Samsung MultiXpress X4 Series Service Manual page 459

A3 color copier
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► Error Code
S1–2510 / S1–2511 / S1–2520 / S1–2521 / S1–2523 / S1–2540 / S1–2550
► Error message
MSOK System Failure #S1-2510: Turn off then on.
MSOK System Failure #S1-2511: Turn off then on.
MSOK Failure: #S1-2520. Call for service.
MSOK Failure: #S1-2521. Call for service
PPM data is incorrect. Call for service & change MSOK
MSOK Failure: #S1-2540. Call for service & change MSOK
MSOK Failure: #S1-2550. Call for service and change MSOK
► Symptom
MSOK is not installed properly. / MSOK is defective.
► Troubleshooting method
1) Remove the rear cover.
(Refer to 3.3.2 Rear Cover)
2) Check if the MSOK is inserted correctly. Remove and reinstall it.
3) If the problem persists, contact technical support to obtain help.
Copyright© 1995-2017 SAMSUNG. All rights reserved.
4. Troubleshooting
4-209

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