Table of Contents
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SD Card Storage
Choose a Proper SD card
Please choose a SD card with specifications below so it can be compatible with the
camera.
Item
Capacity
Read and Write Speed
Format
Install the Micro SD Card
Bullet Cameras
1. Power off the camera before inserting the SD card. Find the micro SD card slot at
the back of the camera and unscrew the screws to open it.
User Manual
Reolink Wireless Camera
Requirement
Up to 64GB (For model RLC-410W, RLC-511W,
E1, E1 Pro, E1 Zoom, Reolink Lumus, it's up to
128GB)
Class 10 or higher/≥26Mbps
FAT32
67
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Table of Contents
Troubleshooting
Need help?
Do you have a question about the E1 and is the answer not in the manual?
Questions and answers
Why does an E1 Pro inside camera ping all the time. FCC ID:- 2AL7V-E1PRO.
Lens will not rotate up after trying to input sd card. Cannot rotate lens up now to remove sd card. Please advise what is my next step
If the lens on your Reolink E1 Pro camera will not rotate up to remove the SD card, it may be obstructed by the SD card itself. Try the following steps:
1. Check for Obstructions – Ensure that nothing is physically blocking the lens from rotating upward.
2. Restart the Camera – Power off the camera and turn it back on to see if the issue resolves itself.
3. Manually Adjust – Gently try to move the lens upward if it is stuck, but avoid applying excessive force.
4. Reset the Camera – If the issue persists, perform a factory reset to restore default settings.
5. Contact Support – If none of the above steps work, consider reaching out to Reolink support for further assistance.
These steps may help free the lens and allow access to the SD card.
This answer is automatically generated