Rap 7.9 Communications Rap - Xerox DocuPrint P8e Service Manual

RAP 7.9 Communications RAP

You were directed to this RAP because a problem exists where the customer is unable to communicate
to the printer from the host computer.
NOTE: If you have access to another PC, verify that the printer does not operate.
1 Connect the Anacom G80 or similar interface test box to the parallel port and generate a test
print. The test print completes successfully. NOTE: You may have to remove the back cover to
attach the plug.
Y N
| Replace the Controller PWB (PL 10).
2 Disconnect the Anacom G80 or similar interface test box from the parallel port and perform the
following:
• Inspect for any visual signs of damage to the host interface cable. Replace interface cable if
necessary (customer purchased item)
• Reconnect the host interface cable to the parallel interface port
• If using MSWindows, have the customer check printer setup. Also check the setup in the
application the customer is using.
• Have customer send a print job using another application.
Repair Analysis Procedures (RAP)
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