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4. Troubleshooting
► Error Code
A1–5512
A1–5513
► Error message
Motor Failure: #A1-5512. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-5513. Turn off then on. Call for service if the problem persists
► Symptom
Black toner is not supplied normally.
► Troubleshooting method
•
A1–5212 : Toner supply is stopped during operation.
•
A1–5213 : Toner is not supplied.
1) Open the front cover. If the black toner pipe is blocked, open it.
2) Turn the machine off then on. If the error persists, check the following steps.
3) Enter SVC mode. Select the black toner supply motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines)
•
111-0030 : Toner Dispense Motor Black
4) If the motor is not operational, measure the black motor power with DVM.
a) If 24V power is generated, replace the black toner supply motor(JC93-00446A).
b) If 24V power is not generated,
4-92
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Table of Contents
Troubleshooting
