Error Code On The Status Menu - Epson Workforce Pro WF-C8690DWF User Manual

User's Guide
Error Messages
Recovery Mode
Related Information
"Contacting Epson Support" on page 272
&
"Software Update Tools (Software Updater)" on page 192
&
"Installing the Latest Applications" on page 192
&

Error Code on the Status Menu

If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the
its solution.
For details on Fax Settings, see the Administrator's Guide.
Code Problem
001 The product was turned off by a power failure.
101 The memory is full.
102 Collated printing has failed due to a lack of available
memory.
Solving Problems
Solutions
The printer has started in recovery mode because the firmware update
failed. Follow the steps below to try to update the firmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the firmware over a network
connection.)
2. Visit your local Epson website for further instructions.
See the Administrator's Guide for details.
button, and then selecting Job Status. See the following table to find the problem and
Solution
-
Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
❏ Select Settings > General Settings > System
Administration > Clear Internal Memory Data
> PDL Font, Macro, and then clear the fonts and
the macros that you have downloaded.
❏ Try the methods below to reduce the size of the
print job. If you do not want to use these
methods, try printing one copy at a time.
❏ Lower the print quality and the
resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or
fonts used in the print job.
200