Communications Entry Rap - Xerox DOCUPRINT N17 Service Manual

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7.6 Communications Entry RAPs
You were directed to this RAP because a problem exists where the customer is unable to communicate
to the printer via a Host computer.
Procedure
1 Print a Configuration Sheet. The Configuration Sheet printed successfully.
Y: Go to step 2.
N: Go to RAP 7.2.1 Entry Level RAP and troubleshoot the printer.
2 The printer is Network connected.
Y: Go to step 3.
N: Go to RAP 7.6.1 Serial / Parallel.
3 The Configuration Sheet shows the parameters for each Connectivity Option PWB installed.
Y: Go to step 4.
N: Go to step 7.
4 The Configuration Sheet indicates that Parallel Port Enable is On.
Y: Go to step 5.
N: Configure the Parallel Port Enable to On and go to step 5.
5 Connect an Anacom G80 or equivalent test box to the printer parallel port and send a job to the
printer. The job prints successfully.
Y: Go to step 6.
N: Replace the System Controller PWB.
6 The job prints free of data corruption.
Y: Go to step 7.
N: Replace the System Controller PWB.
7 The Token Ring Option PWB is installed in the printer.
Y: Go to RAP 7.6.3 Token Ring.
N: Go to RAP 7.6.2 Ethernet.
Repair Analysis Procedures (RAPs)
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Xerox DocuPrint N17 Service Manual

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