Table of Contents
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Install the Camera
Mount E1/E1 Pro/E1 Zoom
Step 1 Drill two holes on the
wall according to the mounting
hole template.
Step 2 Insert the two plastic
anchors into the holes.
Step 3 Secure the base unit in
place by tightening the screws
into the plastic anchors.
Step 4 Align the camera with the
bracket and turn the camera unit
clockwise to lock it in position.
NOTES:
1. To remove it from the wall, turn
the camera anticlockwise.
2. In case your camera is mounted
upside down, its picture shall be
rotated as well. Please go to Device
Settings -> Display on Reolink
App/Client and click Rotation to
adjust the image.
User Manual
Reolink Wireless Camera
15
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Table of Contents
Troubleshooting
Need help?
Do you have a question about the E1 and is the answer not in the manual?
Questions and answers
Why does an E1 Pro inside camera ping all the time. FCC ID:- 2AL7V-E1PRO.
Lens will not rotate up after trying to input sd card. Cannot rotate lens up now to remove sd card. Please advise what is my next step
If the lens on your Reolink E1 Pro camera will not rotate up to remove the SD card, it may be obstructed by the SD card itself. Try the following steps:
1. Check for Obstructions – Ensure that nothing is physically blocking the lens from rotating upward.
2. Restart the Camera – Power off the camera and turn it back on to see if the issue resolves itself.
3. Manually Adjust – Gently try to move the lens upward if it is stuck, but avoid applying excessive force.
4. Reset the Camera – If the issue persists, perform a factory reset to restore default settings.
5. Contact Support – If none of the above steps work, consider reaching out to Reolink support for further assistance.
These steps may help free the lens and allow access to the SD card.
This answer is automatically generated