Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes; Other Faxing Problems; Cannot Make Calls On The Connected Telephone; Answering Machine Cannot Answer Voice Calls - Epson Workforce Pro WF-C8690DWF User Manual

User's Guide
Solving Problems
Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data After Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data After Split, and then adjust Threshold. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.

Other Faxing Problems

Describes troubleshooting problems related to faxing.
Note:
If you need to perform troubleshooting for the following, see the Administrator's Guide for details.
❏ Connections -- phone line, external phone, and other devices
❏ Fax Settings in Settings > General Settings

Cannot Make Calls on the Connected Telephone

Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.

Answering Machine Cannot Answer Voice Calls

On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Sender's Fax Number Not Displayed on Received Faxes or the
Number is Wrong
The sender may have not set the fax header information or have set it incorrectly. Ask the sender.

Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.

Operation Sounds Are Loud

If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
235