Do you have a question about the E1 and is the answer not in the manual?
Questions and answers
Dar
March 13, 2025
Lens will not rotate up after trying to input sd card. Cannot rotate lens up now to remove sd card. Please advise what is my next step
1 comments:
Mr. Anderson
March 13, 2025
If the lens on your Reolink E1 Pro camera will not rotate up to remove the SD card, it may be obstructed by the SD card itself. Try the following steps:
1. Check for Obstructions – Ensure that nothing is physically blocking the lens from rotating upward. 2. Restart the Camera – Power off the camera and turn it back on to see if the issue resolves itself. 3. Manually Adjust – Gently try to move the lens upward if it is stuck, but avoid applying excessive force. 4. Reset the Camera – If the issue persists, perform a factory reset to restore default settings. 5. Contact Support – If none of the above steps work, consider reaching out to Reolink support for further assistance.
These steps may help free the lens and allow access to the SD card.
This answer is automatically generated
Jan Vera
January 18, 2025
Why does an E1 Pro inside camera ping all the time. FCC ID:- 2AL7V-E1PRO.
1 comments:
Mr. Anderson
May 14, 2025
The Reolink E1 Pro camera pings continuously after a reset if it is not properly reconfigured. After resetting, it needs to go through the installation process again. If not set up correctly, it may remain in a state where it emits continuous beeping sounds.
4. Recording and Playback..................... 32 Set up Recording........................32 Playback and Download Recordings................34 Time Lapse..........................38 Cloud Recording.........................42 6. Use the Reolink App......................50 Share Your Devices with Others................... 50 Scene Modes........................52 Add or Delete a Camera....................54 Register Account........................ 58 App Settings.........................60 7.
Device Overview E1, E1 Pro, E1 Zoom The E1 series are indoor cameras that are compact and can be seamlessly integrated into your home. Loaded with smart features, they can do many things like rotate at your disposal to reach more areas. Or send you customized motion alerts.
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Reolink Wireless Camera E1 Outdoor E1 Outdoor is equipped with smart technology that detects humans and vehicles, allows real-time remote communication and offers color night vision with spotlights on. Micro SD Card Slot Reset Button Spotlight Daylight Sensor Lens Infrared Lights...
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Reolink Wireless Camera Reolink Lumus Reolink Lumus adds the bright motion-triggered LED spotlight to the IP camera, which allows for color night vision and powerful deterrent effect for criminals. Loading with smart features like PIR and motion detection and siren, this outdoor spotlight cam gives you one-of-a-kind protection.
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Reolink Wireless Camera RLC-410W/RLC-511W/RLC-511WA/RLC-510WA RLC-410W: With 2560x1440 high resolution, this camera captures more beautiful and smoother 4-megapixel live video streaming and clips than 720p and 1080p cameras. It sees your home security more clearly. No details will be missed! Antenna...
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Reolink Wireless Camera RLC-511W: For security, higher resolution makes a big difference. RLC-511W WiFi IP camera features 5-megapixel (2560x1920), which is nearly 2.4X the resolution of 1080p Full HD, and even 1.3X the resolution of 1440p. It sees your home security more clearly, with more details.
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Reolink Wireless Camera RLC-511WA/RLC-510WA: With 5MP super HD, this camera provides you with a Y ou can stay better clearer visual quality & smoother live viewing experience. informed with the hard-to-see details captured by the camera. Antenna Mount Metal Aluminum Case...
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Reolink Wireless Camera RLC-523WA/RLC-542WA RLC-523WA: This camera comes with built-in motion-triggered LED spotlight that allows for color night vision and powerful deterrent effect for criminals. Loaded with smart features like human and vehicle motion detection and siren, this outdoor spotlight cam gives you one-of-a-kind protection. It supports both 2.4 GHz and 5 GHz, and with pan and tilt feature, this camera allows you to view your world from every angle and can follow the moving person automatically.
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Reolink Wireless Camera RLC-542WA: The 5MP dual-band WiFi camera supports optical zoom. With 5MP super HD, this camera provides you with a clearer visual quality & smoother live viewing experience. Mount Built-in Mic lnfrared Lights Lens Antenna Waterproof Lid Power Port (Optional)
You can appreciate much broader images with less distortion. By controlling two displays at the same time, you nearly have everything under control without blind spots. Equipped with advanced person/vehicle detection, Reolink Duo WiFi focuses on what you care about most and sends you accurate alerts in real time.
1. Connect the power adapter to the camera and wait for it starting up. After hearing a startup sound, you will hear repeated Ding sounds or "Please run Reolink App, add the camera and set it up", which means you can scan the QR code on the camera and start the setup process.
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Reolink Wireless Camera 3. Scan the QR code on the back of the camera. If the phone doesn't respond, please tap Input UID/IP and then manually type in the UID (16-digit characters under the QR code of the camera). Note: You may tap Light to enable flash light when setting up in a dark environment.
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Reolink Wireless Camera 5. Enter the Wi-Fi password of the selected Wi-Fi network (you may tap to see the Wi-Fi password you entered and double-check that the password is correct) and then tap Next. 6. A QR code will be generated and displayed on your phone. Please place the QR code on your phone in front of the camera’s lens at a distance of about 20 cm (8...
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Reolink Wireless Camera 7. After the beep sound, the camera will try to connect to the router, please wait for 60 seconds. 8. You may initialize your camera: Create device password and Name Your Device. Forgetting this password could be troublesome in the future, please remember it for your convenience.
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Set up the Camera with Ethernet Port Please follow the steps below to do initial setup for the Wi-Fi camera with an Ethernet port via Reolink App. 1. Connect the power adapter to the camera, and connect the camera to the router with an Ethernet cable.
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Reolink Wireless Camera 2. Tap on the icon in the top right corner to start the initial setup. 3. Scan the QR code on the back or body of the camera. If the phone doesn't respond, please tap Input UID/IP and then manually type in the UID (16-digit characters under the QR code of the camera).
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Reolink Wireless Camera 4. Select Wi-Fi Not Configured. If you hear the camera speaking “Please run App, add the camera and set it up” or the ding sounds, please tick “I have heard the voice prompt from the camera” or “I have heard ding sounds from the camera”, then tap Next.
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Reolink Wireless Camera 6. A QR code will be generated and displayed on your phone. Please place the QR code on your phone in front of the camera’s lens at a distance of about 20 cm (8 inches) and let the camera scan the QR code. After the QR code is scanned successfully, tick “I have heard a beep sound from the camera”...
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Reolink Wireless Camera 8. You may initialize your camera: Create device password and Name Your Device. Forgetting this password could be troublesome in the future, please remember it for your convenience. 9. Initialization finished. Tap Use now and start to preview now.
Reolink Wireless Camera Install the Camera Mount E1/E1 Pro/E1 Zoom Step 1 Drill two holes on the wall according to the mounting hole template. Step 2 Insert the two plastic anchors into the holes. Step 3 Secure the base unit in place by tightening the screws into the plastic anchors.
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Reolink Wireless Camera Mount E1 Outdoor Mount the camera to the wall For outdoor use, E1 Outdoor must be installed upside down for better waterproof performance. Pull the button of the security mount and unscrew the bracket to separate the two parts.
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Reolink Wireless Camera Mount the camera to the ceiling Pull the button of the security mount and unscrew the ceiling bracket from the mount. Install the bracket to the ceiling. Align the camera with the bracket and turn the camera unit clockwise to lock it in position.
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Reolink Wireless Camera Mount Bullet Cameras Drill holes in accordance with the mounting hole template. NOTE: Use the drywall anchors included in the package if needed. Install the mount base with the mounting screws included in the package. NOTE: Run the cable through the cable notch on the mount base.
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Reolink Wireless Camera NOTE: If your camera has another mount without the adjusting knob, please loosen the adjusting screw with the provided hex key and turn the camera as shown below to adjust the angle. Mount Dome Cameras Put the mounting template on the ceiling and drill holes at the indicated locations.
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Reolink Wireless Camera Loosen the two screws on both sides of the camera and adjust the camera viewing angle. Tighten the screws and screw the cover back to the camera. NOTE: The installation method takes the PoE camera as an example and also applies to the WiFi camera.
Reolink Wireless Camera 3. View Your Camera Live View Icon Meaning Settings: Provide access to a camera’s settings such as system information, detection alarm and camera recording. More options of live view: Channel Selection, Day and Night, Immersive. Siren: Trigger audio alarm.
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Reolink Wireless Camera Manually capture Manually record Manually recording Live view in main stream Live view in sub-stream mode mode View your camera in a full-screen mode. Talk: Tap to talk (two-way audio). Clip: Drag the rectangle to the position you want to see.
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Reolink Wireless Camera Day and Night Set the camera’s color mode during different times of the day and night. -Color: The camera will capture color images that usually appear during the day. -Black & White: The camera will capture black-and-white images that usually appear during the night with the IR LEDs on.
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Reolink Wireless Camera Multiple Views If you have several cameras added in your Reolink App, you can view multiple streams at the same screen on Reolink App. User Manual...
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Reolink Wireless Camera Full-Screen View icon to enter into the full-screen mode. to exit the full screen. User Manual...
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Reolink Wireless Camera Two-Way Audio to enter into the two-way audio page; 1. Tap 2. Tap to talk. Clip to enter into the clip page; 1. Tap 2. Drag the rectangle to the position you want to see. User Manual...
Reolink Wireless Camera to enter into the PTZ page; 1. Tap 2. Choose the direction you want the camera to pan and tilt. Display Settings Flip , then the image will be turned upside down. User Manual...
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Reolink Wireless Camera Quality 1. Tap Quality to enter into the Quality page; 2. Tap Clear mode or Fluent mode to enter into the settings page for Clear mode or Fluent mode; 3. Tap Save to save the settings. User Manual...
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Reolink Wireless Camera Anti-flicker Use this feature if some devices such as TV screens and lights are flickering. - 50Hz: Used for Australia and the UK. - 60Hz: Used for the USA and Canada. 1. Tap Anti-flicker. 2. Choose the option from Other, 50Hz, 60Hz or Off.
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Reolink Wireless Camera Brightness Drag the circle in the progress bar to adjust the brightness of the image. Camera Name You can set the position of the camera name on the screen. User Manual...
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Reolink Wireless Camera Date You can set the position of the date on the screen. Watermark to disable the watermark shown on the screen. User Manual...
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Reolink Wireless Camera Privacy Mask If you don’t want others to view some parts in the image, you can set the privacy mask to protect your privacy. Press and drag to draw a black rectangle (up to 3 rectangles) on the screen to block out a specific area.
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Reolink Wireless Camera Status LED You can turn off the status LED if you don't want others to see it. Go to camera’s Settings > Advanced > Status LED, tap to turn it off. Spotlight For cameras that have a built-in spotlight, when an alarm event is detected, the spotlight will be automatically turned on.
For Reolink Lumus, it also has a PIR sensor that works together with the motion detection. And for models such as RLC-510WA, RLC-511W, RLC-511WA, RLC-523WA, RLC-542WA and Reolink Duo WiFi, they also support human detection and vehicle detection.
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Reolink Wireless Camera Set up Detection Zone Go to camera Settings > Detection Alarm > Detection Zone. Here create a zone over the area you don’t want to receive alerts about. After done, click Save to save the detection zone settings.
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Reolink Wireless Camera Drag the bar to adjust the sensitivity from low, mid to high. For the sensitivity of motion detection, you can also add a sensitivity schedule to set up diffident sensitivity level for different hours. Set up Object Size cameras with human/vehicle detection, y ou can set the minimum object size and the maximum object size.
Reolink Wireless Camera Set up Motion Alerts Push Notification When the camera detects a motion, it will send a push notification, which pops up on your mobile phone. Set up Push Notification 1. Tap on 2. Tap on Push Notifications to enable this function.
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3. Set a push Schedule if you need. For cameras with human/vehicle detection, you can also select Person, Vehicle or Others. 4. Set your phone to allow Reolink App to send push notifications. Go to your phone Settings, find Notifications and among the App list find the Reolink App.
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Reolink Wireless Camera Alarm Email When the camera detects a motion, it will send an alarm email with plain texts or the camera’s live image. Set up Alarm Email , then tap Email Alerts and enable this function. 1. Tap on 2.
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Reolink Wireless Camera 3. Tap Schedule to set up a schedule when you’d like to receive the email alerts, and tap Save. For cameras with human/vehicle detection, you can also choose the Detection Type: Person, Vehicle or Others. 4. Tap Email Content to choose for the camera to send email with Text, Picture, Text with Picture or Text with Video.
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Reolink Wireless Camera 5. Tap Email Settings, then +Add Email Address to add more recipients of email alerts, then tap Save. Alarm Siren For cameras that support siren, you can set up the camera siren to make an alert sound when a motion is detected.
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Reolink Wireless Camera 2. Tap on Custom Alarm Sound, if you want to use a custom sound. Tap Custom sounds, then tap Change custom sounds to record an up-to-5-second sound. 3. Tap Start to start recording or tap Stop to stop recording. Tap on Sound Test to test the recorded sound or tap Re-record to record again till you’re satisfied.
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Reolink Wireless Camera 4. Tap Schedule to set up a schedule when you want the siren to work, then tap Save. For cameras with human/vehicle detection, you can also choose the Detection Type: Person, Vehicle or Others. Alarm Spotlight For cameras with built-in spotlights, the spotlight can automatically turn on at night when a motion is detected.
Reolink Wireless Camera 2. Tap Night Mode to set it as Auto. In this way, when a motion is detected during night time, it’ll automatically turn on the spotlight. Set up Motion Recording When the camera detects a motion, it can record and save motion recordings to the SD card automatically.
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Reolink Wireless Camera 2. Tap Schedule to set up a schedule when you want the camera to save motion recordings, then tap Save. For cameras with human/vehicle detection, you can also choose the Detection Type: Person, Vehicle or Others. 3. Tap Post-Motion Record Duration to set up the motion recording length, here you can choose a desired length.
Reolink Wireless Camera Tips for Reducing False Alarms For motion detection cameras, the factors like moving trees, cloud, sunlight and shadow, rain and snow, external light changes and so on, will all trigger the false alarms. It’s better to mount cameras in locations where avoid these factors.
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Reolink Wireless Camera Note: For cameras that support FTP, you can also save recordings to the FTP server. For the setup steps, please refer to the part of FTP Settings in Chapter 7. Record with Audio 1. Tap on 2. Tap on Advanced and then find Record Audio, tap to enable this option. Then the camera will record audio in video recordings.
Reolink Wireless Camera Playback and Download Recordings Play back Recording 1. Open live view of the camera. Then tap on Playback on the bottom. 2. Select a date to search the recordings. Slide through the timeline to find the recordings you want to replay, tap on the selected recording and it’ll automatically start to play.
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Reolink Wireless Camera to choose Fluent or Clear to replay the recordings in clear mode or 3. Tap on fluent mode. 4. Tap show alarm icon on the bottom to show the alarm recordings only. For cameras with human/vehicle detection, you can select motion recording type of Person,Vehicle or Others to replay.
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Reolink Wireless Camera 5. To replay the recording in slow or fast speed, please tap on the icon then choose the playback speed at 0.25X, 0.5X or 1X. Download Recordings 1. Open live view of the camera. Tap on Playback on the bottom.
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Reolink Wireless Camera 2. Select a date to search the recordings. Slide through the timeline to find the recordings you want to replay, tap on the selected recording and then tap on the Download icon 3. Drag on the timeline to cut the recordings up to 120 seconds, then tap on Download to download the recording to your phone.
Reolink Wireless Camera Delete Recordings Reolink cameras don’t support deleting selected recordings. The camera will automatically delete and overwrite the older recordings when the SD card is full. Or you can manually format the SD card to delete all recordings.
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Reolink Wireless Camera 2. Tap Try Now or Create New Time Lapse Capture. 3. Select a scene from the list or tap on Customize to create a customized time lapse capture. User Manual...
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Reolink Wireless Camera 4. Customize the settings of Capture Starts at, Duration, Interval, Quality and File Type, then tap on Start. The camera will automatically start to capture at the set time. 5. Later when the time lapse video is created, you can tap on View on the Time Lapse page to play back or download it.
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Reolink Wireless Camera 6. Tap on Settings icon, here you can turn on or off the option Overwrite Time Lapse Files. to view the Time Lapse Gallery. Here you can view 7. Tap on the pictures icon or manage all time lapse videos.
Reolink Cloud website: https://cloud.reolink.com/. Supported Models and Countries For Reolink WiFi cameras, model E1, E1 Pro, E1 Zoom and Reolink Lumus support cloud recording. And Reolink Cloud recording is currently available in the United States, Canada, Australia, New Zealand, Thailand, Vietnam, Malaysia, South Korea, Philippines, Indonesia, Hong Kong (China), Macau (China), Israel, Qatar, Bahrain, United Arab Emirates, Saudi Arabia, Kuwait, Lebanon, Singapore.
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Sign up to register an account. 3. A register confirmation email will be sent to your inbox. Tap the link in the email to verify your account. 4. Then you can use the registered account to Log in Reolink App. User Manual...
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Reolink Wireless Camera Subscribe To a Cloud Plan And Bind The Camera To Cloud 1. Tap Cloud Storage then tap Subscribe. Choose to buy the free basic plan or a paid plan. 2. After buying a plan, tap Bind cameras, and it’ll search all the cameras that support Cloud.
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Reolink Wireless Camera Note: If your camera firmware is outdated, it’ll show Upgrade. Tap Upgrade to update the firmware to the latest first, then tap Add to bind the camera. Turn On/Off Cloud Recording And Unbind The Camera 1. Tap Cloud Storage, then tap the three dots on the right side of your plan.
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Reolink Wireless Camera 3. Tap Delete, and it’ll unbind this camera from Cloud plan. Change Uploaded Video Resolution Tap Video Resolution, and choose Fluent or Clear to change the resolution of uploaded videos. User Manual...
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Reolink Wireless Camera Upgrade the Cloud Recording Plan 1. Tap Cloud Storage, then tap the three dots on the right hand corner of your plan card. 2. At the bottom, tap on Switch. 3. Choose the plan you want to upgrade to, then tap Continue to checkout. Once upgraded, all cameras currently bound will be updated to the new plan.
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Reolink Wireless Camera Play back and Download the Cloud Recording Via Reolink App 1. Tap Cloud Storage, and it’ll show uploaded recordings automatically. 2. Select the device and date to find the recordings you want to play back, then tap the video to play back.
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Reolink Wireless Camera 3. Tap to start downloading the recording. 4. To delete the cloud recordings, tap on Edit, then select the videos you want to delete. Tap on Delete icon to delete the selected videos. User Manual...
1. Launch Reolink App on your phone, then tap Settings page. 2. Tap Share Camera to get the camera’s QR code. 3. Launch the Reolink App in another smart phone and tap button to scan the QR code. User Manual...
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Reolink Wireless Camera Or you can manually input the camera’s UID to add the device. The camera UID consists of 16 digits that start with 9527000xxxxxxxxx. After entering the UID, please tap Next to enter the camera password to log in.
Reolink Wireless Camera Scene Modes The Scene Modes settings is designed for different usage scenarios. You could control all your cameras under different modes as you need. For instance, you could disable all cameras alarm under home mode when you're home, but enable all the alarms under outside mode when you are away.
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Reolink Wireless Camera 3. Select devices for this scene and customize the alarm settings. If you want to receive push, email, audio alarm under this scene mode that you can enable the alarm settings with push, email, audio, alarm. Blue icon means enabled, grey means disabled.
If you want to add the camera in LAN, we recommend that you enable the Add Devices Automatically option. O nce your smart phone and camera are connected the same network, the Reolink App can find the Reolink device automatically in LAN.
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Reolink Wireless Camera 3. Enter the camera password to log in. User Manual...
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Reolink Wireless Camera Add Camera by Scanning the Camera QR Code 1. Tap and scan the QR code on the camera body. 2. Enter the camera password to log in. User Manual...
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Reolink Wireless Camera Add Camera by Entering the Camera UID 1. Select Input UID/IP, please note that you are unable to add the camera with IP address. Note: The camera UID consists of 16 digits that start with 9527000xxxxxxx. 2. Enter the camera UID, tap Next to log in with the camera password.
Register Account A Reolink account can be used to place orders on the Reolink website, check order history, and log in to Reolink Cloud or smart home like Google Home or Alexa.
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Reolink Wireless Camera After that you will receive a verify email. Once finished to verify the email, you can log in your Reolink Account. User Manual...
Reolink Wireless Camera App Settings Launch the Reolink App. Tap and you can adjust the device order, change sound settings, App password, clean cache, etc. Adjust Device Order: Adjust order for a quicker access to the devices you want, and drag the device to the channel as you want.
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Clear Cache: Clean the Reolink App cache. Cache is the temporary data generated when you use the app. Clearing cache will not affect the normal use of Reolink App. Auto Live View: When you launch the Reolink App, the App will start the live stream automatically.
WiFi the camera is connected to and how is the signal strength. Check the Network Information 1. Launch the Reolink App and tap on Device Settings, then tap camera name and go to Device Info. User Manual...
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Reolink Wireless Camera 2. Tap Network Info and you will see the camera’s IP address, default gateway and DNS info. User Manual...
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Reolink Wireless Camera Change WiFi Connection of the Camera 1. Tap on camera Device Settings, then tap Network menu. 2. Choose the available Wi-Fi you want the camera to connect to, and input the Wi-Fi password. Then tap Save to connect. It’ll take a minute for the camera to re-connect to the new Wi-Fi.
Reolink Wireless Camera Warm Tips The Wi-Fi signal strength of wireless cameras can be interfered with by numerous factors, such as other Wi-Fi networks around, the distance from the router/hot spot, walls/obstacles in between, transmitting power of the router/extender, etc.
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Server Address: Type in the address of your FTP server and FTP Port. The default FTP Port for Reolink products is 21. User Name and Password: Enter the User Name and Password of your FTP server.
Please choose a SD card with specifications below so it can be compatible with the camera. Item Requirement Up to 64GB (For model RLC-410W, RLC-511W, Capacity E1, E1 Pro, E1 Zoom, Reolink Lumus, it’s up to 128GB) Read and Write Speed Class 10 or higher/≥26Mbps Format FAT32...
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Reolink Wireless Camera 2. Insert the micro SD card like the way in the picture below, please use your fingernail (or use the provided reset needle) to push the micro SD card in until you it is locked, and you will hear a click sound and the micro SD card will not pop out if it is inserted in properly.
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Reolink Wireless Camera E1 Series 1. Power off the camera before inserting the SD card. Move up the lens to find the micro SD card slot. 2. Insert the micro SD card into the card slot in the correct direction.
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SD card to make it pop out. Check the Micro SD Card Status , then tap the camera name to enter Device 1. Launch the Reolink App and tap Info page. User Manual...
Format to format the SD card. Device Information From device information page, you can check the basic information about your camera include Model No., UID, and Firmware Version. , then go to Device Info. 1. Launch the Reolink App then tap User Manual...
(no password). When you set up the camera for the first time, it’ll ask for creating a password before you can access the camera. Change Device Password > Advanced > Change Device 1. Launch Reolink App and tap settings icon Password. User Manual...
2. Enter the old and new password, then tap on Save. Note: The confirm password should be the same as the new password. Date and Time Sync Camera Time With Your Smart Phone > Advanced > Date and Time. 1. Launch Reolink App and tap User Manual...
Reboot and Restore > Advanced > Reboot or Restore. Here you Launch the Reolink App and tap can choose to reboot the camera or restore the camera to default. Note: Restoring will remove all the camera settings including camera password, camera name, PIR settings, etc.
Reolink Wireless Camera Firmware Upgrade > Device Info > Upgrade Device. 1. Launch the Reolink App and tap 2. If Auto upgrade turns on, the camera will upgrade to the latest firmware automatically. User Manual...
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Smart Homes For smart homes, Reolink cameras have supported displaying videos on Google Home or Amazon Alexa. For Reolink WiFi camera, the model E1, E1 pro, E1 zoom, Reolink Lumus, E1 outdoor and cameras with hardware IPC_513, IPC_515 and IPC_523 support the smart home feature.
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Reolink Wireless Camera Google Home 1. Launch the Reolink App to tap to log in your Reolink account and go to cloud > Smart home. 2. Tap Enable to add the device to Google Home in the Smart Home page.
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Reolink Wireless Camera 3. Launch the Google Home App, sign in your account and then tap Get Started to create a home. 4. Name your home and tap Next to build a connection between the Chromecast and the Google Home.
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Reolink Wireless Camera 6. Connect the Wi-Fi network you would like to use with your Chromecast, then you can customize a room name, which will be added to your room list. button to enter the account page, and then tap Settings >...
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Reolink Wireless Camera button and search Reolink in the search bar. 8. Tap the 9. Enter your Reolink account and password to log in first, then tap Allow. User Manual...
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Amazon Alexa To connect your camera to Alexa, make sure you have 3 devices at hand: a Reolink camera, an Amazon Alexa device (such as Amazon Echo Show, Amazon Echo Dot) and your mobile phone; and 2 apps on your phone: the Reolink App and Amazon Alexa App.
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Reolink Wireless Camera 1. Launch the Reolink App to tap to log in your Reolink account and go to Cloud > Smart Home. 2. Tap Enable to add the device to Amazon Alexa in the Smart Home page. Note: Only when it turns to disable that means the smart home feature is enabled.
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3. Launch the Amazon Alexa App, sign in to your Alexa account and then tap on Devices in the bottom right corner. 4. Select Your Smart Home Skills and tap Enable Smart Home Skills. Please tap the Search icon at the top right corner and search Reolink Smart Home. User Manual...
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5. After search and find Reolink Smart Home, tap ENABLE TO USE. 6. Type in your Reolink account, and then tap Log in. After logging in successfully, then tap Allow, the App will remind that “Reolink Smart Home has been successfully linked”.
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7. Tap on Discover Devices or say the voice command "Alexa, discover devices". Alexa will scan and show the cameras bound to your Reolink account. 8. Tap Set up Device. You can tap Choose Group to add your device to a group if you want to, or you can skip this step and tap Close to finish the setup.
Q7: What’s the specification of the power adapter for the Reolink WiFi cameras? A: For E1 Series and Reolink Lumus, the power adapter is 5V 1A or 5V 2A. For the other RLC-X WiFi cameras, the power adapter is 12V 1A or 12V 2A.
·Avoid open up or disassemble the camera when mounting the camera, as it’ll damage the camera’s airtightness. Q9: How to upgrade the camera’s firmware? A: To upgrade the camera, please do it on the Reolink Client software on the computer. And the latest firmware can be downloaded at the Download Center.
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For Reolink App, go to camera Settings > Advanced page, click Restore. For Reolink Client, go to camera Settings > System > Maintenance, click Restore. If currently no device has access to the camera, you have to reset it by pressing the reset button on the camera.
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Reolink Wireless Camera ·Ensure the SD card is correctly installed, and restart the camera to check again. ·Try another SD card. User Manual...
Need help?
Do you have a question about the E1 and is the answer not in the manual?
Questions and answers
Lens will not rotate up after trying to input sd card. Cannot rotate lens up now to remove sd card. Please advise what is my next step
If the lens on your Reolink E1 Pro camera will not rotate up to remove the SD card, it may be obstructed by the SD card itself. Try the following steps:
1. Check for Obstructions – Ensure that nothing is physically blocking the lens from rotating upward.
2. Restart the Camera – Power off the camera and turn it back on to see if the issue resolves itself.
3. Manually Adjust – Gently try to move the lens upward if it is stuck, but avoid applying excessive force.
4. Reset the Camera – If the issue persists, perform a factory reset to restore default settings.
5. Contact Support – If none of the above steps work, consider reaching out to Reolink support for further assistance.
These steps may help free the lens and allow access to the SD card.
This answer is automatically generated
Why does an E1 Pro inside camera ping all the time. FCC ID:- 2AL7V-E1PRO.
The Reolink E1 Pro camera pings continuously after a reset if it is not properly reconfigured. After resetting, it needs to go through the installation process again. If not set up correctly, it may remain in a state where it emits continuous beeping sounds.
This answer is automatically generated