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User's Guide
Code
Problem
103
Printing quality has been lowered due to a lack of
available memory.
104
Reverse printing has failed due to a lack of available
memory.
106
Cannot print from the computer due to the access
control settings.
107
User authentication failed. The job has been
canceled.
108
Confidential job data was deleted when the printer
was turned off.
109
The received fax was already deleted.
110
The job was printed on one side only because the
paper loaded does not support double sided
printing.
111
Available memory is running low.
120
Cannot communicate with the server that is
connected using an open platform.
Solving Problems
Solution
If you do not want to lower the print quality, try the
following methods to reduce the size of the print job.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
❏ Select Settings > General Settings > System
Administration > Clear Internal Memory Data
> PDL Font, Macro, and then clear the fonts and
the macros that you have downloaded.
❏ If you want to print in reverse, try the following
methods to reduce the size of the print job.
❏ Lower the print quality and the
resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or
fonts used in the print job.
Contact your printer administrator.
❏ Make sure that the user name and password are
correct.
❏ Select Settings > General Settings > System
Administration > Security Settings > Access
Control. Enable the user restriction function, and
then allow the job without an authentication
information.
-
-
If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
Make sure there are no errors on the server or the
network.
201
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