Appendix A.2. Take Diagnostic Capture With The Fieldserver Utilities; Figure 24: Ethernet Port Location - FieldServer Protocessor ProtoNode FPC-N34 Startup Manual

Triangle Tube's ProtoNode Startup Guide

Appendix A.2. Take Diagnostic Capture With the FieldServer Utilities

• Once the Diagnostic Capture log is complete, email it to support@protocessor.com. The Diagnostic
Capture will allow us to rapidly diagnose the problem.
• Make sure the FieldServer-Toolbox utilities are loaded on the PC
http://www.protocessor.com/tech-support/utilities-and-design-documents.php
Disable any wireless Ethernet adapters on the PC/Laptop
•
• Disable firewall and virus protection software if possible
• Connect a standard CAT5 Ethernet cable (Straight through or Cross-Over) between the PC and ProtoNode
The Default IP Address of ProtoNode is 192.168.1.24, Subnet Mask is 255.255.255.0. If the PC and
•
ProtoNode are on different IP Networks, assign a static IP Address to the PC on the 192.168.1.xxx network
• For Windows XP:
Go to
Right-click on Local Area Connection > Properties
Highlight
For Windows 7:
•
Go to >
>
Right-click on Local Area Connection > Properties
Highlight
ProtoCessor 1991 Tarob Court Milpitas, California 95035 USA Web: www.protocessor.com

Figure 24: Ethernet Port Location

> >
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Email: support@protocessor.com
Ethernet Port
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