Table of Contents
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4. Troubleshooting
► Error Code
A1–2211
A1–2212
A1–2213
► Error message
Motor Failure: #A1-2211. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2212. Turn off then on. Call for service if the problem persists
Motor Failure: #A1-2213. Turn off then on. Call for service if the problem persists
► Symptom
Yellow OPC motor operation is abnormal.
► Troubleshooting method
•
A1–2211 : Yellow OPC motor is stopped but machine recognizes it as operational.
•
A1–2212 : Yellow OPC motor is not operated for print-job.
•
A1–2213 : Yellow OPC motor is operating but machine recognizes status as "Stopped".
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Open the side cover. Check if there are any foreign substances or paper around yellow drum drive unit.
3) Remove the rear cover.
4) Check if the yellow OPC motor connector is connected correctly.
5) If the connection is OK, turn the machine on. Enter SVC mode. Select the yellow OPC motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0041)
Check the motor operation.
a) If the motor is not operational,
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Table of Contents
Troubleshooting
