Rap 7.9 Communications Rap - Xerox DocuPrint P1202 Service Manual

RAP 7.9 Communications RAP

You were directed to this RAP because a problem exists where the customer is unable to communicate
to the printer from the host computer.
1 A serial option PWB is installed in the printer.
Y N
| Go to step 9.
2 The serial port is being used for printer communications.
Y N
| Go to step 9.
3 Print a Status Report. The Status Report indicates that a serial interface is installed.
Y N
| Go to step 7.
4 Connect the Anacom G80 or similar interface test box to the serial port and generate a test print.
The test print completes successfully.
Y N
| Replace the following in order: Serial Option PWB (PL 7), System Controller PWB (PL 7).
5 The Remote Control Panel serial setup parameters match the host computer's setup parameters.
Y N
| Have the customer reconfigure the serial interface setup parameters.
6 Disconnect and reconnect the host interface cable from the serial interface port. Inspect for any
visual signs of damage to the cable. Replace interface cable if necessary (customer purchased
item). Have customer send a print job using another application.
7 Remove and reinstall the serial PWB to ensure that it is properly installed. Print a Configuration
Sheet. The configuration sheet indicates that a serial interface is installed.
Y N
| Replace the following in order: Serial Option PWB (PL 7), System Controller PWB (PL 7).
8 Return to the Entry Level RAP and continue.
9 Connect the Anacom G80 or similar interface test box to the parallel port and generate a test
print. The test print completes successfully.
Y N
| Replace the System Controller PWB (PL 7).
10 Disconnect and reconnect the host interface cable from the parallel interface port. Inspect for any
visual signs of damage to the cable. Replace interface cable if necessary (customer purchased
item). Have customer send a print job using another application.
Repair Analysis Procedures (RAP)
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