Selecting An Installation Location; Desktop Mounting Instructions; Factors Affecting Wireless Range - Arris Touchstone TG2492S/CE User Manual

Selecting an Installation Location

There are a number of factors to consider when choosing a location to install your
Telephony Gateway:
Is an AC outlet available nearby? For best results, the outlet should not be switched and

should be close enough to the Telephony Gateway that extension cords are not
required.
Is a cable jack available? For best performance, keep the number of splitters between

the jack and cable drop to a minimum. Each splitter attenuates (reduces) the signal
available to the Telephony Gateway. A large number of splitters can slow down the
Internet connection and even affect your telephone service.
Can you easily run cables between the Telephony Gateway's location and the phones?

If you are connecting devices to the Ethernet ports, can you easily run cables between

the Telephony Gateway's location and those devices?
If you want to install the Telephony Gateway on a desktop, is there enough space on

either side to keep the vents clear? Blocking the vents may cause overheating.
How close are your wireless devices? The Telephony Gateway wireless connection

range is typically 100–200 feet (30m–65m). A number of factors can affect connection
range, as described below.

Desktop Mounting Instructions

Position the Telephony Gateway so that:
it stands vertically on its base (Do not lay it flat on its side.)

air flows freely around it

the back faces the nearest wall

it will not fall to the floor if bumped or moved

the ventilation holes on the sides of the unit are not blocked


Factors Affecting Wireless Range

A number of factors can affect the usable range for wireless connections.
Increases range
Decreases range
Release 24 STANDARD 1.1 March 2015
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.
Raising the unit above the devices (for example, installing the

Telephony Gateway in the upper floor of a multi-story dwelling)
Adding a wireless extender to the network

Lowering the unit below the devices (for example, installing the

Telephony Gateway in a basement)
Metal or concrete walls between the Telephony Gateway and other

devices
Large metal appliances, aquariums, or metal cabinets between the

Telephony Gateway and other devices
Interference and RF noise (2.4 GHz wireless phones, microwave

ovens, or other wireless networks)
Chapter 4: Installing and Connecting your Telephony Gateway
Touchstone TG2492 Telephony Gateway User Guide 20