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Chapter 17 Troubleshooting
9. The USB storage device cannot be recognized.
(1) Check whether the USB storage device can work normally.
(2) Make sure that the USB storage device being used is flash storage type.
This oscilloscope does not support USB3.0 and hardware type USB storage
device.
(3) Make sure whether the capacity of the USB storage device is too large. It is
recommended that the capacity of the USB storage device being used with
this oscilloscope should not exceed 8 GBytes.
(4) Restart the instrument and then insert the USB storage device to check it.
(5) If the USB storage device still cannot be used normally, please contact
RIGOL.
MSO2000A/DS2000A User Guide
RIGOL
17-3
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