.00 in. (152.4 mm) GP-2000 / GP-520 : 24.02 in. (610.0 mm) to 6.00 in. (152.4 mm) Roll paper width recommended for 44 in Roll (1117.6mm) borderless printing(*1,*2) 42 in Roll (1066.8mm)
  • Page 82 Minimum Paper Length 8.00 in. (203.2 mm) Maximum Printable Length 5.2 feet (1.6 m) Thickness 3 mil (0.07 mm) to 31 mil (0.8 mm) Note • For details on non-standard sizes, see • "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions (Custom Size)"...

  • Page 83: Using Paper Other Than Genuine Paper And Feed Confirmed Paper

    Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
  • Page 84 Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
  • Page 85 Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.

  • Page 86: Updating Paper Information

    Media Configuration Tool Guide Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded • automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.

  • Page 87: Handling Rolls

    Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Remove Jammed Roll Paper...

  • Page 88: Loading Rolls On The Roll Holder

    Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution •...
  • Page 89 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
  • Page 90 • If you stand the roll holder vertically and set the roll paper by dropping, the roll holder may be • damaged. 4. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with holder stopper holes (B) and insert firmly. 5.

  • Page 91: Loading The Upper Roll On The Printer

    Loading the Upper Roll on the Printer Follow these steps to load rolls in the printer. When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be •...
  • Page 92 After following the instructions on the screen to remove the paper, redo the operation. • If roll paper is loaded in Roll 1 (Upper) but Roll 1 (Upper) is not selected as the paper source, a • message asking you whether or not to change paper is displayed. Tap Replace paper, remove the paper, and go to the next step.
  • Page 93 • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when • loading the roll paper. Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, •...
  • Page 94 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper • is separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
  • Page 95 edge appears on platen, lower the release lever, and then proceed to the next step. However, if Paper retention settings is set to Release, automatic switching of the upper and lower rolls is not possible. 3. Lower output guide. 4. Close top cover. •...
  • Page 96 ◦ When selecting Use current media type in Media type selection method. ◦ A menu for selecting the media type appears on the touch screen. After 5 seconds, the media type will be selected with the fixed media kind. • When selecting Barcodes in Manage remaining roll amount and if the barcode is printed. •...

  • Page 97: Loading The Lower Roll On The Roll Unit (Option)

    Loading the Lower Roll on the Roll Unit (Option) Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)). When selecting Enable in Roll paper auto feed, the roll paper is fed automatically by simply loading it. Important •...
  • Page 98 Note • If any cut sheet has been fed, or roll paper that will not be used has been fed from Roll 2 (Lower), • a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. •...
  • Page 99 Caution • Be careful not to drop the roll and hurt yourself when loading it. • • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when • loading the roll paper. Important •...
  • Page 100 Important • If you do not change Roll Holder Lock switch to locked position, the roll paper cannot be fed • automatically. 5. Change feed flap switch on top of roll unit to feed icon position on the left. • When selecting Enable in Roll paper auto feed. •...
  • Page 101 Important • If the roll paper has become unwound, remove the slack before loading the roll paper. • • When feeding the leading edge of the roll paper, make sure the entire width of the roll paper is • separating and feeding from the roll. If the roll paper is fed with some of the roll paper still stuck to the roll, the roll paper will be damaged.
  • Page 102 • When selecting Disable or Auto estimate in Manage remaining roll amount. • ◦ When selecting Manual or Auto with confirmation in Media type selection method. ◦ A menu for selecting the media type appears on the touch screen. Operate the touch screen and select the media type to be used.
  • Page 103 Note • If you have selected Auto with confirmation or Auto detect in the Media type selection • method and you are using the barcode to manage the remaining roll paper, the barcode is read first. If it fails to read the barcode, it will detect the media type from the estimated result and display the candidate.

  • Page 104: Changing The Type Of Paper

    Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Media type selection method to Use current media type, when you load paper, the media type selected before Use current media type was set is selected automatically, eliminating the need to set the media type.
  • Page 105 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where paper whose type you want to change is loaded. 3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer.
  • Page 106 Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may • cause feed errors and affect printing quality. Note • For details on media types, see "Paper Information List." At the factory default settings, Plain •...
  • Page 107 3. Tap Media type selection method. 4. Tap Use current media type. Note • The specified media type setting is updated in the following situations. • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job.

  • Page 108: Specifying The Paper Length

    Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Barcodes. (See • "Keeping Track of the Amount of Roll Paper Left.") 1.
  • Page 109 4. Tap Length. 5. Enter roll paper length. Specify the roll length as follows. 1. Tap the gray numerical input field. 2. Tap the keypad appearing on the touch screen, enter the roll paper length, and then tap OK.
  • Page 110 3. Check the entered length and tap OK.

  • Page 111: Removing The Upper Roll From The Printer

    Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired • position. (See "Specifying the Cutting Method for Rolls.") 1.
  • Page 112 6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see •...
  • Page 113 Note • To load new paper in the printer at this point, see • "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. • (See "Cleaning Inside the Top Cover.")

  • Page 114: Removing The Lower Roll From The Roll Unit (Option)

    Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired •...
  • Page 115 6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot. Note • For instruction on removing the roll paper from the roll holder, see •...
  • Page 116 • To load new paper in the printer at this point, see • "Loading the Lower Roll on the Roll Unit (Option)."...

  • Page 117: Removing Rolls From The Roll Holder

    Removing Rolls From the Roll Holder 1. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. •...
  • Page 118 Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If • paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.

  • Page 119: Feeding Roll Paper Manually

    Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. •...

  • Page 120: Keeping Track Of The Amount Of Roll Paper Left

    Keeping Track of the Amount of Roll Paper Left There are two methods of managing the amount of roll paper left: by using the barcode and by estimating the amount of roll paper left. Managing by the Barcode for the Amount of Roll Paper Left When you set Manage remaining roll amount to Barcodes in Printer settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
  • Page 121 Important • When selecting Enable in Roll paper auto feed, the screen for checking the length of the roll • paper is displayed for only 5 seconds. Note • The length of the roll paper to be displayed can be set in Roll length (change default). •...
  • Page 122 5. Tap Roll length (change default). 6. Set the length of the roll paper and tap OK. Managing by Estimating the Amount of Roll Paper Left When you set the Manage remaining roll amount to Auto estimate in Print settings of the home screen, the remaining amount of roll paper is estimated and displayed in the Operation panel.

  • Page 123: Specifying The Amount Of Extension For Borderless Printing

    Specifying the Amount of Extension for Borderless Printing Borderless printing may leave margins on the left and right sides of the paper or soil the back of the paper. Adjusting the amount of extension may improve these problems. Each paper width is shown as being a recommended width for borderless printing ( Paper with recommended width ), or as having sufficient width for borderless printing ( Paper of sufficient width ).
  • Page 124 Specifying Amount of Extension for Paper of sufficient width. In case of Paper of sufficient width, the width of the original is set to be slightly smaller than the paper, and there are margins on the left and right. You can reduce the margins by increasing the amount of extension.
  • Page 125 Check the paper edge (A) of the 1st to 8th on the output pattern and select the number that has the appropriate amount of extension. Note • After setting, we recommend to perform borderless printing to check the margin status. •...

  • Page 126: Specifying The Ink Drying Time

    Specifying the Ink Drying Time When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
  • Page 127 Pause between scans Print one scan on the page and then set the wait time for the next one scan to print. Pause between pages Print one page and then set the wait time for paper to be ejected. If you have the next page, when print it after the ink drying time has elapsed. Pause on last page take-up When you use a roll unit mode as a take-up, you set the wait time after you print the last page.

  • Page 128: Specifying The Cutting Method For Rolls

    Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. • Automatic cut • The roll is automatically cut by the cutter blade according to the printer driver settings. ◦ Printer Setting ◦ Roll Paper 1/Roll Paper 2 >...
  • Page 129 Paper cutting (to have the roll cut at your specified position) • • Select this when you want to cut the roll paper by operating the cutter blade using the touch screen after printing with No or Print Cut Guideline selected in Automatic Cutting in the printer driver. Otherwise choose this option if you want to cut the roll edge after loading a roll.
  • Page 130 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
  • Page 131 Note • If the Home screen does not appear, tap the HOME button. • 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
  • Page 132 11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the print head) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. •...
  • Page 133 • When the detection of paper leading edge is set to Do not detect, printing will start at the • position at which the roll was set for the first printing after replacing a roll. Thus, the margin of the paper leading edge will enlarge. (See "Loading the Upper Roll on the Printer.")
  • Page 134 14. Tap OK. After the roll is rewound, it stops automatically. Paper cutting (to have the roll cut at your specified position) 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. •...

  • Page 135: Cutting The Leading Edge Of Roll Paper Automatically

    Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu.
  • Page 136 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. • 2. Tap 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6.

  • Page 137: Reducing Dust From Cutting Rolls

    Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink.
  • Page 138 5. Tap Cut-dust reduction. 6. Tap ON.

  • Page 139: Automatically Switch Rolls

    Automatically Switch Rolls By using the roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job.

  • Page 140: Handling Sheets

    Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Remove a Jammed Sheet Specifying the Ink Drying Time...

  • Page 141: Loading Sheets In The Printer

    Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it. • • Load the paper straight. Loading paper askew will cause an error. (See "1317.") •...
  • Page 142 Note • If any paper has been advanced that will not be used, a message is shown requesting you to • remove it. Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important •...
  • Page 143 3. Place cut sheet with the print side up, insert in portrait orientation between platen (A) and paper retainer (B), and align paper's far edge using the following steps. 1. Load while aligning with right side paper alignment line (C). 2.
  • Page 144 • You can adjust the vacuum strength holding the paper against the platen when the release lever • is up. If it is difficult to load the paper, tap Suction on the touch screen and adjust the vacuum strength. You can adjust the vacuum strength to 5 levels. However, even if you increase the suction, it may not be sufficient to hold some types of paper against the platen well.
  • Page 145 • If a print job was received • Printing will start after paper feeding when you follow touch screen instruction. • If no print job was received • A menu for selecting the media type appears. Paper feeding will start when you select the media type of the loaded paper. Note •...

  • Page 146: Printing From A Desired Starting Point

    Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. •...
  • Page 147 2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, lift the release lever.
  • Page 148 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen.
  • Page 149 5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded.

  • Page 150: Removing Sheets

    Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the HOME button. • 2. Tap area. 3. Tap Remove paper. 4.

  • Page 152: Basket

    Basket Using the Basket Example Basket Configurations Storing the Basket...

  • Page 153: Using The Basket

    Using the Basket By changing the following four items for the basket, you can use the basket in various ways to suit your application. • Length of basket arm • • Tilt of basket arm • • Attachment position of basket •...
  • Page 154 Important • When lengthening the basket arm, first return the basket to an unwound state while pressing the • basket rewind button on the right edge of the basket rod (tag side), and then make the change. Changing Tilt of basket arm You can change the tilt of the basket arm in three steps.
  • Page 155 Important • If you are changing the angle of the basket arm, make sure the thick part of the basket arm is pulled • out as far as possible. • When changing the angle of the basket arm, hold the thick part of the left/right basket arm, and adjust •...
  • Page 156 Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod • (A) are securely hooked onto the attachment parts. Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket.
  • Page 157 To lengthen, rotate the basket rod (tag side) in the opposite direction of the arrow while pressing the basket rewind button (A) on the right end of the basket rod (tag side). You can return the wound basket to its original position.

  • Page 158: Example Basket Configurations

    Example Basket Configurations Various positions are possible for the basket that collects the printed materials. In this section, we present the following five positions as examples of using the basket. Switch the position of the basket to suit to the media type and the print job. Using Without roll unit (Position 1) Using With roll unit (Position 2) Printing on Large-Format or Easily Damaged Paper (Position 3)
  • Page 159 • If using the roll unit as a feed device and using the Position 1 basket, the ejected roll paper's cut • end enters the roll unit and may cause a paper jam or affect the print quality when set to Borderless Printing or Trim edge first when loading the paper.
  • Page 160 Important • Always select Eject cut in Cutting mode when used in this position. If you select Automatic cut, the • printed materials may be damaged. (See "Specifying the Cutting Method for Rolls.") • Be extra careful when using paper that tends to curl or is damaged easily in this position. •...
  • Page 161 Important • Be extra careful when using paper that tends to curl or is damaged easily in this position. • • With some types of paper, the leading edge may curl or bend during ejection. In this case, straighten • out the paper.

  • Page 162: Storing The Basket

    Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. If Changing Roll Paper or Using roll unit as Take-up Device Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up Device If replacing the roll paper or using the roll unit as a take-up device, store the basket.

  • Page 164: Roll Unit

    Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit...

  • Page 165: Switching Roll Unit Modes

    Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to •...
  • Page 166 Note • If you change the mode without cutting the roll paper with the printer's cutter, a screen • confirming whether or not the paper taken up has been cut appears after you tap ON. If the paper has not been cut, select No and cut the paper that has been taken up first. 3.

  • Page 167: Using The Roll Unit In Take-Up Mode

    Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on •...
  • Page 168 • holder stopper Side • 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. • If you use a narrower paper core, use with a gap between the holder stopper and the paper. •...
  • Page 169 6. Change Roll Holder Lock switch on roll unit to release direction. 7. Hold flanges (A) so that holder stopper is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load.
  • Page 170 8. Change Roll Holder Lock switch on roll unit to lock direction. 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon.
  • Page 171 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction. Note • For the winding direction of the roll paper, you can select either outward winding to make the • printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll.
  • Page 172 ◦ Inward Winding ◦ Important • If winding with inward winding, you must pass the leading edge of the roll paper to the • back of the paper core and secure with tape. If this operation is difficult, you can also remove the roll holder, push the roll paper into the back, reinstall the roll holder, and pass the roll paper to the back of the paper core.
  • Page 173 Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of • the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a •...
  • Page 174 Important • If the roll holder lifts up, it may cause an error. • 7. To stabilize operations when starting taking up, advance roll paper with operation panel and wind roll paper approximately one revolution. (See "Feeding Roll Paper Manually.") 8.
  • Page 175 4. While making sure that roll paper is flat, secure left edge of roll paper to paper core with tape. ◦ Outward Winding ◦ ◦ Inward Winding ◦ Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of •...
  • Page 176 ◦ Inward Winding ◦ Important • If the roll holder lifts up, it may cause an error. • 7. Make sure Inward/Outward Winding Changeover switch on roll unit is in desired direction and press Auto Take-up/Pause button. The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead.

  • Page 177: Removing Printed Paper From The Roll Unit

    Removing Printed Paper from the Roll Unit Note area when setting Take-up mode and setting • By tapping the paper settings display area and then • Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that.
  • Page 178 6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, • the paper may fall to the floor and become soiled. 7.
  • Page 179 10. Rotate the holder stopper lever (A) towards to release the lock, and while holding it in position (B), remove holder stopper from the roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core.

  • Page 180: Changing Printer's Setting

    Changing Printer's Setting Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication...

  • Page 181: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Home Screen Menu Composition Menu Structure Setting Items on Operation Panel Setting Administrator Password on Operation Panel Erasing Data on Printer's Hard Disk Status Print...

  • Page 182: Home Screen Menu Composition

    Home Screen Menu Composition After the printer starts up, the HOME screen appears on the touch screen. From the HOME screen, you can check the printer status and select the maintenance, paper operations, settings, and other menus. Basic Touch Screen Operations Icons on Touch Screen A: Printer Information Display Area Displays the printer status, messages, and other information.
  • Page 183 Important • Take the following precautions when operating the touch screen. Otherwise, the touch screen may • malfunction or become damaged. Do not forcibly press the touch screen with your finger. Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip).
  • Page 184 Drag Move your finger up, down, left, or right while gently keeping it in contact with the touch screen. Use this to move a menu or list while viewing it. Notification Messages When the ink is low or there is another notification, New notice appears in the printer information display area.
  • Page 185 Icons on Touch Screen While operating on the touch screen, some icons are displayed on the touch screen. (HOME) The HOME screen appears. (Back) Displays the screen before the current screen. Stop Cancels print jobs in progress and ends the ink drying period.

  • Page 186: Menu Structure

    Menu Structure The * on the right side of an item indicates the default value. Values may vary depending on your model and firmware version. • Ink information • This menu is displayed by tapping Ink icon. Current estimated ink levels Replace Order ink now •...
  • Page 187 ON / OFF Wind up after cutting Enable / Disable Paper retention settings Release / Retain Use in take-up mode Use / Do not use Manual Replace paper Remove paper Paper settings Page size Type Advanced Buy paper Maintenance • •...
  • Page 188 Auto Manual Adjust feed length Print alignment pattern Change adjustment values -0.70% / -0.68% / ... / 0.68% / 0.70% Color calibration Auto adjust Enable/disable adjustment values Enable* / Disable Adjustment information Calibration guide settings Enable / Disable* Reset adjustment values Maintenance cartridge info Maintenance cartridge usage Replace...
  • Page 189 Job history Display job history Print job history Pause printing Enable / Disable* Delete all print jobs Print from USB flash drive • • Folder/file list Number of copies Preview Print settings Print from USB flash settings. The lower items of this menu are the same as the lower items of LAN settings •...
  • Page 190 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address DHCPv6 stateful prefix length IPv6 default gateway 1 IPv6 default gateway 2 IPv6 default gateway 3 IPv6 default gateway 4 IPv6 primary DNS server address IPv6 secondary DNS server add.
  • Page 191 Connection Network name (SSID) Password Communication mode Channel Wi-Fi security IPv4 address IPv4 subnet mask IPv4 default gateway IPv4 DNS dynamic settings IPv4 DNS host name IPv4 DNS domain name IPv6 link-local address IPv6 link-local prefix length MAC address IPsec settings Printer name Bonjour service name Settings...
  • Page 192 IPv6 link-local prefix length IPv6 manual address IPv6 manual prefix length IPv6 stateless address 1 IPv6 stateless prefix length 1 IPv6 stateless address 2 IPv6 stateless prefix length 2 IPv6 stateless address 3 IPv6 stateless prefix length 3 IPv6 stateless address 4 IPv6 stateless prefix length 4 DHCPv6 DHCPv6 stateful address...
  • Page 193 Printer settings • • Test print Nozzle Check Status print Status print (administrator) Print LAN details Print the print settings Print advanced paper settings Print job history Print menu map Print the color chart Print settings Print head movable width setting Data width* / Maximum movable width / Paper width Prioritize paper size Enable / Disable*...
  • Page 194 Borderless / Bordered* Oversize Enable / Disable* Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Line &...
  • Page 195 Margin 3mm* / 5mm Border Borderless / Bordered* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Print from USB flash settings Print quality settings Color mode...
  • Page 196 Print centered ON / OFF* Cut to standard size ON / OFF* AirPrint print settings Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / ICC pro- file (perceptual) / ICC profile (saturation) / ICC profile (relative) / ICC profile (absolute) / Monochrome / FL spot color Print resolution Standard* / Speed priority / Print priority...
  • Page 197 Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling Print centered ON / OFF* Cut to standard size ON / OFF* Line &...
  • Page 198 Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees Auto rotation ON / OFF* Enlarge/Reduce Fit paper size* / Same size / Scaling...
  • Page 199 Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm Border Borderless / Bordered* Oversize Enable* / Disable Save paper ON / OFF* Rotate 0 degrees* / 90 degrees...
  • Page 200 Print quality 5 (Standard) / 4 / 3* / 2 / 1 (Highest) Input resolution 600 dpi / 300 dpi / Specify print job* Print target Photo / Poster (fluorescent)* Paper settings Paper src Auto select* / Roll paper (auto) / Roll paper 1 / Roll paper 2 / Manual Margin 3mm* / 5mm...
  • Page 201 Print quality settings Color mode Color (perceptual) / Color (saturation)* / Color (correct off) / Mono- chrome / FL spot color Print quality 5 (Standard) / 4 / 3* / 2 / 1 (Highest) Print target Photo / Poster (fluorescent)* Print the print settings LAN settings settings.
  • Page 202 A3 Roll* / 300mm Roll Roll paper setting 3 300mm Roll / 12 in Roll* Roll paper setting 4 500mm Roll* / 20 in Roll Roll paper setting 5 20 in Roll / B2 Roll* Roll paper setting 6 A1 Roll* / 600mm Roll Roll paper setting 7 600mm Roll / 24 in Roll* Adjust roll unit...
  • Page 203 ON / OFF* Common job box settings Print* / Print (auto delete) File deletion settings Fast* / Fast secure / Secure / Secure (VSITR) Data deletion Fast Fast secure Secure Secure (VSITR) Monitoring service settings Enable/disable monitoring service Enable / Disable* Communication test Communication log Warning notification settings...
  • Page 204 1 minute / 2 minutes / 5 minutes / 10 minutes* / 30 minutes / 60 minutes Job history sending settings Send / Do not send* Printer info sending settings Agree / Do not agree Menu row height Wide* / Standard Language selection Firmware update Install update...
  • Page 205 Restrict* / Do not restrict Advanced setup User-ID Username Password Authentication server name Verify auth. server name Enable* / Disable Verify auth. server certificates Enable* / Disable Last authentication result Import/export settings Import Export Initialize printer settings Printer information • •...

  • Page 206: Advanced (Paper Settings)

    Advanced (Paper settings) Tap the paper information area and tap Paper settings to display this menu. Advanced Roll length (change default) Head height Auto / High / Medium-high / Standard / Medium-low / Low / Super low Skew detection accuracy Standard / Loose / OFF Cutting mode Automatic cut / Eject cut / User cut...
  • Page 207 OFF / 5 minutes / 10 minutes / 30 minutes / 60 minutes / 120 minutes / 240 minutes / 480 minutes / 960 minutes Pause timing priority Between pages / On last page Leading edge margin (roll) 3mm / 20mm Leading edge margin (sheet) 3mm / 20mm Extension for borderless printing...

  • Page 208: Advanced (Lan Settings)

    Advanced (LAN settings) LAN settings, Wi-Fi / Wireless Direct / Wired LAN > Settings > Flick HOME screen and tap Advanced. The * on the right side of an item indicates the default value. Advanced Set printer name TCP/IP settings IPv4 IP address Auto setup* / Manual setup...
  • Page 209 Use / Do not use* DNS server DNS server setup Auto setup* / Manual setup Dynamic update settings IPv6 DNS dyn. update: manual Enable / Disable* IPv6 DNS dyn. update: stateless Enable / Disable* IPv6 DNS dyn. update: stateful Enable / Disable* IPv6 Use IPv4 host/domain name Enable / Disable* IPv6 DNS host name...
  • Page 210 NTP server address Polling interval Spanning tree settings Enable / Disable* LPR protocol settings Enable* / Disable RAW protocol ON* / OFF LLMNR ON* / OFF Gigabit Ethernet settings Autonegotiation* / 10 Mbps half duplex / 10 Mbps full duplex / 100 Mbps half duplex / 100 Mbps full duplex / 1 Gbps full duplex Use Dedicated Port ON* / OFF...

  • Page 211: Setting Items On Operation Panel

    Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Maintenance Job management...
  • Page 212 LAN settings Printer settings Test print • • Print settings • • LAN settings • • Paper-related settings • • Auto maintenance settings • • Hard disk settings • • Monitoring service settings • • Other printer settings • • Language selection •...

  • Page 213: Maintenance

    Maintenance Select this setting item from Home screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Print Head Cleaning • Select this to clean the print head. Cleaning the Print Head • Print Head Alignment •...
  • Page 214 Preparing to Transfer the Printer...

  • Page 215: Job Management

    Job management Select this setting item from HOME screen. • Print job • Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job • Displays the saved print job list. You can print / delete saved jobs and print job list on each job box. Note •...

  • Page 216: Lan Settings

    LAN settings Select this setting item from HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Wi-Fi • The following setting information on the Wi-Fi connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting...
  • Page 217 IPv6 stateless prefix length 2 XXX (up to 3 digits) IPv6 stateless address 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 3 XXX (up to 3 digits) IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits)
  • Page 218 Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) ("XX" represents alphanumeric characters.) To change the setting, tap Settings. ◦ Enable/disable Wi-Fi ◦ Select Enable to wirelessly connect via wireless router. ◦...
  • Page 219 Communication mode Wireless Direct Channel Wi-Fi security WPA2-PSK (AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic settings Enable / Disable IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name...
  • Page 220 Advanced • Wired LAN • The following setting information on the Wired LAN connection is displayed. (Some items are not displayed depending on printer settings.) Items Setting Connection Enabled (connected) / Enabled (disconnected) / Disa- IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX.
  • Page 221 IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
  • Page 222 For the items that can be set, see the following. Advanced • Print details • Prints out the LAN setting information of the printer with Wi-Fi connection, wired LAN connection, wireless direct connection. For the items that can be checked, see the following. Printing Network Settings Important •...
  • Page 223 Specifies the communication speed and communication method when using Gigabit Ethernet. ◦ Use Dedicated Port ◦ Selects whether to use a dedicated port for a command sent from a Canon application to the printer. Selecting ON allows you to use the dedicated port. ◦ IPP settings ◦...
  • Page 224 Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN. ◦ Reset SSL certificates ◦ Initializes SSL certificate information. ◦ Reset LAN settings ◦ Initializes the network settings on the printer. After resetting, perform setup again as necessary.

  • Page 225: Test Print

    Test print Select this setting item from Printer settings. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print • Prints out the printer status and setting value information. Note • Status print (administrator) is also displayed if the administrator password is enabled for changing settings using the operation panel.

  • Page 226: Print Settings

    Print settings Select this setting item from Printer settings. • Print head movable width setting • Adjusts the print head movable width. • Prioritize paper size • This is a setting item for roll paper. Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed.
  • Page 227 • Default print settings • Prints out the default values of print settings. • Print the print settings • Prints out the print settings list.

  • Page 228: Paper-Related Settings

    Paper-related settings Select this setting item from Printer settings. • Roll paper auto feed • Enables/disables feeding roll paper automatically when you load it on the roll unit. Selecting Enable detects the paper edge automatically and paper is loaded automatically only by putting roll paper on the roll unit.
  • Page 229 • If the created custom paper does not appear as a candidate in the paper information list even if it is • fed many times, perform Paper feed adjustment again. • Errors may occur in the estimation results. • • Manage remaining roll amount •...
  • Page 230 ◦ Select whether ISO B1 or 28"x40" (ANSI F) is applied when a sheet of an intermediate size is detected. *1: Not displayed on GP-2000 and GP-520. ◦ Roll paper setting 1 ◦ Select whether 10 in. or B4 is applied when a roll of an intermediate size is detected.
  • Page 231 Select whether A1 or 600 mm is applied when a roll of an intermediate size is detected. ◦ Roll paper setting 7 ◦ Select whether 600 mm or 24 in. is applied when a roll of an intermediate size is detected. •...

  • Page 232: Auto Maintenance Settings

    Auto maintenance settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check • Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking.

  • Page 233: Hard Disk Settings

    Hard disk settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method • Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer driver.
  • Page 234 ◦ Secure (VSITR) ◦ Overwrites the entire hard disk with 00 next overwrites with FF after the data encryption key specified for the hard disk drive is erased. After repeating this process three times, the entire hard disk is overwritten with AA. It is virtually impossible to recover the overwritten data. Conforms to the guidelines of German Federal Government (VS-ITR).

  • Page 235: Monitoring Service Settings

    Monitoring service settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service • Selecting Enable allows the printer to send error details to the service center. When selecting Enable, perform a communication test.

  • Page 236: Other Printer Settings

    Other printer settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings • To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed.
  • Page 237 • Job history sending settings • Select Send to send the information to the printer management and job management systems. • Printer info sending settings • When selecting Agree, you agree to send the device information to the data collection server. •...

  • Page 238: Language Selection

    Language selection Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.

  • Page 239: Firmware Update

    Firmware update Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server.

  • Page 240: Security Settings

    Security settings Select this setting item from Printer settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Administrator password settings • You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.

  • Page 241: Printer Information

    Printer information Select this setting item from HOME screen. • System information • Displays printer's system information. • Hard disk information • Displays the total or free space of the printer hard disk. • Error history • Displays the error history. ◦...

  • Page 242: Setting Administrator Password On Operation Panel

    Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Auto maintenance settings •...
  • Page 243 Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.

  • Page 244: Erasing Data On Printer's Hard Disk

    Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.

  • Page 245: Status Print

    3. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). 4. Tap Yes. The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
  • Page 246 Device settings Setting values of Auto maintenance settings Auto maintenance settings Each setting value of Hard disk settings Hard disk settings Setting values of Other printer settings Device user settings Setting value of Language selection Language selection Setting values of Update notification settings Firmware update notification Setting values of Enable/disable monitoring Monitoring service settings...

  • Page 247: Changing Printer's Setting Using Web Browser

    Changing Printer's Setting Using Web Browser Start up Remote UI Changeable Setting Items Using Remote UI Setting Passwords Using Remote UI Registering Printer's Root Certificate to Web Browser for SSL Communication Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate Setting Mail Server Receiving Printer Status by E-mail...

  • Page 248: Start Up Remote Ui

    Start up Remote UI You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
  • Page 249 2. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address of the printer in "XXX.XX.X.XXX". Note • If you have set a DNS host name, you can also enter this. When you access, "Remote UI"...
  • Page 250 4. Enter password. When the password authentication is complete, the menus that can be utilized are displayed on the web browser. Important • The password is set at the time of purchase. The password is the printer serial number. The •...

  • Page 251: Changeable Setting Items Using Remote Ui

    Changeable Setting Items Using Remote UI Note • The item which can be used is different in administrator mode or in standard user mode. Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information.
  • Page 252 AirPrint settings This function allows you to specify the AirPrint settings when printing with AirPrint. Job management This function allows you to display the job history and print it. In addition, you can delete jobs from this item. Note • When you are logging on in administrator mode, you can restrict this function in standard user mode.

  • Page 253: Security

    Security • Administrator password setting • Setting Passwords Using Remote UI • Operation restrictions • Restricts the following operations. ◦ Job history ◦ Restricts to display or print the print job history. ◦ Print from USB flash drive ◦ Restricts to print data on USB flash drive. •...

  • Page 254: Lan Settings

    LAN settings • Wi-Fi • Enables/Disables Wi-Fi. • Wireless Direct • Enables/Disables Wireless Direct. • Wired LAN • Enables/Disables Wired LAN. • Confirm LAN settings • The LAN setting information is displayed. • Advanced setup • ◦ Set printer name ◦...
  • Page 255 • To use CHMP for encrypted communication, you need to register the printer's root certificate to your computer. Registering Printer's Root Certificate to Local Computer for SSL Communication • CHMP is a Canon proprietary protocol. ◦ Network interface settings ◦...

  • Page 256: Setting Passwords Using Remote Ui

    Setting Passwords Using Remote UI Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
  • Page 257 Set the password by using 4 to 32 characters. The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. - ! @ # $ % ^ & * _ ; : , . / ` = + ' " ( ) { } [ ] < > | For security reasons, we recommend you use 8 and more alphanumeric characters.

  • Page 258: Registering Printer's Root Certificate To Web Browser For Ssl Communication

    Registering Printer's Root Certificate to Web Browser for SSL Communication If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
  • Page 259 5. Select Next. 6. Select Place all certificates in the following store. 7. Select Browse. Select Certificate Store screen is displayed. 8. Select Trusted Root Certification Authorities and OK. 9. Select Next on Certificate Import Wizard screen. 10. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
  • Page 260 To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap Printer information > System information on HOME screen of the operation panel. 6. If fingerprint of certificate detail information matches printer's thumbprint, display information on certificate from the menu or by double-clicking the certificate, and select Always Trust on Trust.
  • Page 261 To display the printer's root certificate thumbprint in Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256), tap Printer information > System information on HOME screen of the operation panel. 4. If thumbprint of certificate information screen matches printer's thumbprint, select OK. The root certificate registration is completed.

  • Page 262: Registering Printer's Root Certificate To Local Computer For Ssl Communication

    Registering Printer's Root Certificate to Local Computer for SSL Communication To use Device Management Console or Accounting Manager, etc. when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.
  • Page 263 The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8.
  • Page 264 Important • Be sure to create a certificate snap-in before importing a root certificate. • The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key.
  • Page 265 2. Select For secure communication. Note • You can download a certificate from Status Monitor. • 1. Open status monitor. Open the Printing preferences, and select Status Monitor... on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3.
  • Page 266 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and Select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list. Note •...
  • Page 267 Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate. Make sure the fingerprint of certificate shown on Details corresponds with the root certificate thumbprint of the printer.

  • Page 268: Generating Server Certificate

    Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Generating Server Certificate Checking Generated Server Certificate Important •...
  • Page 269 6. Specify each setting item. • Signature algorithm • Select SHA256. • Public key length (bits) • Select 2048 bits. • Specify the expiration date. • Enter the date you generated the server certificate on Valid from. Enter the date the server certificate expires on Valid to. •...

  • Page 270: Setting Mail Server

    Setting Mail Server To use mail function, specify the mail server settings. *This function may not be available depending on the country or region of purchase. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you •...
  • Page 271 Outgoing password To set / change the password for sending in order to perform the authentication, check the Set/change password and then enter the password. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Then select OK, and then make the following settings. Incoming mail server (POP3) Enter the address of your POP3 server.

  • Page 272: Receiving Printer Status By E-Mail

    Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. *This function may not be available depending on the country or region of purchase. Note • Specify the mail server settings in advance. •...
  • Page 273 3. Select OK. The resending setting is completed.

  • Page 274: Migrating Printer's Setting

    Migrating Printer's Setting Migrates the printer settings to another one of the same model. This operation is available using Remote UI or USB flash drive. Using Remote UI Using USB Flash Drive Note • The printers must be running the same firmware version. The target data to be migrated is fixed. Using Remote UI 1.
  • Page 275 2. Tap Printer settings on HOME screen. Home Screen Menu Composition 3. Tap Import/export settings. If you specify the administrator password, enter the password. 4. Tap Export. 5. Enter password and Tap OK. 6. Enter password again. 2. Importing settings 1.

  • Page 276: Initializing Printer's Setting

    Initializing Printer's Setting Initializes the following settings. • Paper setting information • Detection priority data of paper • SSL certificate • LAN setting • Administrator password • Hard drive data • Job history • Operation panel lock This operation is available using the operation panel or Remote UI. Using operation panel Using Remote UI Using operation panel...

  • Page 277: Network Setting

    Network Setting Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...

  • Page 278: Network Connection Tips

    Network Connection Tips Printer Connection Methods Connecting Smartphone/Tablet to Printer via Wireless Router Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection...

  • Page 279: Printer Connection Methods

    Printer Connection Methods 4 connection methods are available on the printer. Wi-Fi Connection Using Wi-Fi Router • • Without Using Wi-Fi Router (Wireless Direct) • • LAN Connection USB Connection...
  • Page 280 Different types of network connections cannot be used at the same time. When connecting another device while the devices are already connected to the printer, connect it using the same connection method as the connected device or connect via USB connection. If you connect using a different connection method, the connection to the devices in use will be disabled.
  • Page 281 • Connection without Using a Wireless Router (Wireless Direct) • ◦ Connect the printer and a device without using a wireless router. Connect the device and the printer directly using the printer's wireless direct. ◦ In the wireless direct, you can connect up to five devices at the same time. If you try to connect another device while five devices are already connected, disconnect a device you do not use and configure settings again.
  • Page 282 What Is USB Cable? In USB connection, the printer is connected one-on-one to the computer. If your computer is connected to LAN, you can use the printer with other devices by enabling the sharing setting on your computer. Note • You can connect the printer to a computer via USB even when the printer is already connected to another one via wired LAN.

  • Page 283: Connecting Smartphone/Tablet To Printer Via Wireless Router

    Connecting Smartphone/Tablet to Printer via Wireless Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices via a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes Wi-Fi connection via a wireless router.
  • Page 284 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. For iOS device 1. Open "Settings" menu on your device. 2.

  • Page 285: Connecting Smartphone/Tablet To Printer Directly (Wireless Direct)

    Connecting Smartphone/Tablet to Printer Directly (Wireless Direct) You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wi-Fi connection (connecting devices using a wireless router) • Wireless Direct connection (connecting devices without using a wireless router) This section describes wireless direct, which allows you to print by connecting the devices to the printer directly.
  • Page 286 By flicking the touch screen, you can check various settings of wireless direct. Connecting Smartphone/Tablet to Printer 1. Turn on wireless communication on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2.
  • Page 287 3. Tap Wireless Direct. 4. Tap Settings. 5. Change settings as necessary. Note • Tap Advanced, open the detailed settings of the network. LAN settings • To update the identifier (SSID) and the password for wireless direct • Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tap Yes.
  • Page 288 • To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting • to the printer Tap C to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi direct compatible device is connecting to the printer, tap ON. Important •...

  • Page 289: Default Network Settings

    Enable/disable WSD Disable Timeout settings 15 minutes Enable/disable Bonjour Enable Service name Canon GP-NNNN *2 LPR protocol settings Enable Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric characters.) *1 Default value depends on printer. To check value, use operation panel.
  • Page 290 *1 "ab" is specified at random and "XX" represents last two digits of printer's wireless MAC address. NNNN means your printer model. *2 The password is specified automatically when the printer is turned on for the first time.

  • Page 291: Another Printer Found With Same Name

    Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...

  • Page 292: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection

    Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from Setup Guide. For macOS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from Setup Guide.

  • Page 293: Printing Network Settings

    Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Check that printer is turned on. 2. Load plain paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) If you use sheets, prepare at least 11 sheets (A4 or Letter-sized).
  • Page 294 Gigabit Ethernet Settings Communication speed and communication Auto/10M half duplex/10M full du- method when using Gigabit Ethernet plex/100M half duplex/100M full du- plex/1G full duplex IP Address IPv4 IP address XXX.XXX.XXX.XXX Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address...
  • Page 295 Start Address 1 Start address 1 XXX.XXX.XXX.XXX End Address 1 End address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3...
  • Page 296 Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5...
  • Page 297 XXXX:XXXX:XXXX:XXXX Prefix Length Link local address prefix length XXX (0 to 128) Use Manual Mode Operation status of IPv6 manual address On/Off Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address mode On/Off...
  • Page 298 Prefix Length 2 Prefix length 2 XXX (0 to 128) IP Address 3 IP address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically...
  • Page 299 IP Filtering End Address 3 IP filtering end address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4...
  • Page 300 XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off Print Filtering Print filtering setting information...
  • Page 301 IP Filtering End Address 4 IP filtering end address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 4 Use single on 4 On/Off IP Filtering Start Address 5 IP filtering start address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IP Filtering End Address 5 IP filtering end address 5 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Use Single On 5...
  • Page 302 XXXX:XXXX:XXXX:XXXX Use Single On 5 Use single on 5 On/Off MAC Info MAC address setting information (Wired/ Wi-Fi) MAC Address(Wired) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX MAC Address(Wireless) MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method...
  • Page 303 Wireless LAN Setting Wi-Fi setting information Channel Channel (infrastructure) XXX (0 to 255) SSID SSID Wi-Fi (infrastructure) SSID (up to 32 characters) Security Type Security type for Wi-Fi (infrastructure) Disabled/WEP 64bit/WEP 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wi-Fi (infrastructure) XXXXXXXX (up to 32 characters)
  • Page 304 Use Spanning Tree Use spanning tree On/Off Use Dedicated Port Dedicated port setting On/Off SNMP Setting SNMP setting information Use SNMPv1 Use SNMPv1 On/Off Use SNMPv3 Use SNMPv3 On/Off SNMP Community Name1 SNMPv1 community name 1 XXXXXXXX (up to 32 characters) SNMP Community Name2 SNMPv1 community name 2 XXXXXXXX (up to 32 characters)
  • Page 305 Security Setting Security setting No Auth No Priv/Auth No Priv/Auto Priv Authority Algorithm Authority algorithm Null/MD5/SHA1 Encryption Algorithm Encryption algorithm Null/AES/DES User4 User 4 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off MIB Access Restriction MIB access restriction Disable/Read Only/Read Write Security Setting...
  • Page 306 SNTP Setting SNTP setting information Use SNTP Use SNTP On/Off SNTP Polling Interval SNTP polling interval 1 to 48 [hrs] SNTP Server Name SNTP server name XXXXXXXX (up to 256 characters) FTP Setting FTP setting information Use FTP Use FTP On/Off Use FTP Authority Use FTP authority...
  • Page 307 Verify Authentication Server Verify Authentication Server Name On/Off Name Verify Authentication Server Verify Authentication Server Certificate On/Off Certificate IPsec Setting IPsec setting information Use IPsec Use IPsec On/Off Phase2 Protocol IPsec phase2 protocol AH/ESP/AH & ESP IPP Setting IPP confirmation setting Enable/disable IPP Enable/disable IPP Enable/Disable...
  • Page 308 User10 User 10 User Name User name XXXXXXXX (up to 32 characters) Email Setting E-mail setting information Retry Count E-mail retry count 0 to 5 Retry Interval E-mail retry interval 1 to 60 (min) Use Email Notification Use E-mail notification On/Off Use SSL Use SSL...
  • Page 309 ("XX" represents alphanumeric characters.)

  • Page 310: Reconfiguration Method Of Lan Connection/Reconfiguration Method Of Wi-Fi Connection

    Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Changing LAN Connection Method Changing Wi-Fi Connection Method Changing LAN Connection Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: • ◦ Redo setup using the Setup CD-ROM or from Setup Guide. ◦...
  • Page 311 5. Select Easy wireless connect. 6. Check message and select OK. Follow instructions on your smartphone or tablet. 7. If message saying setup is completed appears, select OK. • For macOS: • Redo setup from Setup Guide.

  • Page 312: Countermeasures Against Unauthorized Access

    Countermeasures against Unauthorized Access This section describes countermeasures against an unauthorized access to the printer from outside. When you use the printer via a network or you are an administrator, we recommend you read this section before using the printer. Four countermeasures below can be helpful against an unauthorized access.
  • Page 313 Restrict Communication Using Firewall or Wi-Fi Router Firewall is a system which prevents an unauthorized access from an external network user to protect an inhouse network against attack or intrusion. Firewall enables your network to be protected against an unauthorized access by restricting a communication from the specific external IP address which seems to have a risk.

  • Page 314: Network Status And Troubleshooting

    Network Status and Troubleshooting Check the network status referring to LAN setting information on the touch screen. Printing Network Settings Network Status What to Do Connected normally. 1. If you are unable to print, check the items below: If you are unable to •...
  • Page 315 Enter the correct security key. Make sure wireless • Make sure the printer is not placed too far away from the wireless router. • signal is strong. • Monitor signal status and move the printer and wireless router as necessary. •...

  • Page 316: Sharing The Printer On A Network (Windows)

    Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...

  • Page 317: Setting Up A Shared Printer

    Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Display the Devices and Printers window Select the Control Panel ->...
  • Page 318 Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF". 8. Select the printer to be used, and click Next. Note • If an error message is displayed, select the other printer. 9.

  • Page 319: Restrictions On Printer Sharing

    • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...

  • Page 320: Adjustments For Better Print Quality

    Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...

  • Page 321: Adjusting The Print Head

    Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...

  • Page 322: Adjusting The Print Head

    Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • If printing is faint or affected by banding in different colors • Execute Nozzle Check in the touch screen menu to check for print head nozzle clogging. Checking for Nozzle Clogging •...

  • Page 323: Automatic Adjustment To Straighten Lines And Colors

    Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Choose from Auto (standard) or Auto (advanced) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
  • Page 324 1. Load paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings.

  • Page 325: Manual Adjustment To Straighten Lines And Colors

    Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print Head Alignment and adjust the print head position. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (advanced), try Manual.
  • Page 326 Note • If you do not execute Auto (advanced), a confirmation message prompting you to execute Auto • (advanced) appears. In this case, tap Yes and execute Auto (advanced). 5. Tap Yes. The paper source setting screen appears. 6. Tap Roll paper 1, Roll paper 2 or Manual. A test pattern is printed for adjustment.

  • Page 327: Troubleshooting Paper Abrasion And Blurry Images

    Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
  • Page 328 Note • When set to Auto, the printer automatically adjusts the print head height during printing to the • level optimal for the ambient temperature and humidity. You can check the setting for the previous print job in Values applied with auto settings. Printer information •...

  • Page 329: Adjusting Feed Amount

    Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...

  • Page 330: Adjusting Feed Amount

    Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...

  • Page 331: Selecting Feed Amount Adjustment Method

    Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.

  • Page 332: Automatic Banding Adjustment

    Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
  • Page 333 6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.

  • Page 334: Manual Banding Adjustment

    Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
  • Page 335 6. Tap paper to adjust. Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...

  • Page 336: Fine-Tuning Paper Feed Amount

    Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed •...

  • Page 337: Adjusting Line Length

    Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
  • Page 338 • If you tap Change adjustment values: • No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.

  • Page 339: Adjusting Vacuum Strength

    Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the Print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the Print head may jam or result in printed documents that are soiled.

  • Page 340: Color Management

    Color Management Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration...

  • Page 341: Color Calibration

    Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration...

  • Page 342: Managing Colors

    Managing Colors Color management (color calibration) corrects for variations in color tones due to differences between printers and aging, and obtains continuously stable corrected color tones. The color tones of this printer can be corrected by executing color calibration. If you have multiple printers, you can make the color tones of the printers the same by executing color calibration on each of the printers.
  • Page 343 Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register dedicated media information. To register this media information, use Media Configuration Tool. See the following for details.

  • Page 344: Performing Color Calibration

    Performing Color Calibration Color calibration improves color consistency by compensating for slight differences in how color appears when printing due to individual variations or aging among the printers. Executing color calibration will print a test pattern (built into the printer) that is then read automatically by the printer.
  • Page 345 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer 3. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 4. Tap Color calibration. 5. Tap Auto adjust. A confirmation message appears.
  • Page 346 • Calibration guide settings • You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head has been installed ◦ When a certain amount of printing has been executed after color calibration is executed ◦...

  • Page 347: Adjustment Types Of Color Calibration

    Features Common Calibration When you calibrate Canon genuine paper using common calibration, the results are also applied to any other media types for which calibration has not yet been executed. This allows you to use multiple media types quickly because it is not necessary to execute color calibration for each media type.
  • Page 348 ◦ The calibration adjustment value of media type A is also applied to B to D for which color calibration has not been performed. • Second: Execute color calibration with media type B (categorized as common calibration) • ◦ The calibration adjustment value of media type B is also applied to C and D for which color calibration has not been performed.
  • Page 349 Performing Color Calibration...

  • Page 350: Maintenance And Consumables

    Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
  • Page 351 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...

  • Page 352: Ink Tanks

    Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...

  • Page 353: Ink Tanks

    Ink Tanks The printer supports the following ink tanks. When purchasing, check the Model number. • 160 ml (5.4 fl oz) • • 330 ml (11.2 fl oz) • • 700 ml (23.7 fl oz) • Checking Ink Model Number Checking Using Web Browser 1.
  • Page 354 The type and number of inks displayed will vary depending on the printer you are using. Checking Using Canon IJ Status Monitor ( Windows ) 1. Start up Canon IJ Status Monitor. Canon IJ Status Monitor 2. Click Estimated ink levels.
  • Page 355 Note • For instructions on replacing the ink tanks, see Replacing Ink Tanks.

  • Page 356: Replacing Ink Tanks

    Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see Tanks. You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
  • Page 357 Note • Ink tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced. Selecting Ink Tank Replacement from Menu 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears.
  • Page 358 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3. Pull out ink tank lock lever. 1. Pull ink tank lock lever straight up. 2. Pull ink tank lock lever toward the front. 3.
  • Page 359 Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by grips (C), and then tap OK. Important • Do not turn off the power of the printer with the ink tank removed except in the case of the •...
  • Page 360 Note • Dispose of the used ink tank in accordance with local regulations. Removing ink tank (23.7 fl oz (700 ml)) 1. Open ink tank cover and check ink lamp. The ink lamp flashes if there is no ink left. Important •...
  • Page 361 2. Pull ink tank lock lever toward the front. 3. Push ink tank lock lever firmly down until it does not return. Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (C), and then tap OK.
  • Page 362 Important • Do not turn off the power of the printer with the ink tank removed except in the case of the • preparation for transportation. Otherwise, inside of the ink tank cover may be stained. • Store the removed ink tank with ink remaining in the box with the ink holes (D) facing up. •...
  • Page 363 Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note •...
  • Page 364 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. • If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
  • Page 365 6. Make sure ink lamp is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
  • Page 366 Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist.
  • Page 367 Important • Never touch the ink holes (D) or the metal contacts (E). This may cause stains, damage the ink • tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains.
  • Page 368 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. • If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
  • Page 369 Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.

  • Page 370: Checking Ink Tank Levels

    Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on HOME screen. Home Screen Menu Composition The Current estimated ink levels screen appears. This printer has ink tanks (A) and sub-ink tanks (B). Even if ink runs out, printing can continue with ink in the sub-ink tanks.
  • Page 371 Note • Tap Order ink now to view the ink supplier information. • When the ink tank is replaced, the sub-ink tank will be filled with ink. • During this time, is displayed above the ink level.

  • Page 372: When To Replace Ink Tanks

    When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. • If ink confirmation message appears on touch screen • If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.

  • Page 373: Print Head

    Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...

  • Page 374: Print Head

    Print Head When purchasing, check the Model number. Model number: PF-10 Note • For instructions on replacing the print head, see Replacing the Print Head.

  • Page 375: Checking For Nozzle Clogging

    Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. •...
  • Page 376 Cleaning the Print Head...

  • Page 377: Cleaning The Print Head

    Ink may leak or an error may occur. • If printing is not improved after System Cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You •...
  • Page 378 • By default, nozzles are checked at fixed intervals. • Auto maintenance settings Perform cleaning as follows. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 2. Tap Print Head Cleaning. 3. Tap Cleaning, Deep Cleaning, or System Cleaning. 4.
  • Page 379 Checking for Nozzle Clogging...

  • Page 380: Replacing The Print Head

    Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible Print Head For details on compatible print head, see Print Head.
  • Page 381 Removing the Lower Roll from the Roll Unit (Option) • When using sheets, remove the sheet. • Removing Sheets 2. Clean inside top cover. Cleaning Inside the Top Cover 3. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears. 4.
  • Page 382 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these • may cause malfunction. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. 8.
  • Page 383 9. Pull down print head lock lever toward the front while holding its center (E) with your fingertip. 10. Grab grip (F) and open print head locking cover. 11. Grab grips (G) by blue handle, remove print head, and then tap OK...
  • Page 384 Important • Never touch the metal contacts of the carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 12.
  • Page 385 14. Lift print head by blue handle and remove orange protective cap (2). Important • Always carry the print head by the blue handle. Never touch nozzle (H) or metal contacts (I). This may damage the print head and affect printing quality. •...
  • Page 386 16. Grasp tab (F) of print head locking cover and lower it to front to lock print head. 17. While holding center part (K) of print head lock lever, lower it toward back until it clicks.
  • Page 387 18. Close top cover. Ink now fills the print head. It takes about 11 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. •...

  • Page 388: Maintenance Cartridge

    Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...

  • Page 389: Maintenance Cartridge

    Maintenance Cartridge When purchasing, check the Model number. Model number: MC-30 Note • For instructions on replacing the maintenance cartridge, see Replacing the Maintenance Cartridge.

  • Page 390: Replacing The Maintenance Cartridge

    Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see Maintenance Cartridge. Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
  • Page 391 Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. • 5. Open maintenance cartridge cover. 6. Hold the used maintenance cartridge by the grip (B) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out.
  • Page 392 Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 7. Put used maintenance cartridge in supplied plastic bag and store on flat surface. 8.
  • Page 393 Important • Support the maintenance cartridge cover from underneath as you wipe it. 10. Keeping the new maintenance cartridge level, insert it all the way in. The maintenance cartridge is initialized. Important • Do not remove the maintenance cartridge during initialization immediately after replacing the maintenance cartridge.

  • Page 395: Checking The Remaining Maintenance Cartridge Capacity

    Checking the Remaining Maintenance Cartridge Capacity The maintenance cartridge absorbs excess ink from borderless printing and print head cleaning. You can confirm the remaining capacity of the maintenance cartridge by checking the touch screen. 1. Tap Maintenance on HOME screen. Home Screen Menu Composition The Maintenance screen appears.

  • Page 396: When To Replace The Maintenance Cartridge

    When to Replace the Maintenance Cartridge Replace or prepare to replace the maintenance cartridge in the following situations. • If maintenance cartridge confirmation message appears on touch screen • When the maintenance cartridge is almost used up, the Status lamp lights orange and a notification message will appear on the touch screen.

  • Page 397: Cutter Blade

    Cutter Blade Cutter Blade Replacing the Cutter Blade...

  • Page 398: Cutter Blade

    Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Model number: CT-07 Note • For instructions on replacing the cutter blade, see Replacing the Cutter Blade.

  • Page 399: Replacing The Cutter Blade

    Replacing the Cutter Blade Compatible Cutter Blade For details on compatible cutter blade, see Cutter Blade. How to Replace Cutter Blade Important • The cutter blade can not be replaced if there is paper in the moving range of the cutter. Remove the paper.
  • Page 400 Important • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these •...
  • Page 401 Caution • Never touch any part other than D. This may stain your hands or cause injury. Additionally, this may damage the printer. • Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 8.
  • Page 402 10. Turn hex screw until securely fixed. Important • After the cutter blade is secured, check that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 11. Remove fixing part.
  • Page 403 Important • Always remove the fixing part. Operating with the part installed may damage the printer. 12. Close top cover. A confirmation message will appear. 13. Tap Yes.

  • Page 404: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Cleaning the Print Heads Printing a Nozzle Check Pattern...

  • Page 405: Cleaning The Print Heads

    Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for print head cleaning is as follows: Print Head Cleaning 1.

  • Page 406: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Print Nozzle Check Pattern 1.
  • Page 407 Related Topic Cleaning the Print Heads...

  • Page 408: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head...

  • Page 409: Cleaning The Printer Exterior

    Cleaning the Printer Exterior Clean the printer regularly to maintain better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it.
  • Page 410 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend •...

  • Page 411: Cleaning Inside The Top Cover

    Cleaning Inside the Top Cover Clean inside the top cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following situations to ensure optimal operation. • If the printed surface or the underside of paper is dirty after printing •...
  • Page 412 5. If paper dust has accumulated in vacuum holes (A) on platen or in ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Do not touch the linear scale (D), carriage shaft (E), or ink tube stabilizer (F). Touching these may •...
  • Page 413 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static charge, which may attract dust and affect the printing quality.

  • Page 414: Cleaning The Roll Unit

    Cleaning the Roll Unit About once a month, clean the roll unit to ensure optimal operation. Important • When the sensor of the feed slot is dirty, the printer might not perform auto feeding properly. Even if the sensor seems clean, we recommend cleaning it because it may have paper dust on it. 1.
  • Page 415 Warning • Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the roll unit, there is a risk of fire or electrical shock. 5. Plug power cord into outlet.

  • Page 416: Other Maintenance

    Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer Firmware update...

  • Page 417: Preparing To Transfer The Printer

    Important • Be sure to contact your Canon dealer before transferring the printer to a new location. Ink may leak and damage the printer if you do not prepare the printer correctly and it is tipped or stood on end in transit.
  • Page 418 • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance. 7. Open ink tank cover to remove all ink tanks.
  • Page 419 9. Close ink tank cover. Ink is now drawn into the maintenance cartridge. A confirmation message will appear when the process is finished. Important • Do not remove the maintenance cartridge except when the message indicating replacement is • displayed. If you remove the maintenance cartridge while ink is being removed, the ink may leak out.
  • Page 420 3. Grasp Belt and insert Belt Stopper into position shown. Important • Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Do not touch the linear scale (B), carriage shaft (C), or ink tube stabilizer (D). Touching these •...
  • Page 421 5. Tape down printer covers to secure them, in the reverse order of tape removal during installation. 6. Remove basket by reversing installation procedure. 7. Remove roll unit by reversing installation procedure. 8. Remove the Stand by reversing the installation procedure, when it was attached to the printer.

  • Page 422: Reinstalling The Printer

    Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by •...
  • Page 423 2. Remove tape and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4.
  • Page 424 5. Connect the power cord to the power cord connector on the back of the printer. • GP-4000 / GP-540 • • GP-2000 / GP-520 • 6. Plug the power cord into the outlet. 7. Press the power button to turn the printer on.
  • Page 425 9. Attach the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.")
  • Page 426 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Printer Driver" (Windows).) (See "Installing the Printer Driver" (macOS).)

  • Page 427: Firmware Update

    Firmware update Important • When you use this function, make sure the printer is connected to the Internet. • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Using Operation Panel 1.

  • Page 428: Specifications

    Specifications Specifications Print Area...

  • Page 429: Specifications

    Specifications Printer specifications GP-4000 / GP-540 GP-2000 / GP-520 Printing performance Memory and hard disk Interface Network Specifications Operating Conditions Paper Important • The following values may vary depending on the operating environment. Printer specifications GP-4000 / GP-540 Power supply...
  • Page 430 Approx. 78.5 x 66.3 x 61.5 in. (1993 x 1684 x 1560 mm) * For details on the Basket Position, see Example Basket Configurations. GP-2000 / GP-520 Power supply 100-240 V AC (50/60 Hz) Power consumption When printing: 84 W max. *1 In Sleep mode: 2.0 W max.
  • Page 431 Space for installation (W x D x Printer only: Approx. 59.5 x 56.5 x 40.2 in. (1510 x 1434 x 1021 mm) Printer and Stand (when using basket: basket position 1) *: Approx. 59.5 x 66.3 x 61.5 in. (1510 x 1684 x 1560 mm) * For details on the Basket Position, see Example Basket Configurations.
  • Page 432 Wired LAN specifications Compliance standards: IEEE802.3ab (1000BASE-T) / IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transmission speed: 10 Mbps / 100 Mbps / 1000 Mbps (automatically selec- ted) Security:IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP) Wi-Fi specifications Compliance standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency range: 2.4 GHz Channels: 1-11 or 1-13 * * Varies by country and region.
  • Page 433 Free hard disk space 20 GB or more Other Supported OS iOS, iPadOS, Android Some functions may not be available with the supported OS. • An Internet connection is required to use the Online Manual. • To install the software while using Windows, you must have a CD-ROM drive or a network connection.

  • Page 434: Print Area

    Print Area A margin required by the printer is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note •...
  • Page 435 Rolls Printable Area: A margin of 0.2 in. (3 mm) on top and bottom and 0.2 in. (3 mm) on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in. (0 mm). For paper that supports borderless printing, see Paper Information List.

  • Page 436: Appendix

    Appendix Manuals and Their Contents Safety Online Manual Using This Online Manual Trademarks and Licenses...

  • Page 437: Manuals And Their Contents

    Manuals and Their Contents Quick Guide Replacing paper, ink tanks, and print head. Setup Guide Installing the printer and software. Printer Stand Setup Guide Assembling the stand. Roll Unit Setup Guide Assembling the roll unit.

  • Page 438: Safety

    Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer...

  • Page 439: Safety Precautions

    For the GP-4000, GP-540 : 6 people or more For the GP-2000, GP-520 : 6 people or more • When using and transferring the printer, do not tilt it, stand it on its side, or turn it upside down. There is a risk of the ink spilling.
  • Page 440 • In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Never touch the electrical contacts on a print head after printing. The metal parts may be very hot and could cause burns.

  • Page 441: Regulatory Information

    For 120V, 60Hz model Model Number: K10549/K10550 (Contains FCC Approved WLAN Module K30357) Optional parts: Roll Unit RU-23 for GP-2000(K10550) Optional parts: Roll Unit RU-43 for GP-4000(K10549) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 442 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.

  • Page 443: Weee (Eu&Eea)

    Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/weee, or www.canon-europe.com/battery.
  • Page 444 Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco- organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery.
  • Page 445 Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
  • Page 446 Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o www.canon-europe.com/battery.
  • Page 447 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
  • Page 448 Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
  • Page 449 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
  • Page 450 Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery.
  • Page 451 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
  • Page 452 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
  • Page 453 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
  • Page 454 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
  • Page 455 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.

  • Page 456: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.

  • Page 457: Online Manual

    Online Manual This manual has been confirmed to be displayed on the following web browsers (latest version). • Windows device Microsoft Edge and Google Chrome • macOS/iOS/iPadOS device Safari • Android device Google Chrome * Set your browser to allow cookies and enable JavaScript. Screenshots in This Manual For Windows: The screenshots used in this manual are taken with Windows 10.

  • Page 458: Enhanced Printing Options

    Enhanced Printing Options Printing from Your Computer (Windows) Basics Printing with Easy Setup Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
  • Page 459 Set a Custom Size Roll Width Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper Printing Hanging and Horizontal Banners (Large-Format Printing) Printing by Dividing/Joining Documents Inputting Multiple-file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets...
  • Page 460 Basics Printing with Easy Setup Changing the Type of Paper Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...
  • Page 461 Specify Fluorescent Colors and Print Printing Using AirPrint Printing from Printer Printing Data Saved on USB Flash Drive Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint) Enlarging Copy with imageRUNNER ADVANCE...

  • Page 462: Printing From Your Computer (Windows)

    Printing from Your Computer (Windows) Printing with Easy Setup Basic Setting the Number of Copies and Printing Order Using Roll Unit to Use 2-Level Rolls Printing Photos and Business Documents Changing the Print Quality and Correcting Image Data Scaled Printing Printing to Oversized Paper Sizes Setting Paper Dimensions (Custom Size) Set a Custom Size Roll Width...

  • Page 463: Printing With Easy Setup

    Select the type of paper loaded in the printer from the Media Type list on the Main tab. Important • See "Paper Information List" for Canon authentic paper or Canon output check paper. Note • Click Get Information... to display the Paper Information on Printer dialog box. The Paper Information on Printer dialog box allows you to get the paper information from the printer and to set the paper source and the media type on the printer driver.
  • Page 464 5. Select print target From the pull-down menu, select Easy Settings, and then select the setting that matches your purpose from the Print Target list. 6. Select the print quality For Print Quality, select Highest, High or Standard according to your purpose. Important •...
  • Page 465 8. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings. 9. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.
  • Page 466 10. Complete the setup Click OK. When you print, the document is printed with settings that match your purpose. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can execute Print, but you may not obtain the correct printing result.
  • Page 467 Checking Printer Settings and Applying Settings to Printer Driver 1. Open printer driver setup window 2. Click Get Information... on Main tab The Paper Information on Printer dialog box appears. 3. Select the paper source From Paper Source, check the setting or select a new paper source. The current printer settings appear in Media Type and Roll Paper Width.

  • Page 468: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Layout tab, specify the number of copies to be printed. 3.

  • Page 469: Using Roll Unit To Use 2-Level Rolls

    Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver...

  • Page 470: About 2-Level Roll Switching

    About 2-Level Roll Switching This printer allows you to load roll paper in two levels. The upper level (Roll 1) and the lower level (Roll 2) can be automatically switched depending on the print job. Printing by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching." •...

  • Page 471: Setting The Paper Rolls In The Printer According To The Intended Use

    Setting the paper (Example 1) Paper-feeding tray Roll Width Media Type Upper-level A1/A2 Roll (594.0mm) Plain Paper Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper Setting the paper (Example 2) Paper-feeding tray Roll Width Media Type Upper-level 36 in Roll (914.4mm)
  • Page 472 Document Roll 1: Roll 2: Size: A3 ISO A1/A2 ISO A3/A4 Media Type: Plain Paper Plain Paper Glossy Paper • To learn how to switch paper- feeding trays, see "How to switch paper rolls."...

  • Page 473: Printing By Automatically Switching Upper-Level And Lower-Level Roll Papers

    Printing by Automatically Switching Upper-level and Lower- level Roll Papers You can print by automatically switching Roll 1 and Roll 2 depending on the media type or your purpose. The procedure for printing by switching the roll papers is as follows: Load roll papers in upper and lower levels of printer 2.
  • Page 474 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Selecting the printing method for the roll paper When performing enlarged/reduced printing in accordance with the roll width, place a checkmark next to Enlarged/Reduced Printing and select the Fit Roll Paper Width.
  • Page 475 • On the operation panel, if Printer settings -> Paper-related settings -> Roll paper auto switching is set to Do not identify size, the document may be printed on the unintended roll paper. Canon recommends that you set this setting to Identify size before you print.
  • Page 476 Roll 1: ISO A1/A2 Roll 2: ISO A3/A4 1. Display the Devices and Printers window Select the Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers. The Devices and Printers window is displayed. 2. Display setup window Right-click the "Your model name" icon, and select Printer properties. The printer's Properties window appears.
  • Page 477 4. Click Get Information... When the confirmation message appears, click Yes. Your computer gets the paper size information from the printer and displays the width of the roll paper that is actually loaded in the printer. Important • When you replace the roll paper loaded in the printer, always click Get Information... to obtain the roll paper width information.
  • Page 478 Click OK. When you print, the paper source is switched automatically to roll paper. Important • This method switches the upper and lower levels depending on the paper size specified in the print job. Always load the same media type for the roll papers in the upper and lower levels of the printer. If different types of paper are loaded, an error could occur and you may not be able to print the document as intended.

  • Page 479: How To Switch Paper Rolls

    How to Switch Paper Rolls Here we will explain how, in certain situations, paper roll 1 and paper roll 2 are switched. Refer to this information when necessary, for example, when documents will not print as expected, etc. If you select Roll Paper (Auto) under Paper Source in the Page Setup tab, of the two paper rolls loaded in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected.
  • Page 480 Neither roll 1 nor roll 2 match the Error / On hold paper type Both paper roll 1 and paper roll 2 To Condition 3 match the paper type Select the paper It has changed to Do not identi- roll currently be- In the Printer menu, how has the Roll paper fy size Condi-...
  • Page 481 within the width of both paper roll 1 and paper roll 2 Select the paper roll whose width Roll width is different is closer to the width specified for Is the width of paper roll 1 different from the Condi- the print job width of paper roll 2? tion 7...
  • Page 482 Select the paper Only one of either paper roll 1 roll compatible or paper roll 2 is compatible with with borderless borderless printing printing If borderless printing has been indicated for Neither paper roll 1 nor paper roll Condi- the print job (if it has not, on to condition 5) 2 are compatible with borderless Error tion 4...
  • Page 483 *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected. • When the printer has switched to sleep mode and has returned to the initial position •...

  • Page 484: Reflect Roll Unit Settings In The Printer Driver

    Reflect Roll Unit Settings in the Printer Driver Reflect printer unit's Roll Unit settings in the printer driver. If the printer unit settings are reflected in the printer driver, the paper that can be set in the printer driver settings will change to a status suitable to the printer unit status. The following explains the procedure to reflect Roll Unit settings in the printer driver.

  • Page 485: Printing Photos And Business Documents

    Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print...

  • Page 486: Printing By Setting Print Purpose

    Printing By Setting Print Purpose The print settings that are generally used frequently are pre-registered as print purposes. By using a print purpose to print, you can print with settings that match the document. The procedure for printing by using a print purpose is as follows: 1.
  • Page 487 4. Select print purpose For Print Target, select the setting that matches the document. Default Settings Select this when printing general documents such as business documents. Poster Select this when printing posters. Poster (Fluorescent) Select this when you want to make the entire poster more vibrant. Poster (Fluorescent Spot Color) Select this when you want to specify areas of the poster to make more vibrant.
  • Page 488 6. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings. 7. Set the other items Set the other items as necessary.

  • Page 489: Edit In Posterartist And Print

    Edit in PosterArtist and Print Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist. The following explains the procedure for editing original documents made in multiple application software in PosterArtist and printing in a poster layout. 1.
  • Page 490 Note • For instructions on how to edit and rearrange images, refer to the PosterArtist manual.

  • Page 491: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Adjusting Brightness Adjusting Contrast Printing Using Detailed Setting Mode...

  • Page 492: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 493 4. Adjust color balance The Color Adjustment tab has individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger.

  • Page 494: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) Custom on the Print Quality tab allows you to set detailed print quality levels. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings.
  • Page 495 Click OK on the Main tab. When you execute print, the image data is printed with the selected print quality level. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 496: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Open the printer driver setup window 2. Select advanced settings From the Main tab pull-down menu, select Advanced Settings. 3. Select color mode For Color Mode, select Monochrome.
  • Page 497 Important • When Monochrome is selected, the printer driver processes image data as sRGB data. In this case, actual colors printed may differ from those in the original image data. When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software.

  • Page 498: Specifying Color Correction

    Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM or, ICC Profile Matching.
  • Page 499 Driver Matching Print with the optimal color using the printer driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile. Specify the input profile, printer profile and matching method in detail, and select when printing. You can use the digital camera or scanner ICC profile, or the ICC profile created using the profile creation tool.
  • Page 500 Printing with ICC Profiles Interpreting the ICC Profile...

  • Page 501: Optimal Photo Printing Of Image Data

    Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
  • Page 502 Related Topic Interpreting the ICC Profile...

  • Page 503: Adjusting Colors With The Printer Driver

    Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
  • Page 504 3. Select color mode For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select Driver Matching for Color Correction. 5. Select the rendering intent Select the coloring adjustment method in Rendering Intent. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation.
  • Page 505 Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 506: Printing With Icc Profiles

    ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
  • Page 507 For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select Off for Color Correction. 5. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK.
  • Page 508 3. Select color mode For Color Mode, select Color, and then click Color Settings..The Color Settings dialog box appears. 4. Select color correction Click Matching tab, and select ICC Profile Matching for Color Correction. 5. Select input profile Select the Input Profile you want to use.
  • Page 509 Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software. Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: Monitor...
  • Page 510 If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, and Contrast settings, and then click OK. 9. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...

  • Page 511: Interpreting The Icc Profile

    Interpreting the ICC Profile When specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Use fluorescent ink if "-F" is displayed •...

  • Page 512: Adjusting Brightness

    Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.
  • Page 513 5. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the adjusted brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast...

  • Page 514: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 515 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting each color, click OK. 5.

  • Page 516: Printing Using Detailed Setting Mode

    Printing Using Detailed Setting Mode You can print by using your own settings instead of the pre-registered Print Target settings. The procedure for using the detailed setting mode and printing is as follows: 1. Open the printer driver setup window 2.
  • Page 517 4. Set print conditions Set the following items as necessary. Print Priority Select elements to prioritize for print results. If you select Poster/Photo (Fluorescent), posters and other material will be printed with bright colors. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose.
  • Page 518 7. Set the other items Set the other items as necessary. 8. Complete the setup Click OK. When you print, the document is printed with the print conditions you set. Related Topics Adjusting Color Balance Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Brightness Adjusting Contrast...

  • Page 519: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Select the paper size of the document Using Page Size on the Page Setup tab, select the page size that is set with your application software. 3.
  • Page 520 • Fit Paper Size • Scales the document to match the paper size. • Fit Roll Paper Width • Scales the document to match the roll paper width. • Scaling • Allows you to specify the scaling by entering a number directly or by selecting the paper size you want from the Printer Paper Size list.
  • Page 521 Reduced Printing on the Page Setup tab, and Roll Paper (Auto) is selected for Paper Source, Roll 1 (upper level roll paper) is always used for printing. Note • Selecting Enlarged/Reduced Printing changes the printable area of the document.

  • Page 522: Printing To Oversized Paper Sizes

    Printing to Oversized Paper Sizes When printing a created document so that it fills the entire paper width, select a paper size from the Oversize list (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size.
  • Page 523 The current settings are displayed in the settings preview on the left side of the Page Setup tab. 5. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings.
  • Page 524 • To set an oversized paper size for a non-standard paper size, register the paper size in the Paper Size Options dialog box. An oversized paper size cannot be set for paper sizes that were set in the Custom Size Settings dialog box.

  • Page 525: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." There are two ways of setting a user-defined paper, setting the paper from Size Options... on the Page Setup tab and setting the paper from Custom Size of Page Size.
  • Page 526 Note • By selecting the Borderless Printing Size check box for Paper Size, you can select a size from the paper sizes that support Borderless Printing. By selecting the Fix the Ratio of the Width to Height check box, you can change the size while keeping the Width and Height ratio. 4.
  • Page 527 The Custom Size Settings dialog box opens. 3. Set the custom paper size Enter the Width and Height values of the paper to be used, specify the Units, and then click OK. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified paper size.
  • Page 528 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. •...

  • Page 529: Set A Custom Size Roll Width

    Set a Custom Size Roll Width By specifying the roll paper width with a value, you can use roll paper with a width that cannot be selected in Roll Paper Width. The procedure for setting custom size roll width is described below. 1.
  • Page 530 Note • If the value you entered is the same as the other roll widths, a message will be displayed, and the other roll paper sizes will be set. 5. Complete the setup Click OK on the Page Setup tab. If you perform the print, the roll paper with the specified width will be used for printing with each setting applied.

  • Page 531: Printing Without Edges Based On The Scenarios

    Printing without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Three-sided Borderless Printing on Roll Paper...

  • Page 532: Printing Without Margins To Match Paper Size

    Printing without Margins to Match Paper Size The procedure for borderless printing by enlarging or reducing documents to match paper size is described below. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
  • Page 533 After the Information dialog is displayed, under Roll Paper Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Select a method for printing borderless Select Fit Paper Size in Borderless Printing Method. If the size of the document is different from the size of the paper you want to print on, select the paper size you want to print on from Printer Paper Size.
  • Page 534 to select Scale to fit Roll Paper Width. In such cases, paper roll 1 (the paper roll in the upper tray) will be normally used for printing. If the size, or the type, of the paper set in roll 1 is not compatible with borderless printing, you will not be able to print borderless.

  • Page 535: Printing Without Margins To Match Roll Paper Width

    Printing without Margins to Match Roll Paper Width Procedure for printing borderless by enlarging/reducing documents to match roll paper width. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
  • Page 536 After the Information dialog is displayed, under Roll Paper Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Select a method for printing borderless Select Scale to fit Roll Paper Width in Borderless Printing Method. 6.
  • Page 537 will be normally used for printing. If the size, or the type, of the paper set in roll 1 is not compatible with borderless printing, you will not be able to print borderless. • The following roll paper supports borderless printing. Paper Sizes •...

  • Page 538: Printing Full-Size Without Margins

    Printing Full-Size without Margins Procedure for printing borderless images in the same size as the original document without enlarging/ reducing them. 1. In the printer driver, open the settings screen 2. Select the paper source From the Paper Source list on the Page Setup tab, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
  • Page 539 After the Information dialog is displayed, under Roll Paper Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Select a method for printing borderless Select Print Image with Actual Size in Borderless Printing Method. 6.

  • Page 540: Three-Sided Borderless Printing On Roll Paper

    Three-sided Borderless Printing on Roll Paper In normal borderless printing, paper sizes that match the width of the roll paper are combined to print without borders on all four sides. If you use the three-sided borderless printing feature, you can combine paper sizes that don't match the roll paper width, and print with no borders on three sides.
  • Page 541 After the Information dialog is displayed, under Roll Paper Width, select the same paper width as that of the paper roll loaded in the printer and click OK. 5. Click Borderless Setting When the Borderless Setting dialog box is displayed, place a checkmark next to Three-sided Borderless, and then click OK.
  • Page 542 Printing Full-Size without Margins on Three Sides The procedure for three-sided borderless printing in the same size as the original document without enlarging or reducing the size is described below. 1. Open the printer driver setup window 2. Select the paper source From the Paper Source list on the Page Setup tab, choose the best option for your purposes between Roll Paper (Auto), Roll 1 and Roll 2.
  • Page 543 5. Click Borderless Setting When the Borderless Setting dialog box is displayed, place a checkmark next to Three-sided Borderless, and then click OK. 6. Select a method for printing borderless In the Borderless Printing Method tab, place a checkmark next to the Print Image with Actual Size option.
  • Page 544 You may be able to improve the situation by clicking Specify... on the Main tab and, in the Paper Detailed Settings dialog box, under Drying Time, set Between Pages to a higher value. • The following roll paper supports borderless printing. Paper Sizes •...

  • Page 545: Printing Hanging And Horizontal Banners (Large-Format Printing)

    Printing Hanging and Horizontal Banners (Large-Format Printing) A drapery or banner up to 18.0m can be made by enlarging or reducing original documents made on application software. However, there are cases in which an 18.0 meter banner cannot be printed because the application software used has limits on the document size that can be set.
  • Page 546 6. Complete the setup Click OK. When printing is executed, a drapery or banner can be printed according to the roll. Enlarge and print 1. Register user-defined paper Register both the actual desired print size (user-defined paper 1) and original document size created Size Options...

  • Page 547: Printing By Dividing/Joining Documents

    Printing by Dividing/Joining Documents Inputting Multiple-file Documents into Free Layout plus Lining Up and Printing Multiple Documents to Cut Sheets Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Dividing and Printing Posters...

  • Page 548: Lining Up And Printing Multiple Documents To Cut Sheets

    You can line up multiple documents that were created separately and print them together on one page. You must install imagePROGRAF Printer Driver Extra Kit to use this function. Go to the Canon website, download imagePROGRAF Printer Driver Extra Kit, and then install it The procedure for lining up and printing multiple documents to cut sheets is as follows: 1.
  • Page 549 Note • To lay out multiple application software documents onto one page, repeat steps 1 to 3 without closing the Canon imagePROGRAF Free Layout window.

  • Page 550: Printing By Connecting Multiple Pages

    Printing by Connecting Multiple Pages Print documents with several pages as one continuous document. When you do this, the spaces between the pages will be removed. The procedure for printing by connecting multiple pages is as follows: 1. Open the printer driver setup window 2.
  • Page 551 Click OK on the Page Setup tab. When you print, the document is printed with the print conditions you set.

  • Page 552: Printing Multiple Pages All On One Page

    Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for printing multiple pages all on one page is as follows: 1.
  • Page 553 4. Set the number of pages to be printed on one sheet and the page order If necessary, click Set..., specify the following settings in the Page Layout Printing dialog box, and click Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, select something other than None from the list.

  • Page 554: Dividing And Printing Posters

    Dividing and Printing Posters The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster.
  • Page 555 4. Complete the setup Click OK on the Layout tab. When you execute print, the document will be divided into several pages during printing. Important • When there is a checkmark next to Banner Printing under Roll Paper Options dialog box on the Page Setup tab, Page Layout is grayed out and cannot be set.
  • Page 556 Note • In the setting view on the left side of the Pages to Print dialog box, you can also clear the display by clicking the pages you do not want to print. To redisplay a cleared page, click that page again. •...

  • Page 557: Printing Document In Center Of Paper

    Printing Document in Center of Paper When you want to position the source document in the middle of the cut paper and print, or print with even margins on the right and left in relation to the width of the roll paper, use the Print Centered function. The print results when setting with Print Centered are as follows.
  • Page 558 3. Select the paper size Select the size of the paper you want to print from Page Size on the Page Setup tab. 4. Set magnification as necessary Where necessary, attach a checkmark next to Enlarged/Reduced Printing, and set according to the objective.
  • Page 559 Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings. 6. Select roll paper width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer.

  • Page 560: Printing By Saving Roll Paper

    Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document...

  • Page 561: Saving Roll Paper By Rotating Document 90 Degrees

    Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 degrees is as follows: 1.
  • Page 562 6. Select roll paper width For Roll Paper Width, select the width of the roll paper loaded in the printer. 7. Complete the setup Click OK. When you print, you can rotate a portrait document 90 degrees to save paper. Important •...
  • Page 563 • When selecting paper in portrait format as the Page Size from the Page Setup tab, if the length in the vertical direction is longer than the width selected in Roll Paper Width, even if a checkmark is placed next to Rotate Page 90 degrees, the page will not be rotated.

  • Page 564: Saving Roll Paper By Eliminating Upper And Lower Margins On Document

    Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by reducing the upper and lower margins when printing. The procedure for saving paper by reducing the upper and lower margins is as follows: 1.
  • Page 565 4. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2. Important • The paper feed method will differ depending on the lower level (roll paper 2) settings or roll unit option settings.
  • Page 566 7. Complete the setup Click OK. When you print, the upper and lower margins are reduced so that you can save paper.

  • Page 567: Switching The Paper Source To Match The Purpose

    Switching the Paper Source to Match the Purpose This printer has three paper sources: Roll 1, Roll 2, and Cut Sheet. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
  • Page 568 Click OK. When you execute print, the printer uses the specified paper source to print the data. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results.

  • Page 569: Displaying The Print Results Before Printing

    2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the Canon imagePROGRAF Preview opens and displays the print results. Related Topic Canon imagePROGRAF Preview...

  • Page 570: Link With Posterartist To Print With Bright Colors

    Link with PosterArtist to print with bright colors With PosterArtist, you can import the data you want to print, and then edit fluorescent spot colors and check print results using the preview function. 1. Open printer driver's setup screen 2. Link with PosterArtist Add a checkmark to Edit fluorescent spot colors in PosterArtist in the Main sheet.

  • Page 571: Specify Fluorescent Colors And Print

    Specify Fluorescent Colors and Print You can set specific RGB values in advance for text and figures that are painted over (single-color painting) with the color palette of the application you are using, and print the specified sections of posters with bright colors using fluorescent ink.
  • Page 572 4. Add a checkmark to the color of the fluorescent ink you want to print with 5. Print The color that you added the checkmark for will be brightly printed. We recommend that you add a checkmark to Preview before printing to confirm how the color you checked will appear when printed.

  • Page 573: Other Convenient Settings

    Other Convenient Settings Stamp Printing Setting a Page Size and Orientation Registering a Frequently Used Printing Profile Cutting Roll Paper after Printing...

  • Page 574: Stamp Printing

    Stamp Printing The Stamp function allows you to print a stamp text over or behind document data. "DRAFT," "CONFIDENTIAL," and other stamps that are used often in companies are pre-registered. The procedure for printing with a stamp is as follows: 1.

  • Page 575: Registering A Stamp

    Registering a Stamp You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
  • Page 576 3. Set stamp details Click Add to add a new stamp (Untitled) to the list. In Name, enter the name of the stamp to register, and in Text, enter the character string you want as the stamp. Change the Font, Style, Size, and Color settings as necessary. 4.
  • Page 577 5. Complete the setup Click OK to return to the Layout tab. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select stamp On the Layout tab, select the Stamp check box, and click Define Stamp..The Define Stamp dialog box opens.

  • Page 578: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.

  • Page 579: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing settings to Favorites. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
  • Page 580 In Name, enter the name of the favorite. Set the Icon and Comment fields as necessary, and then click OK. The name and the icon appear in the Favorites list. To check the settings of the registered favorite, click Settings Details. Note •...

  • Page 581: Cutting Roll Paper After Printing

    Cutting Roll Paper after Printing The procedure for cutting roll paper automatically and printing cut guidelines is as follows: 1. Open the printer driver setup window 2. Select the paper source For Paper Source on the Page Setup tab, select the setting that matches your purpose from Roll Paper (Auto), Roll 1, and Roll 2.
  • Page 582 The roll paper is not cut after printing. • Print Cut Guideline • Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. After completing the setting, click OK to return to the Page Setup tab. 5.

  • Page 583: Printing From Printer

    Printing from Printer Printing Data Saved on USB Flash Drive...

  • Page 584: Printing Data Saved On Usb Flash Drive

    Printing Data Saved on USB Flash Drive You can print photo data (JPEG file) or document data (PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support overprint or some of transparent processing.
  • Page 585 Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The following screen is displayed. A.
  • Page 586 5. Tap Start. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 4. Tapping No returns to HOME screen. •...

  • Page 587: Printing From Smartphone/Tablet

    Printing from Smartphone/Tablet For more on printing from a device, refer to the device's or application's instruction manual. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY Printing from iOS Device (AirPrint)

  • Page 588: Enlarging Copy With Imagerunner Advance

    Enlarging Copy with imageRUNNER ADVANCE Copy scanned with imageRUNNER ADVANCE can be sent to the printer via FTP. Enable FTP from Remote UI. 1. Start up Remote UI. Start up Remote UI 2. Select System info and LAN settings. 3. Select LAN settings. 4.
  • Page 589 8. Select Use authentication check box and Set/change password check box, and then enter a user name and password. The user name and password you enter in this step are used for FTP authentication. Enter the same value for FTP settings of imageRUNNER ADVANCE. 9.
  • Page 590 See the following two types of enlargement setting methods. Fitting to Paper Width Specifying Magnification Level Scan and enlarge copy 1. Place the copy on the platen glass or feeder of imageRUNNER ADVANCE. 2. Select Scan and Send. 3. Tap New Destination. 4.
  • Page 591 5. Tap FTP from the Protocol drop-down list. 6. Enter setting items. Enter the printer's IP address as the Host Name. Note • We recommend that you set a fixed IP address for your printer. Enter "./folderN" in Folder Path. ("N" represents the print setting number specified in the Direct print settings from FTP screen on the printer.) For example, to enter the pathname for Print settings 1, enter "./folder1".
  • Page 592 9. Select File Format. Select PDF or JPEG. Note • If you select PDF, remove the check from the Compact and Encrypt check boxes. 10. Specify the settings as necessary. Important • Select 300x300 dpi or 600x600 dpi as the resolution. 11.
  • Page 593 Scanned originals are sent to the printer and printing starts. Note • It is recommended to register the setting contents in Favorite Settings.

  • Page 594: Fitting To Paper Width

    Fitting to Paper Width 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Fit paper size. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate.

  • Page 595: Specifying Magnification Level

    Specifying Magnification Level Setting Input resolution 1. Tap Print quality settings. 2. Tap Input resolution. Select the input resolution that matches your output requirements. 600 dpi Select when printing at 600 dpi. 300 dpi Select when printing at 300 dpi. Specify print job Select to match the input resolution of the printer with the scanning resolution when scanning the original in JPEG format.
  • Page 596 Setting scale percentage 1. Tap Paper settings. 2. Tap Enlarge/Reduce. 3. Tap Scaling. 4. Tap A on the displayed screen.
  • Page 597 5. Enter the scale percentage, and then tap OK. For commonly used magnification conversions, refer to Reference for Magnification. 6. Select OK on the displayed screen. Note • Change the image quality in Print quality settings if necessary. • You can specify the orientation of the image from Rotate. Reference for Magnification •...
  • Page 598 100% 141% 100% Output size 200% 141% 283% 200% 400% 283% • ANSI format • Original size Letter Legal Ledger 8.5" x 11" 8.5" x 14" 11" x 17" 200% 157% 129% Output size 258% 242% 200% 400% 314% 258% •...

  • Page 599: Printing With Fluorescent Ink

    Printing with Fluorescent Ink Create items such as posters in bright and vivid color tones using fluorescent ink. Using Vivid Color Tones There are two ways to make your item vivid. Printing the Entire Item Vividly (Vivid mode) Make all warm colors bright and vivid. This is recommended when a photo or illustration contains multiple warm colors such as pink and orange.
  • Page 600 Creating Vivid Items In Windows, you can use PosterArtist, an application for creating professional-looking posters even without professional knowledge or technique; simply select a design from a variety of templates and then insert and edit text, photos, clipart, and other materials. Use PosterArtist to quickly create a bright and vivid item by selecting a template and specifying colors for text and shapes.

  • Page 601: Printer Driver

    Printer Driver Windows Printer Driver macOS Printer Driver...

  • Page 602: Windows Printer Driver

    Windows Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver...

  • Page 603: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver Changing the Print Options Canon imagePROGRAF Preview How to Open the Printer Driver Setup Window Updating Media Information in Printer Driver Setting Accounting Information Set a PIN Code for Print Jobs...

  • Page 604: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 605: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.

  • Page 606: Canon Imageprograf Preview

    Canon imagePROGRAF Preview The Canon imagePROGRAF Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.

  • Page 607: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.

  • Page 608: Updating Media Information In Printer Driver

    Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information.

  • Page 609: Setting Accounting Information

    Setting Accounting Information By setting accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID. The procedure for setting accounting information is described below. Setting Accounting Information 1.
  • Page 610 Fix Accounting 1. Display the Devices and Printers window Select the Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers. The Devices and Printers window is displayed. 2. Display setup window Right-click the "Your model name" icon, and select Printer properties. The printer's properties window appears.
  • Page 611 Account ID/Department/Project number Enter the account ID, department, and project number that you want to set. Enter the ID by using up to 20 alphanumeric characters (0 to 9, a to z, and A to Z). If you've added checkmarks to Use a fixed Account ID., Use a fixed Department name., or Use a fixed Project number., you'll be able to configure each setting.

  • Page 612: Set A Pin Code For Print Jobs

    Set a PIN Code for Print Jobs If you set a PIN code to your print jobs, the print jobs remain in standby status until the PIN code is entered on the printer operation panel. As the material is printed immediately after entering the PIN code, issues such as retrieving the wrong documents and allowing others to peek at your documents can be prevented.

  • Page 613: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Open the printer driver setup window 2.

  • Page 614: Canon Ij Status Monitor

    • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur If an error occurs (e.g., if the printer runs out of paper or if the ink is low), the Canon IJ Status Monitor displays an error information dialog box.
  • Page 615 In such cases, take the appropriate action as described.

  • Page 616: Checking The Ink Status From Your Computer

    The Canon IJ Status Monitor opens. 3. Display Estimated ink levels Ink status is displayed as an illustration. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.

  • Page 617: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Before installing, log on to Windows as user with administrator rights. •...
  • Page 618 Layout feature in the Layout tab. • In the cases described below, you will not be able to use the Free Layout and the Edit Using PosterArtist features of Page Layout in the Layout tab as well as the Canon imagePROGRAF Preview feature.
  • Page 619 • If you combine specific Print Quality with large paper sizes, you may not be able to correctly print stamps and borders. • In the Canon imagePROGRAF Preview, characters and fine lines visualized in the View screen may look differ from printed results. In such cases, try choosing the Layout tab, opening the Special Settings dialog and turning on Preview Switching.

  • Page 620: Printer Driver Description

    Printer Driver Description Main Tab Description Page Setup Tab Description Layout Tab Description Favorites Tab Description Utility Tab Description Device Settings Tab Description Canon IJ Status Monitor Description...

  • Page 621: Main Tab Description

    Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 622 Poster Select this when printing posters. Poster (Fluorescent) Select this when you want to make the entire poster more vibrant. Poster (Fluorescent Spot Color) Select this when you want to specify areas of the poster to make more vibrant. Photo (Color) Select this when printing color illustrations or photos.
  • Page 623 To make thin lines thicker and easier to see when printing, add a checkmark. Preview before printing You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing the print. Check this check box to display a preview before printing.
  • Page 624 Defaults Restores all the settings you have changed to their default values. Clicking this button restores all the settings on the current screen to their default values (factory settings). Paper Detailed Settings dialog box Drying Time Wait time can be set to allow ink to dry. Between Pages settings are only enabled for roll paper. Between Pages The wait time until outputting paper can be set after printing one page.
  • Page 625 Cut Speed Select auto-cut speed. This can be adjusted when paper cannot be cut precisely with auto-cut. Printer Default Settings in printer unit operation panel are applied. Fast Select when cut is not smooth with Standard settings. Standard Select when there are no particular problems with auto-cut. Slow If this is selected for paper with adhesive, the cutter will not stick to the adhesive easily and it will slow deterioration of the cutter's capabilities.
  • Page 626 Color Settings dialog box Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, and Contrast options. Preview Shows the effect of color adjustment. The color and brightness change when each item is adjusted. View Color Pattern Displays a pattern for checking color changes produced by color adjustment.
  • Page 627 Color Correction Allows you to select Driver Matching, ICC Profile Matching, ICM, or Off to match the purpose of the print operation. Driver Matching Print with the optimal color using the driver's original color profile. Normally, you should choose this mode. ICC Profile Matching Carry out color matching using the ICC profile.
  • Page 628 Important • Depending on the media type, you may obtain the same print results even when you change the Rendering Intent setting. • If Driver Matching is selected for Color Correction, then Relative Colorimetric and Absolute Colorimetric are not displayed. Accounting dialog box Click Accounting...

  • Page 629: Page Setup Tab Description

    Page Setup Tab Description The Page Setup tab allows you to set borderless printing for a document and specify the scaling. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings.
  • Page 630 Fit Paper Size Enlarge or reduce the document to match the size of the paper to be printed, and then print the document. Scale to fit Roll Paper Width You can enlarge or reduce the document to match the roll paper width and then print the document.
  • Page 631 Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Roll Paper (Auto) Depending on the paper settings on the printer driver and the paper information registered to the printer, the printer automatically determines which roll paper to use and then feeds that paper.
  • Page 632 Borderless Setting dialog box Adjust how much of the document extends off the paper during borderless printing, and configure the three-sided borderless setting. Amount of Extension Adjusts how much of the document extends off the paper during borderless printing. Moving the slider to the right increases the amount of extension and allows you to perform borderless printing with no problems.
  • Page 633 Output Method Print After the printing ends, the print job is not saved to the printer's hard disk drive. Set PIN for printing Set a PIN code for print jobs to prevent issues such as retrieving the wrong documents and allowing others to peek at your documents.
  • Page 634 Page Size You can specify the Width and Height settings of the paper. Borderless Printing Size When you select this check box, you can select a size from the paper sizes that support Borderless Printing. Fix the Ratio of the Width to Height When you select this check box, you can change the size while keeping the Width and Height ratio.

  • Page 635: Layout Tab Description

    You can freely position and print any document created with an application software. You must install imagePROGRAF Printer Driver Extra Kit to use this function. Go to the Canon website, download imagePROGRAF Printer Driver Extra Kit, and then install it.
  • Page 636 Edit Using PosterArtist Word processing and spreadsheet software documents and web browser screens, etc. can be edited a print from PosterArtist. You must install PosterArtist to use this function. Go to the Canon website, download PosterArtist, and then install it. Stamp The Stamp function prints a specific character string over the document pages.
  • Page 637 Pages to Print dialog box When printing a poster that has been divided into several pages, you can specify which pages to print and just print those pages. Simply clear the check boxes of the pages you do not want to print. In the setting view, the pages that were unchecked are hidden, and only the pages to be printed are displayed.
  • Page 638 Preview Icon Shows the settings made on the Page Layout Printing dialog box. You can check what the print result will look like before you actually print the data. Page Order Specifies the document orientation to be printed on a sheet of paper. Page Border Prints a page border line around each document page.
  • Page 639 Position Specifies the stamp position on the page. You can specify values in X and Y to set the coordinates, or you can drag the horizontal and vertical slide bars to the left/right or up/down to change the coordinates. Move to Center Moves the stamp to the center of the paper.
  • Page 640 Special Settings dialog box The Special Settings dialog box allows you to change the print processing method if you do not get the print results you want. Settings Summary This is a list of items that you can set in the Special Settings dialog box. When you click an item that you want to set, the setting contents are displayed outside the box.

  • Page 641: Favorites Tab Description

    Favorites Tab Description The Favorites tab allows you to register frequently used print settings as favorites. Favorites A list of the registered favorite settings appears. The Default Settings are registered in the initial settings. Settings Details The settings of the favorite that you selected from Favorites appear. Comment The comment registered to the favorite appears.
  • Page 642 Export... You can save the settings of a favorite to a file (.cfg). Edit dialog box You can change the name and icon of the favorite that you selected from the Favorites list. Name Changes name to be displayed in Favorites list. Icon Changes icon to be displayed in Favorites list.

  • Page 643: Utility Tab Description

    Utility Tab Description The Utility tab allows you to perform printer maintenance or check the settings of the printer. Print Nozzle Check Pattern Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
  • Page 644 Important • System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system cleaning only when necessary. Paper Feed Amount Adjustment This function adjusts the paper feed amount if the print result is faint or contains streaks. View Status This function copies printer information and setting values to the clipboard.

  • Page 645: Device Settings Tab Description

    Device Settings Tab Description Many of the tabs in the Properties windows of the printer are controlled by Windows. However, the Device Settings tab is for specifying printer configuration-related settings and is part of the printer driver. The Device Settings tab allows you to specify settings related to the printer unit. Automatically switch paper sources (paper size priority) Prints after automatically switching between roll paper 1 and roll paper 2 depending on the size of the paper to be printed.
  • Page 646 Update Media Information Opens the Update Media Information dialog box. Gets the latest media information from the printer and updates the media information in the printer driver. Accounting Accounting dialog Opens the box. By setting Accounting information, you add IDs to print jobs, and use the printer and cost management tool to tabulate print history information for any ID.
  • Page 647 Device Type The maximum supported roll paper width will be set to the initial value. Roll Unit If the lower roll unit is equipped, it is set to Yes. Note • If a roll unit set as a wrapping device is equipped, it is set to No. Hard disk If a hard disc is equipped, it will be set to Yes.

  • Page 648: Canon Ij Status Monitor Description

    Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
  • Page 649 (the disclosure triangle) to check the remaining amount of paper. Purchase information is displayed in Purchase Paper..Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
  • Page 650 This window allows you to download the root certificate, register it to the browser, and disable warning displays. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.

  • Page 651: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver...

  • Page 652: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Utility tab. You can access our website and download the latest printer driver for your model.

  • Page 653: Deleting The Unnecessary Printer Driver

    Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller Select the Control Panel ->...

  • Page 654: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn on the printer. Checking the Personal Computer Settings •...

  • Page 655: Installing The Printer Driver

    Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn on the printer 2. Start the installer Double-click the icon of the downloaded file.

  • Page 656: Application Software

    Application Software Professional Print & Layout Guide Direct Print Plus Guide Easy-PhotoPrint Editor Guide Preview Guide (Windows) Preview Guide (macOS) Free Layout plus Guide (Windows) Free Layout Guide (macOS) Quick Utility Toolbox Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide Device Management Console Guide Accounting Manager Guide PosterArtist Guide...

  • Page 657: Managing Print Jobs

    Managing Print Jobs Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes...

  • Page 658: Basic Print Job Operations

    Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs in Personal Job Boxes Priority Printing Printing Pending Jobs Printing Security Print Jobs Deleting Print Jobs Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs...

  • Page 659: Using Printer Hard Disk

    Using Printer Hard Disk The printer can save print jobs on the built-in hard disk. Saving print jobs offers the following benefits. • Save the time spent using a computer • When you send a print job to the printer, you can save it on the printer after printing or simply save it on the printer without printing it yet.
  • Page 660 Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number of jobs available as queued jobs is up to 64. When the maximum number of job queues are saved, the print job sent from the computer is in a state of waiting for processing.

  • Page 661: Saving Print Jobs In Personal Job Boxes

    Saving Print Jobs in Personal Job Boxes To save print jobs in personal job boxes, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Select Page Setup tab. 3.
  • Page 662 5. In Name of data to be saved, specify how to name saved print jobs. To use the file name, select Use file name. Otherwise select Enter name and enter a name in Name. 6. Select a personal job box in Job Box.
  • Page 663 Note • Select Acquire Job Box Name to display personal job box names in the Job Box list, as acquired from the printer. 7. Select OK. Configuring Printer Driver (macOS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Dialog 2.
  • Page 664 3. Select Save in Job Box in Output Method.

  • Page 666: Priority Printing

    Priority Printing You can change the print order (Priority printing) by specifying the print job that is being received. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Note • For the operation of the print job with the icon (pending print job), see Printing Pending Jobs.
  • Page 667 Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Prioritize.

  • Page 668: Printing Pending Jobs

    Printing Pending Jobs If the type or size of paper loaded does not match the settings in the print job received when you have set Detect paper setting mismatch to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue.
  • Page 669 Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Print job. 4. In the list, select print job with icon on the left. 5. Select Release.

  • Page 670: Printing Security Print Jobs

    Printing Security Print Jobs A security print job is a print job that requires you to enter the PIN code set in the printer driver when printing. The print job specified for the security print job has a lock icon to the left of the job name in the list such as List of print jobs.
  • Page 671 6. Tap OK. PIN authentication successful. is displayed and printing starts. Note • The security print job is deleted after printing. •...

  • Page 672: Deleting Print Jobs

    Deleting Print Jobs You can delete a print job as needed. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2.
  • Page 673 2. Select Job management. 3. Select Print job. 4. In the list, select the target job. 5. Select Delete. 6. Confirm displayed message and tap Yes.

  • Page 674: Printing Saved Jobs

    Printing Saved Jobs Print saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2.
  • Page 675 8. Tap Start. Using Remote UI 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note • Enter the password if it is enabled. 5.

  • Page 676: Deleting Saved Jobs

    Deleting Saved Jobs Delete saved print jobs stored on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Job management on HOME screen. Home Screen Menu Composition 2.
  • Page 677 5. In the list, select the target job. 6. Select Edit. 7. Select Delete. 8. Select Yes.

  • Page 678: Moving Saved Jobs

    Moving Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be moved from the current job box to another job box as follows. However, jobs saved in personal job boxes cannot be moved to common job box. Important •...

  • Page 679: Advanced Print Job Operations

    Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Job Box Setting Passwords for Personal Job Boxes Naming Personal Job Boxes Printing List of Saved Jobs Renaming Saved Jobs Printer Hard Disk Operations Checking Free Hard Disk Space...

  • Page 680: Saving Print Jobs Sent From Sources Other Than Printer Driver

    Saving Print Jobs Sent from Sources Other than Printer Driver To save print jobs sent from software or systems other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel.
  • Page 681 1. Tap Printer settings on HOME screen. Home Screen Menu Composition 2. Tap Hard disk settings. If you specify the administrator password, enter the password. 3. Tap Save first and print. 4. Tap ON.

  • Page 682: Printing Without Saving Jobs In Common Job Box

    Printing without Saving Jobs in Common Job Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in common job box. Using Printer Hard Disk When Common job box settings is set to Print (auto delete) in the operation panel menu, print jobs for which you have selected Print in Output Method in the printer driver are deleted from common job box after printing.

  • Page 683: Setting Passwords For Personal Job Boxes

    Setting Passwords for Personal Job Boxes For greater security, you can specify a password for personal job boxes. After setting the password, it is necessary to enter the password when performing the following operations. • Change personal job box settings •...

  • Page 684: Naming Personal Job Boxes

    Naming Personal Job Boxes For easier identification, you can assign names to personal job boxes. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, select the target job box. Note •...

  • Page 685: Printing List Of Saved Jobs

    Printing List of Saved Jobs The list of print jobs stored on the printer's hard disk (saved jobs) can be printed by job box as follows. 1. Tap Job management on HOME screen. Home Screen Menu Composition 2. Tap Saved job. 3.

  • Page 686: Renaming Saved Jobs

    Renaming Saved Jobs Print jobs stored on the printer's hard disk (saved jobs) can be renamed as follows. 1. Start up Remote UI. Start up Remote UI 2. Select Job management. 3. Select Saved job. 4. In the list, tap the target job box. Note •...

  • Page 687: Printer Hard Disk Operations

    Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • • Remote UI • • Operation panel • The hard disk operations available through each interface are as follows. Operation Printer driv- Remote UI Operation panel...

  • Page 688: Checking Free Hard Disk Space

    Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Tap Printer information on HOME screen. Home Screen Menu Composition 2.

  • Page 689: Frequently Asked Questions

    Frequently Asked Questions Problems with the Printing Quality Unevenness, Banding, Faint Printing is faint Banding in different colors occurs Colors in printed images are uneven Image edges are blurred or white banding occurs dirt Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty...
  • Page 690 colors are inaccurate Printed colors are inaccurate Documents are printed in monochrome Line Line thickness is not uniform Lines or colors are misaligned Others The length of the printed image in the paper ejection direction is not accurate Images are printed crooked Borders appear in borderless printing General FAQ I want to easily create vertical or horizontal banners...
  • Page 691 Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight...
  • Page 692 Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Basket Lurches When Trim edge first is set, the trimmed paper is drawn into the roll unit Ink Level Detection Media Type Selection does not Match Loaded Media Type Warning Message is Displayed When Performing Color Calibration...

  • Page 693: I Want To Easily Create Vertical Or Horizontal Banners

    I want to easily create vertical or horizontal banners You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) (Windows) Printing Hanging and Horizontal Banners (Large-Format Printing) (macOS)

  • Page 694: Does This Printer Support Sub-Ink Tank System

    Does this printer support sub-ink tank system This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a sub-ink tank, you can replace the ink tank while printing. Replacing Ink Tanks...

  • Page 695: I Want To Know How To Configure Roll Cutting

    I want to know how to configure roll cutting Cutting methods can be selected in the printer settings and printer driver settings. To automatically cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes.

  • Page 696: I Want To Configure So That The Roll Is Cut Automatically After Waiting For The Ink To Dry

    I want to configure so that the roll is cut automatically after waiting for the ink to dry You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Specifying the Ink Drying Time...

  • Page 697: How Do I Print Without Borders

    How do I print without borders If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Printing without Edges Based on the Scenarios (Windows) Printing without Edges Based on the Scenarios (macOS)

  • Page 698: I Want To Know The Paper Types That Can Be Used In This Printer

    I want to know the paper types that can be used in this printer For information about paper that can be used with this printer, refer to the media information list. Paper Information List...

  • Page 699: The Paper Type That I Want To Print Is Not Displayed On The Touch Screen

    The paper type that I want to print is not displayed on the Touch Screen If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information...

  • Page 700: Can I Perform Duplex Printing

    Can I perform duplex printing This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Free Layout plus, which prints two pages on one side, folds the sheet back from the center, and hangs it. Laying Out Documents Freely Using Free Layout plus...

  • Page 701: I Want To Perform Enlargement Printing

    I want to perform enlargement printing Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (macOS)

  • Page 702: Network Settings And Common Problems

    Network Settings and Common Problems Here are frequently asked questions on network. Cannot Find Printer Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint Cannot Print or Connect...

  • Page 703: Problems Regarding Paper

    Problems Regarding Paper Remove Jammed Roll Paper Remove a Jammed Sheet Roll paper cannot be inserted into the Paper Feed Slot Paper is not fed automatically Roll Paper Is not Switched Automatically Roll Paper Is not Fed Automatically Paper Source Does Not Switch When Roll Paper Is Used Up Roll Paper Remains/Lacks under Quantity Management Cannot load sheets Paper is not cut straight...

  • Page 704: Remove Jammed Roll Paper

    Remove Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. Note • If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1.
  • Page 705 Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may • cause malfunction. 4. Lift up the release lever.
  • Page 706 5. Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion.
  • Page 707 Caution • Be careful not to injure yourself or scratch the printer when cutting. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important • Always move the Carriage to the right side. If the Carriage is on the left, an error message may appear on the touch screen when you turn on the printer.
  • Page 708 7. Hold the leading edge of the roll paper in the middle and pull it gently and evenly until it reaches the output guide (A) position. At this time, align the right edge of the roll paper parallel to the paper alignment line (B). When the paper is parallel to the line, lower the release lever.
  • Page 709 9. Turn on the power to the printer. Turning the Printer On and Off The roll is advanced and the printer is ready to print. Note • To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the •...

  • Page 710: Remove A Jammed Sheet

    Remove a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage to the left or right side, away from the jammed paper.
  • Page 711 4. Lift up the release lever.
  • Page 712 5. Hold the paper and pull it out toward the front. After removing the paper, inspect the interior to ensure paper fragments or other objects do not remain. 6. If the Carriage is on the left, move the Carriage to the right until it stops. Important •...
  • Page 713 8. Turn on the power to the printer. Turning the Printer On and Off...

  • Page 714: Roll Paper Cannot Be Inserted Into The Paper Feed Slot

    Roll paper cannot be inserted into the Paper Feed Slot Is the roll paper curled? Check 1 Straighten out curls and reload the roll. Is paper jammed in the feed slot? Check 2 Remove the jammed paper. Remove Jammed Roll Paper Remove a Jammed Sheet Note •...

  • Page 715: Paper Is Not Fed Automatically

    Paper is not fed automatically This paper cannot be fed automatically. Check 1 Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Note •...

  • Page 716: Roll Paper Is Not Switched Automatically

    Roll Paper Is not Switched Automatically When using certain paper types and widths under certain temperature and humidity conditions, roll paper auto switching may not be possible. Set Paper retention settings to Release in the touch screen menu and feed the paper manually. Menu Structure Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option)

  • Page 717: Roll Paper Is Not Fed Automatically

    Roll Paper Is not Fed Automatically Check the paper settings. Check 1 Select Enable for Roll paper auto feed on Paper-related settings. Paper-related settings Check the setting for Paper retention settings. Check 2 Select While feeding for Paper retention settings on Paper-related settings. Paper-related settings Make sure automatic paper feed can be used for the roll you are using.

  • Page 718: Paper Source Does Not Switch When Roll Paper Is Used Up

    Paper Source Does Not Switch When Roll Paper Is Used Up Check the paper settings. Check Check the following setting items on Paper-related settings and perform settings. • Select Enable for Switch roll paper when low. • Select Barcodes or Auto estimate for Manage remaining roll amount. •...

  • Page 719: Roll Paper Remains/Lacks Under Quantity Management

    Roll Paper Remains/Lacks under Quantity Management Is the remaining amount of loaded roll paper set correctly? Check 1 If all the following three conditions are met, you can specify the remaining amount of the loaded roll paper manually when you load it. •...

  • Page 720: Cannot Load Sheets

    Cannot load sheets Check that the correct paper source has been selected Check Tap Paper Settings Display area in the touch screen menu, and then select the paper source. Select Load paper and load the paper. Loading Sheets in the Printer...

  • Page 721: Paper Is Not Cut Straight

    Paper is not cut straight Is the edge of the paper cutting position creased? Check 1 Straighten out any curling by the edges of the paper. Is the edge of the paper cutting position lifting up when cutting? Check 2 Reload the paper correctly.
  • Page 722 Replace the cutter blade. Replacing the Cutter Blade Are you printing on Large-Format? Check 9 Change the position of the basket. Printing on Large-Format or Easily Damaged Paper (Position 3)

  • Page 723: Paper Is Not Cut

    Paper is not cut Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Check 1 Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Quality & Media (macOS) Is Cutting mode in the touch screen menu set to Eject cut or User cut? Check 2 If Cutting mode is set to Eject cut, select Feed/cut in the touch screen menu and cut the paper.

  • Page 724: Cutter Blade Does Not Work While Cutting Is In Progress

    Cutter Blade Does Not Work While Cutting Is in Progress Does a message appear on the touch screen? Check 1 If the cutter blade failed to cut the paper, it stops moving and a message appears on the touch screen. Remove the paper and try printing again.

  • Page 725: The Size Of Clear Film Cannot Be Detected

    The size of clear film cannot be detected Is the platen dirty with ink? Check Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover...

  • Page 726: Margins Are Wide

    Margins are wide Is auto cut being used on printed material with a wide margin on the trailing Check 1 edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. The specified length varies depending on the media type and the usage environment (humidity).

  • Page 727: When Printing On Roll Paper, The Printed Surface Becomes Scratched

    When printing on roll paper, the printed surface becomes scratched Depending on the paper, the printed surface may become scratched when the Check 1 paper is fed. In this case, you must set Paper retention settings to Release on the touch screen, and then manually feed the paper.

  • Page 728: Printing Does Not Start

    Printing Does Not Start Printer Suddenly Stopped Working for Some Reason The Data lamp on the Operation Panel does not light up The printer does not respond even if print jobs are sent "Preparing the ink system." is displayed "Agitating the ink" is displayed Message Is Displayed and Borderless Printing Fails...

  • Page 729: Printer Suddenly Stopped Working For Some Reason

    Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wi-Fi Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
  • Page 730 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. •...
  • Page 731 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
  • Page 732 LAN settings • Print the network settings. • Printing Network Settings Have you entered the proper password specified for the Wireless Direct? Check 5 To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer.
  • Page 733 Cannot Print through Network Make sure the computer is connected to the wireless router. Check 1 For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. If the printer driver is not installed, install it. (Windows) Check 2 Install the printer driver using the Setup CD-ROM or install it from here.

  • Page 734: The Data Lamp On The Operation Panel Does Not Light Up

    The Data lamp on the Operation Panel does not light up Does the printer have power? Check 1 Check that the power cord is firmly plugged all the way in. Turn on the power to the printer. Was the correct printer selected? Check 2 In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again.

  • Page 735: The Printer Does Not Respond Even If Print Jobs Are Sent

    The printer does not respond even if print jobs are sent Is Pause printing set to Enable? Check 1 Set Pause printing on the touch screen menu to Disable. Pausing Printing Is USB or LAN connection disabled? Check 2 • For USB connection: •...

  • Page 736: Preparing The Ink System." Is Displayed

    "Preparing the ink system." is displayed The Print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. •...

  • Page 737: Agitating The Ink" Is Displayed

    "Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 to 20 minutes).

  • Page 738: Message Is Displayed And Borderless Printing Fails

    Message Is Displayed and Borderless Printing Fails For information on possible solutions, refer to the link for each messages. 4114 4116 4121...
  • Page 739 4913...

  • Page 740: The Printer Stops During A Print Job

    The Printer Stops During a Print Job Printing stops and an error message is displayed The printer ejects blank, unprinted paper...

  • Page 741: Printing Stops And An Error Message Is Displayed

    Printing stops and an error message is displayed If the action indicated in the error message does not solve the problem, the roll paper may be stuck and not able to be advanced. Is the loaded roll paper touching printer parts, etc.? Check 1 If the loaded roll paper is touching printer parts, load the roll paper again.

  • Page 742: The Printer Ejects Blank, Unprinted Paper

    Checking for Nozzle Clogging Is the correct printer driver selected? Check 3 Print again using the correct printer driver for your printer. If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance.

  • Page 743: Problems With The Printing Quality

    Problems with the Printing Quality Printing is faint Paper rubs against the Print Head The edges of the paper are dirty The surface of the paper is dirty The back side of the paper is dirty Immediately after borderless printing, the trailing edge margin is soiled during regular printing Printed colors are inaccurate Banding in different colors occurs...

  • Page 744: Printing Is Faint

    Printing is faint Is the reverse side of the paper being used for printing? Check 1 Print on the printing surface. Is the Print head nozzle blocked? Check 2 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note •...
  • Page 745 Remove a Jammed Sheet Was the paper cut before the ink dried? Check 5 Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Is the printer driver Print Quality set to a low quality setting? Check 6 Follow the steps below to set Print Quality to higher quality settings, and then print.

  • Page 746: Paper Rubs Against The Print Head

    Paper rubs against the Print Head Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 747 Is the paper loaded properly? Check 3 If not loaded properly, paper can buckle and rub against the Print head. Reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Is the Print head height set too low? Check 4 Set Head height in the touch screen menu to the value higher than the current one.

  • Page 748: The Edges Of The Paper Are Dirty

    The edges of the paper are dirty Was printing borderless or on small paper? Check 1 The platen may become dirtied by borderless printing or on small paper sizes. Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Extension for borderless printing set to a large value? Check 2 The platen may become dirtied by setting a large amount of extension.
  • Page 749 • Click Get Information to reflect the paper information set in the printer to the printer driver. • Printing with Easy Setup When loading paper in the printer, is the media loaded the same as the media Check 4 type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer.
  • Page 750 Cleaning the Printer Exterior...

  • Page 751: The Surface Of The Paper Is Dirty

    The surface of the paper is dirty Is the paper retainer clean? Check 1 Clean the paper retainer. Cleaning Inside the Top Cover If using plain paper, is the media type set to Plain papers? Check 2 Set the media type to PlainP(Quick-dry) or PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Does this paper take longer to dry? Check 3...
  • Page 752 Move the printer to a different environment, or let the paper dry before rolling it.

  • Page 753: The Back Side Of The Paper Is Dirty

    The back side of the paper is dirty Was the previous print job borderless, or printed on small paper? Check 1 Open the top cover and clean the platen. Cleaning Inside the Top Cover Is Detect paper width in the touch screen menu set to Disable? Check 2 Printing with Detect paper width set to Disable may cause the platen to be dirtied.
  • Page 754 Set the media type to PlainP(Quick-dry) or PlainP(Instant-dry) for improved quick-drying. Changing the Type of Paper Does this paper take longer to dry? Check 6 Increase the length of the Pause between pages and Pause between scans settings from the touch screen menu.

  • Page 755: Immediately After Borderless Printing, The Trailing Edge Margin Is Soiled During Regular Printing

    Immediately after borderless printing, the trailing edge margin is soiled during regular printing In some situations, borderless printing with automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps below to change Between Pages in Drying Time to between 30 seconds and 3 minutes and perform borderless printing.

  • Page 756: Printed Colors Are Inaccurate

    Printed colors are inaccurate Is the Print head nozzle blocked? Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Has color been adjusted in the printer driver? Check 2 Follow the steps below to adjust color settings.
  • Page 757 • Adjust the settings of the color management software, referring to the software documentation as needed. • Has the Print head been replaced? Check 5 Differences between one Print head and another may result in a change in color after replacing the Print head. Execute color calibration.

  • Page 758: Banding In Different Colors Occurs

    Banding in different colors occurs Make sure that the Print head nozzle is not blocked Check 1 Print a test pattern to check the nozzles and see if they are clogged. Checking for Nozzle Clogging Note • To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen •...
  • Page 759 Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media • type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. •...
  • Page 760 If the printer is on standby or if you leave paper as it is for approximately over 30 minutes, paper may be curled or wrinkled. Set Sleep timer on Energy saving settings to a value shorter than 30 minutes, so that you can prevent paper from being curled or wrinkled.

  • Page 761: Colors In Printed Images Are Uneven

    Colors in printed images are uneven Does the paper loaded on the printer match the media type selected in the Check 1 printer driver? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 762 Is the Print head position adjusted correctly? Check 3 Adjust the Print head position. Automatic Adjustment to Straighten Lines and Colors Is the feed amount adjusted correctly? Check 4 Adjust feed amount. Adjusting Feed Amount Colors in printed images may be uneven if the Print Quality setting is too low Check 5 If using Windows, select Advanced Settings from the Main tab of the printer driver, and then select a higher Print Quality setting.
  • Page 763 Adjusting Vacuum Strength Color may be uneven if printing materials were stacked while drying Check 9 To avoid uneven colors, we recommend drying each sheet separately. Is Ink drying target area for Pause between scans in the touch screen Check 10 menu set to Leading edge? If the Ink drying target area for Pause between scans is set to Leading edge, color may be uneven approximately 4.3 to 6.3 inches (110 to 160 mm) from the front edge of the paper.

  • Page 764: Image Edges Are Blurred Or White Banding Occurs

    Image edges are blurred or white banding occurs Paper may be gripped too strongly over the platen. Check 1 Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check if the Print head is in the right position. Check 2 For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, etc., set the Print head to the optimal height and then adjust the position of the Print head.
  • Page 765 Note • When Auto (Use Printer Settings) is selected for the media type, printing is performed with the media • type loaded in the printer. • Click Get Information to reflect the paper information set in the printer to the printer driver. •...

  • Page 766: The Length Of The Printed Image In The Paper Ejection Direction Is Not Accurate

    The length of the printed image in the paper ejection direction is not accurate Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 767 Perform print quality adjustment to automatically adjust the feed amount. Check 3 Perform Adjust print quality from Paper feed adjustment and Print alignment pattern to automatically adjust the feed amount. Automatic Banding Adjustment Is Set priority for Paper feed adjustment in the touch screen menu set to Check 4 Prioritize print quality? Set Set priority for Paper feed adjustment to Prioritize length accuracy, and then carry out Adjust feed...

  • Page 768: Images Are Printed Crooked

    Images are printed crooked Has the roll paper been loaded at an angle? Check 1 If there is a gap between the roll paper and roll holder, reload the roll on the roll holder. Loading Rolls on the Roll Holder Paper may have been fed at an angle.

  • Page 769: Documents Are Printed In Monochrome

    Documents are printed in monochrome Is Color Mode set to Monochrome, or Print Target set to Monochrome Check 1 (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Is Black and White Photo Print selected in a macOS printer driver? Check 2 Deselect Black and White Photo Print in the printer driver Quality &...

  • Page 770: Line Thickness Is Not Uniform

    Line thickness is not uniform Is the media type specified in the printer driver the same as the media type Check 1 loaded in the printer? When printing with the media type specified in the printer driver, load the specified media type in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer...
  • Page 771 Loading Sheets in the Printer Adjust the position of the Print head Check 3 If the printed result does not look uniform, such as when the lines are misaligned, adjust the position of Print Head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Head height to a value lower than the current setting and then adjust the position of the Print head.

  • Page 772: Lines Or Colors Are Misaligned

    Lines or colors are misaligned Adjust the position of the Print head Check 1 If borders are misaligned or the print results are not uniform, adjust the position of the Print head. Automatic Adjustment to Straighten Lines and Colors Manual Adjustment to Straighten Lines and Colors For photo paper and proof paper, it may be improved by setting Head height to a value lower than the current setting and then adjust the position of the Print head.
  • Page 773 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Is the Roll Paper loaded at an angle? Check 4 If there is a gap between the roll paper and the roll holder, reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Paper may have been fed at an angle.

  • Page 774: Borders Appear In Borderless Printing

    Borders appear in borderless printing If white bandings or borders appear on the edges of borderless printing, check the following items. Is the position of the Print head adjusted? Check 1 Adjusting the position of the Print head will improve the printing accuracy. Adjusting the Print Head If printing full-scale borderless, is the selected paper wider than the source Check 2...

  • Page 775: Cannot Print Over Network

    Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks...

  • Page 776: Cannot Connect Printer To Network

    Cannot Connect Printer to Network Is the Ethernet cable connected correctly to the printer's wired LAN connector? Check 1 Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Make sure the Link indicator is lit.

  • Page 777: Cannot Print Over Tcp/Ip Network

    Cannot Print over TCP/IP Network Is the printer's IP address configured correctly? Check 1 Make sure the printer's IP address is configured correctly. Note • For Windows, you can configure the printer's IP address using IJ Network Device Setup Utility. •...

  • Page 778: Cannot Print Over Bonjour Networks

    Cannot Print over Bonjour networks Is the computer you are trying to print from configured correctly? Check 1 Make sure the computer is configured correctly. Are the computer and printer on the same network? Check 2 Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network.

  • Page 779: Cannot Find Printer On Network

    Cannot Find Printer on Network Cannot Find Printer During Setup Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Cannot Print Using AirPrint...

  • Page 780: Cannot Find Printer During Setup

    Cannot Find Printer During Setup If you cannot find the printer on network during setup, check the following. When you complete all the checking, try to set up from the beginning. Items to check for Wi-Fi Check the basic items for Wi-Fi Step 1 1.
  • Page 781 For more on checking the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact the manufacturer. Important • Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for •...
  • Page 782 Items to check for wired LAN Check the basic items for wired LAN Step 1 1. Check the power and LAN Cable When the printer cannot be found on the setup screen, using wired LAN connection setup, make sure that all the network devices are connected with the router and the hub via LAN cables and that all the devices are turned on.
  • Page 783 Solve the Problem, Using IJ Network Device Setup Utility Step 2 Diagnose and repair the network connections using IJ Network Device Setup Utility. Download IJ Network Device Setup Utility from the below page, and install it on your computer. Checking Printer Connection Status Using IJ Network Device Setup Utility If you can connect to the network, try to set up from the beginning.

  • Page 784: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen

    Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check 1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back side of the printer.
  • Page 785 3. Turn on printer. If you cannot resolve problem, follow procedure below to reinstall printer driver. Check 3 1. Exit setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Click here and perform setup. Note •...

  • Page 786: Searching Printer By Ip Address Or Host Name During Setup

    Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Select Printer screen, search for the printer by an IP address or host name. Click Search By IP Address on the screen which appears by clicking Printer Not Found. The screen to select searching criteria appears.
  • Page 787 C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
  • Page 788 • If a firewall message appears: • If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again.

  • Page 789: Cannot Find Printer While Using Wi-Fi

    Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the network status on the touch screen.
  • Page 790 To check the SSID set for the printer, print out the network setting information or use the operation panel to display it. • Display on the touch screen. • LAN settings • Print the network settings. • Printing Network Settings Note •...
  • Page 791 Make sure security software's firewall is off. Check 9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.

  • Page 792: Cannot Find Printer While Using Wired Lan

    Cannot Find Printer while Using Wired LAN Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Make sure LAN cable is connected properly.

  • Page 793: Cannot Print Using Airprint

    Cannot Print Using AirPrint Make sure printer is turned on. Check 1 If the printer is turned on, turn it off and back on, and then check whether the issue is resolved. Make sure printer is registered to your computer. Check 2 Make sure printer is connected by LAN to same network subnet as AirPrint Check 3...

  • Page 794: Installation Problems

    Installation Problems Removing Printer Software Taking Time to Setup Process (Windows) Failed to Printer Driver Installation (Windows)

  • Page 795: Removing Printer Software

    • Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (macOS) Removing the IJ Network Device Setup Utility (Windows) Follow the steps below to remove the IJ Network Device Setup Utility. • Windows 10 •...
  • Page 796 Follow the steps below to remove the IJ Network Device Setup Utility. 1. Select Applications from Go menu of Finder, double-click Canon Utilities > IJ Network Device Setup Utility, and then drag Canon IJ Network Device Setup Utility icon into Trash.

  • Page 797: Taking Time To Setup Process (Windows)

    Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.

  • Page 798: Failed To Printer Driver Installation (Windows)

    CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the printer driver with the Setup CD-ROM, install it from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
  • Page 799 Deleting the Unnecessary Printer Driver Reinstall the printer driver with the Setup CD-ROM or install it from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you •...

  • Page 800: Other Problems

    Other Problems Printer does not turn on If the Printer Makes a Strange Sound Messages advising to check the maintenance cartridge are not cleared Printer consumes a lot of ink Printed pages are not collected cleanly in the basket Basket Lurches When Trim edge first is set, the trimmed paper is drawn into the roll unit Ink Level Detection Media Type Selection does not Match Loaded Media Type...

  • Page 801: Printer Does Not Turn On

    Printer does not turn on Is the power cord plugged in? Check 1 Plug the power cord into the outlet, and then turn on the printer. Is the specified voltage being supplied? Check 2 Check the voltage of the outlet and breaker. Specifications...

  • Page 802: If The Printer Makes A Strange Sound

    If the Printer Makes a Strange Sound Has an unusual noise been produced from the vicinity of the roll holder? Check 1 If dust accumulates on the gear (A) at the end of the roll holder, a noise may be produced from that area. When the noise starts, clean the gear with the following procedure.
  • Page 803 Ink is also agitated automatically at the following times. Please note that no other operations can be performed while "Agitating the ink" is on the touch screen. ◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer.

  • Page 804: Messages Advising To Check The Maintenance Cartridge Are Not Cleared

    Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge...

  • Page 805: Printer Consumes A Lot Of Ink

    Printer consumes a lot of ink Are lots of full-color materials being printed? Check 1 In print jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Is System Cleaning being carried out frequently? Check 2 System Cleaning uses a lot of ink.

  • Page 806: Printed Pages Are Not Collected Cleanly In The Basket

    Printed pages are not collected cleanly in the basket Is the roll unit in place? Check 1 The basket may not be able to catch printed paper properly if the roll unit is in place. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations Is the basket in the right position for the media size? Check 2...

  • Page 807: Basket Lurches

    Basket Lurches Make sure a Basket Locking Support is attached to the Basket Arm. The basket may lurch if a force is applied to the one without the Basket Locking Support. To prevent the basket from lurching, attach the Basket Locking Supports to both sides of the Basket Arm. Using the Basket...

  • Page 808: When Trim Edge First Is Set, The Trimmed Paper Is Drawn Into The Roll Unit

    When Trim edge first is set, the trimmed paper is drawn into the roll unit Is the basket in position 1? Check If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the roll unit.

  • Page 809: Ink Level Detection

    Ink level detection will be deactivated if you load ink tanks once emptied. If "The above ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank." appears on the touch screen, follow the steps below.

  • Page 810: Media Type Selection Does Not Match Loaded Media Type

    Media Type Selection does not Match Loaded Media Type Is this paper being used for the first time? Check 1 If this is the first time to use the paper, it may not be selected correctly. In the media type selection, manually select the correct paper type.

  • Page 811: Warning Message Is Displayed When Performing Color Calibration

    Warning Message is Displayed When Performing Color Calibration In the following cases, perform color calibration again or create a color calibration target. • A warning message is displayed when performing color calibration. • • A warning message is displayed when creating a color calibration target. •...

  • Page 812: List Of Support Code For Error

    List of Support Code for Error Support codes appear on the PC when an error occurs. Support codes are error identification numbers that appear alongside error messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed •...
  • Page 813 3419 3420 3421 3422 3423 3424 3448 3451 • 4000 to 4ZZZ • 4107 4111 4112 4114 4116 4117 4119 4120 4121 4122 4801 4803 4804 4805 4806 4900 4901 4903 4905 4909 4910 4911 4913 4920 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 •...
  • Page 814 • A000 to ZZZZ • B20A B510...
  • Page 815 1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print •...
  • Page 816 100A Cause You have attempted to print from Roll 1 (Upper), but no roll is loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading the Upper Roll on the Printer Note •...
  • Page 817 100B Cause Tried to print from Roll 2 (Lower) but no paper roll has been loaded. What to Do Tap Load paper on the touch screen, and then load the paper roll and print. Loading the Lower Roll on the Roll Unit (Option) Note •...
  • Page 818 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 819 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 820 1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel or Stop on the touch screen.
  • Page 821 1018 Cause Roll 1 (Upper) feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. Removing the Upper Roll from the Printer...
  • Page 822 1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll holder on the roll unit. Removing the Lower Roll from the Roll Unit (Option)
  • Page 823 1021 Cause The printer has received a print job longer than the amount of roll paper left. What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
  • Page 824 1022 Cause Received print job that is longer than paper length remaining on Roll 1 (Upper). What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
  • Page 825 1023 Cause Received print job that is longer than paper length remaining on Roll 2 (Lower). What to Do • Continuing to print • To continue printing, tap Print with the loaded paper. on the touch screen. However, the roll paper may run out during the print job and you may not be able to print all of the document.
  • Page 826 1024 Cause Possible causes include the following. • Roll paper is empty in Roll 1 (Upper). • There is remaining roll paper in Roll 1 (Upper), but because it could not be advanced, it could not be detected. What to Do •...
  • Page 827 1025 Cause Roll paper in Roll 2 (Lower) is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit (Option) 2.
  • Page 828 1034 Cause No upper roll is loaded in printer. What to Do • Continuing to print • Load an upper roll in the printer and print. If an upper roll is loaded in the printer, feed the roll paper manually. Loading the Upper Roll on the Printer •...
  • Page 829 1035 Cause No lower roll is loaded in roll unit. What to Do • Continuing to print • Load a lower roll in the roll unit and print. If a lower roll is loaded in the roll unit, feed the roll paper manually. Loading the Lower Roll on the Roll Unit (Option) •...
  • Page 830 • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. • Make sure the roll unit's connection cable is inserted all the way in. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 831 Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 832 Check the model number of the roll unit. Install a roll unit supported by the printer. Roll Unit Note • For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 833 1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 834 1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 835 1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 836 1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 837 1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results.
  • Page 838 1058 Cause Roll paper in Roll 1 (Upper) has almost run out. What to Do Printing will continue. Replace the upper roll in the printer with one that has enough paper for printing as soon as possible. Removing the Upper Roll from the Printer Loading the Upper Roll on the Printer Note •...
  • Page 839 1059 Cause Roll paper in Roll 2 (Lower) has almost run out. What to Do Printing will continue. Replace the lower roll in the roll unit with one that has enough paper for printing as soon as possible. Removing the Lower Roll from the Roll Unit (Option) Loading the Lower Roll on the Roll Unit (Option) Note •...
  • Page 840 1061 Cause The media type specified in the print job is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the displayed media type and size, and tap OK. •...
  • Page 841 1200 Cause Top cover or print head lock lever is open. What to Do Open the top cover and make sure the print head lock lever is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn the power off, wait a moment, and then turn the power back on.
  • Page 842 1201 Cause The ink tank cover is open. What to Do Close the ink tank cover.
  • Page 843 1210 Cause The ink tank cover is open. What to Do Close the ink tank cover.
  • Page 844 1213 Cause Release lever is lifted up. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power.
  • Page 845 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 846 3. If "There is a job which has not been printed yet. Do you want to print this job?" appears on the touch screen, tap Yes. Printing will resume, starting from the page on which the error occurred. If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 847 1306 Cause A print job for rolls was received when a sheet is loaded. What to Do Follow these steps to load and print on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2.
  • Page 848 1317 Cause Paper loaded crooked was detected when the paper was advanced. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If this error appears again even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up against the flange, and then insert the roll holder into...
  • Page 849 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 850 1322 Cause Cannot detect paper size because paper is not in the correct position or because curled paper has been loaded. What to Do Lift up the release lever and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer If "There is a job which has not been printed yet.
  • Page 851 1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper.
  • Page 852 1324 Cause A print job for printing on sheets was sent when a roll is loaded. What to Do Follow the steps below to print again. 1. Tap Remove paper on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
  • Page 853 1325 Cause Received cut paper print data when using roll unit on Media Take-up Unit. What to Do Follow the steps below to print again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again.
  • Page 854 1326 Cause Printer could not feed upper roll. What to Do Fully rewind the upper roll in the printer manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? •...
  • Page 855 1327 Cause Printer could not feed roll paper from roll unit (lower). What to Do Fully rewind the roll paper in the roll unit (lower) manually, check the following, and then tap OK on the touch screen. • Is the edge of the roll paper at a slant or folded? •...
  • Page 856 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Upper Roll on the Printer If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 857 If the paper is wrinkled or curled, straighten it out before loading it. To continue paper feeding, tap OK on the touch screen and feed paper manually. Loading the Lower Roll on the Roll Unit (Option) If the error appears again, the printer may be damaged. Contact a Canon customer service center.
  • Page 858 1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
  • Page 859 1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 860 1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 861 1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 862 140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 863 140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head...
  • Page 864 140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on.
  • Page 865 140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 866 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 867 1477 Cause There is a problem with the print head. What to Do Open the top cover and replace the print head with a new one. Replacing the Print Head...
  • Page 868 1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one.
  • Page 869 1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head...
  • Page 870 1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head...
  • Page 871 1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head...
  • Page 872 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 873 1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one.
  • Page 874 1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head Important •...
  • Page 875 1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank.
  • Page 876 1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen.
  • Page 877 1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen.
  • Page 878 1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note •...
  • Page 879 1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks...
  • Page 880 1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks...
  • Page 881 168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank.
  • Page 882 1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge...
  • Page 883 1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge...
  • Page 884 1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center.
  • Page 885 1730 Cause The ink tank may be an ink tank that ran out of genuine Canon ink or a counterfeit Canon ink tank. What to Do To print, you must replace the ink tank or disable the function for detecting the remaining ink level.
  • Page 886 By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank.
  • Page 887 1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks...
  • Page 888 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
  • Page 889 1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks...
  • Page 890 1757 Cause Cannot fill sub ink tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks...
  • Page 891 1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. For instructions on installing the roll unit, see the Roll Unit Setup Guide provided with the roll unit.
  • Page 892 2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing.
  • Page 893 2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device.
  • Page 894 2130 Cause The roll paper width set in the print job is not the same as the width of the roll paper in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
  • Page 895 2131 Cause The roll paper loaded in the printer is narrower than the roll paper width in the print job. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
  • Page 896 2132 Cause Cannot print internal printer data, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do •...
  • Page 897 3000 Cause The print head has not been calibrated. What to Do Print Head Alignment is recommended. Adjusting the Print Head Note • This message will appear until Print Head Alignment is carried out.
  • Page 898 3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head...
  • Page 899 3101 Cause Common calibration or unique calibration is now recommended. This message appears when the Calibration guide settings is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color calibration, and the specified conditions have been met since the last time common calibration was carried out.
  • Page 900 3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "A part needs to be replaced." appears. Contact your Canon dealer for assistance.
  • Page 901 3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance.
  • Page 902 3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge...
  • Page 903 To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center.
  • Page 904 3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 905 3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 906 3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 907 3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 908 3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 909 3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 910 3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 911 3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job.
  • Page 912 3332 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
  • Page 913 3333 Cause Unsupported JPEG data format. What to Do Check the JPEG data. Printable file formats are as follows. • Files which conforms to JFIF 1.02 • ◦ Processing method: Basic DCT ◦ ◦ Color mode: RGB/GrayScale ◦ ◦ Number of colors: 24bit/8bit ◦...
  • Page 914 3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed.
  • Page 915 3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Acrobat.
  • Page 916 3336 Cause Too many fonts are used in the PDF file, causing a memory shortage. Printing will continue but some incorrect characters will be printed. What to Do Print the PDF file from a computer or convert the PDF file to JPEG and then print it.
  • Page 917 3338 Cause Resolution of JPEG data and printer settings are mismatched. What to Do Check the print results. When the print results have problems, print using a printer driver.
  • Page 918 3341 Cause Print data including the image processing table was sent. What to Do Print data that includes the image processing table cannot be printed. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer.
  • Page 919 3350 Cause Free space on the personal box on the printer hard disk is running low. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs...
  • Page 920 3351 Cause 100 jobs are stored in the personal box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
  • Page 921 3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs...
  • Page 922 3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 923 3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 924 3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
  • Page 925 3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in Remote UI. Setting Mail Server Contact the mail server administrator to configure a secure connection (SSL) to the mail server.
  • Page 926 3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 927 3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 928 3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 929 3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the Remote UI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the mail server.
  • Page 930 3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in Remote UI. Setting Mail Server Contact the mail server administrator for configuring APOP on the mail server.
  • Page 931 3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the Remote UI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to check the server settings and status.
  • Page 932 3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again.
  • Page 933 3448 Cause IP address is conflicting. What to Do Tap OK on the touch screen to dismiss the error. Check the network configuration and change the network configuration to prevent a conflict with other network devices. For details on changing the network configuration, refer to the documentation for your network device.
  • Page 934 3451 Cause Failed to communicate with the monitoring service center. What to Do Check the network connection and perform a communication test. For details on changing the network configuration, refer to the documentation for your network device.
  • Page 935 4107 Cause Possible causes include the following. • Received print job for Roll 1 (Upper) while Roll 2 (Lower) is in use. • Received print job for Roll 2 (Lower) while Roll 1 (Upper) is in use. What to Do Tap OK on the touch screen to dismiss the error.
  • Page 936 4111 Cause The media type specified is incompatible with this device. What to Do Tap Stop on the touch screen to stop printing. Check the media type settings, and then try again.
  • Page 937 4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit use setting is not set to paper feed. What to Do To stop printing, tap OK or Stop on the touch screen. Check the roll unit settings, and then try again. Switching Roll Unit Modes...
  • Page 938 4114 Cause The paper position is not suitable for borderless printing. What to Do Tap OK on the touch screen, then reload the paper. Insert the roll paper firmly until it is against the roll holder flange. Loading Rolls on the Roll Holder...
  • Page 939 4116 Cause The paper is loaded askew. What to Do • Reloading paper • Tap Replace the paper and print on the touch screen, then reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Insert the roll paper firmly until it is against the roll holder flange.
  • Page 940 4117 Cause The print job received contains settings not compatible with borderless printing. What to Do • Changing the print job settings • Follow these steps to change the settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2.
  • Page 941 4119 Cause Cannot print borderless because the paper is out of position. What to Do • Reloading paper • Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) •...
  • Page 942 4120 Cause The print job received specifies a type or width of paper that is not compatible with borderless printing. What to Do • Changing the print job settings • Follow these steps to change the settings of the print job to enable borderless printing. 1.
  • Page 943 4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing •...
  • Page 944 4122 Cause The media type in the printer cannot be printed borderless. What to Do Tap Cancel on the touch screen to stop printing. Note • See the media information list for media types compatible with borderless printing. • Paper Information List...
  • Page 945 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 946 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 947 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 948 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 949 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 950 4900 Cause The printer hard disk is full. What to Do tap Stop to stop printing, and then take the following action. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
  • Page 951 4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart.
  • Page 952 4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the print job in the job queue. • Deleting Print Jobs • Delete unneeded jobs stored in personal boxes. •...
  • Page 953 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 954 Turn off the power, wait a moment, and then turn it back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center. Detailed error codes...
  • Page 955 4910 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK.
  • Page 956 4911 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do Tap OK on the touch screen to go to the next screen. Check the media type and size that appear and tap OK. •...
  • Page 957 4913 Cause Cannot print borderless for one of the following reasons. • The paper size in the printer cannot be printed borderless. • The paper is loaded askew. What to Do • Replacing paper • Follow the steps below to replace the printer paper with paper that can be printed borderless. 1.
  • Page 958 4920 Cause Cannot cut paper for one of the following reasons. • Paper that has been cut remains on the output guide. • There is a foreign object near the output slot that is obstructing the cutter blade. • The paper is not being used under the recommended usage conditions. •...
  • Page 959 If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance.
  • Page 960 4924 Cause Paper loaded is not suitable for Color calibration. What to Do Follow the steps below to repeat Color calibration. 1. Tap OK on the touch screen to dismiss the error. 2. Load paper suitable for Color calibration. See the media information list for suitable paper. Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings.
  • Page 961 4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color calibration. Contact your Canon dealer for assistance.
  • Page 962 4926 Cause The supplied paper size is not suitable for Color calibration. What to Do Tap OK on the touch screen to stop Color calibration. Load a paper size suitable for Color calibration, and then repeat Color calibration. Managing Colors Performing Color Calibration...
  • Page 963 4927 Cause Color calibration may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
  • Page 964 4931 Cause Paper feed adjustment may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction.
  • Page 965 4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the print head with a frequently used, non-film paper. Automatic Adjustment to Straighten Lines and Colors...
  • Page 966 4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
  • Page 967 4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
  • Page 968 4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print Head Alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3.
  • Page 969 4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
  • Page 970 4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
  • Page 971 4952 Cause Failed to connect to the wireless router. What to Do Follow the instructions on the touch screen to try connecting to the wireless router again.
  • Page 972 4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again.
  • Page 973 4954 Cause Failed to set up Wi-Fi using Easy wireless connect. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again.
  • Page 974 4955 Cause IPv4/IPv6 settings were changed, but wired LAN and Wi-Fi are disabled. What to Do Tap OK on the touch screen to dismiss the error, and then enable wired LAN or Wi-Fi.
  • Page 975 4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using Remote UI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the settings again.
  • Page 976 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 977 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33-4026 EC33-4027 EC33-4028 EC33-402A...
  • Page 978 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC3F-4120 EC3F-4121 EC3F-4122 EC3F-4123 EC3F-4126 EC3F-4127 EC3F-4128 EC3F-412A...
  • Page 979 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC4A-4001...
  • Page 980 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001...
  • Page 981 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC45-4001 EC47-4001...
  • Page 982 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001...
  • Page 983 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001...
  • Page 984 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 985 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F...
  • Page 986 A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040...
  • Page 987 Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51-4046 EC51-4047 EC51-404C EC51-404D...
  • Page 988 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 989 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 990 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 991 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 992 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 993 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 994 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 995 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 996 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 997 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 998 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 999 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 1000 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 1001 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 1002 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 1003 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...
  • Page 1004 Wait a moment and turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes...

This manual is also suitable for:

Gp-4000Gp-540Gp-520

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