Appendix E - Warranty And Service Information; Limited Warranty - Magnum Energy MagnaSine Hybrid Owner's Manual

Appendix E – Warranty & Service Information
Appendix E – Warranty and Service Information
E-1

Limited Warranty

Magnum Energy, Inc., warrants the MSH-RE Series to be free from defects in material and
workmanship that result in product failure during normal usage, according to the following terms
and conditions:
1. The limited warranty for the product extends for 24 months beginning from the product's
original date of purchase.
Note: The normal 2-year warranty on this MSH-RE inverter is extended to 5 years if it was
ordered with and installed on a Magnum MMP panel system. A proof-of-purchase is required at
the time of repair/service showing that the MSH-RE inverter and the MMP panel system were
purchased at the same time.
2. The limited warranty extends to the original purchaser of the product and is not assignable or
transferable to any subsequent purchaser.
3. During the limited warranty period, Magnum Energy will repair or replace at our option any
defective parts, or any parts that will not properly operate for their intended use, with factory
new or remanufactured replacement items if such repair or replacement is needed because
of product malfunction or failure during normal usage. The limited warranty does not cover
defects in appearance, whether cosmetic or decorative, or any structural or non-operative
parts. Magnum Energy's limit of liability under this warranty shall be the actual cash value of
the product at the time the original purchaser returns the product for repair, determined by
the price paid by the original purchaser. Magnum Energy shall not be liable for any other losses
or damages.
4. Upon request from Magnum Energy, the original purchaser must prove the product's original
date of purchase by a dated bill of sale, itemized receipt.
5. The original purchaser shall return the product prepaid to Magnum Energy in Everett, WA. After
the completion of service under this limited warranty, Magnum Energy will return the product
prepaid to the original purchaser via a Magnum-selected non-expedited surface freight within
the contiguous United States and Canada; this excludes Alaska and Hawaii.
6. If Magnum repairs or replaces a product, its warranty continues for the remaining portion of
the original warranty period or 90 days from the date of the return shipment to the original
purchaser, whichever is greater. All replaced products and parts removed from repaired products
become the property of Magnum.
7. This limited warranty is voided if:
• the product has been modifi ed without authorization
• the serial number has been altered or removed
• the product has been damaged from abuse, neglect, accident, high voltage or corrosion
• the product was not installed and operated according to the owner's manual
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