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4. Troubleshooting
► Error Code
M1-4211
► Error message
Input System Failure #M1-4211 : Pull Tray 2 out and insert it.
► Symptom
The paper is not fed from tray2.
► Troubleshooting method
1) Remove tray2 and re-install it.
2) If the problem persists, turn the machine off then on.
3) Enter SVC mode. Execute pickup motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 100-0380)
4) If the pick up motor operation is abnormal, turn the machine off.
5) Remove the rear cover.
6) Check if the connection between pickup drive unit2 and main board is secure.
7) If the connection is OK, replace the pickup drive unit(JC93-00442A).
(Refer to 3.3.15. Pick-up Drive Unit)
8) If the problem persists, check the pickup unit2.
(Refer to 3.3.24. Pick-Up Unit and Sensor)
a) Check if the photo sensor in the pickup unit2 is defective.
b) If the sensor(0604–001393) is defective, replace it.
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Table of Contents
Troubleshooting
