Schulte Titan 5000 II Series Operator's Manual page 33

Conditional Coverage
All Warranty is conditional upon:
• Care, maintenance and operation in accordance with the manufacturer's specifications and
recommendations (as referred to in the " Operators Manual") supplied with the product.
• Submission of the Warranty Registration immediately upon sale of the product.
• The Pre-Delivery Inspection sheet must be sent with the Warranty Registration. Failure to comply,
MAY result in warranty claims being denied.
Exclusions
This warranty does not extend to:
• Damage or deterioration after delivery from the manufacturer not attributable to defective material or
workmanship.
• A Product of Schulte's that has been physically altered without the approval of the manufacturer.
• Any goods which have sustained damage or deterioration due to encounters with foreign objects for
which the product is not intended, inadequate or faulty assembly, improper or inadequate
maintenance, neglect, or abuse.
• Shop supplies such as the use of tools, oil, or grease used in the repair or replacement of a
warrantable part or component.
• Normal wearing parts such as sprockets, roller chain, and batt teeth.
* Extending the life of the roller chains means proper lubrication and adjusting as required to
maintain proper tension.
* Extending the life of the batt/teeth/drum requires that teeth be hard surfaced when the original
hard surface has worn down.
* Extending Sprocket life requires proper chain tension and proper alignment of the sprockets
THE WARRANTY CLAIM PROCESS:
• A Warranty Claim must be submitted within (30) days of the repair.
• The dealer must allow for the examination of the goods by the manufacturer or one of its agents,
when requested by the manufacturer to verify that the goods are defective in material or
workmanship.
• The Dealer must keep the failed part until the claim is processed, to allow Schulte Industries the
option of further examination of the part.
Further examination may mean that pictures are sent, or that the part be returned to Schulte.
• A Return Goods Authorization (RGA) must be sent with any returned part.
• If a failed part is returned to Schulte for examination, Schulte will pay the freight, Only ground
transportation will qualify for reimbursement. Any other types of freight will not be paid,
unless authorized on the RGA.
NOTE: For warranty service or parts the unit can be taken to any authorized Schulte dealer.
Warranty Contacts:
All warranty questions can be emailed to info@schulte.ca or phone Schulte Industries at 1-800-404-6044.
Schulte reserves the right to change and modify this warranty policy at any time.
Titan 5000 Series II 01/22
© 2022 Alamo Group Inc.
INTRODUCTION
Introduction Section 2-5