Received Fax Quality Is Poor; Received Faxes Are Not Printed; Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes; Other Faxing Problems - Epson WF-C579R Series User Manual

User's Guide
Related Information
"Fax Settings" on page 206
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"Placing Originals" on page 39
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"Cleaning the Scanner Glass" on page 236
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Received Fax Quality Is Poor

❏ Enable the ECM setting on the control panel.
❏ Contact the sender and ask them to send using a higher quality mode.
❏ Reprint the received fax. Select Log from Job/Status to reprint the fax.
Related Information
"Checking the Fax Job History" on page 216
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Received Faxes Are Not Printed

❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
❏ If the printer has been set to save received faxes in the inbox or the confidential box, the received faxes are not
automatically printed. Check the Receive Settings.
Related Information
"Checking the Printer Status" on page 248
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"Removing Jammed Paper" on page 256
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Pages are Blank or only a Small Amount of Text is Printed on the
Second Page in Received Faxes
You can print on one page by using the Delete Print Data After Split feature in Split Page Settings.
Select Delete Top or Delete Bottom in Delete Print Data After Split, and then adjust Threshold. Increasing the
threshold increases the amount deleted; a higher threshold gives you a higher possibility of printing on one page.

Other Faxing Problems

Cannot Make Calls on the Connected Telephone

Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Solving Problems
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