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Reolink Wireless Camera
Warm Tips
The Wi-Fi signal strength of wireless cameras can be interfered with by numerous
factors, such as other Wi-Fi networks around, the distance from the router/hot spot,
walls/obstacles in between, transmitting power of the router/extender, etc.
Make sure that the wireless signal is three bars or at least two bars. One bar signal
is too weak to establish a stable connection.
If the Wi-Fi signal strength is low/weak, you may refer to the following guides to
improve the Wi-Fi signal strength of the wireless camera.
·Shorten the distance between your wireless camera and the router.
·Change the wireless channel on your router to avoid interference from Wi-Fi
networks around.
·Keep the wireless camera away from appliances or electronic devices like a
microwave, computer, wireless router, etc.
·Install the wireless camera to somewhere with fewer walls and obstacles in
between with the router.
·Fasten the antennas on the wireless camera.
·Change a router which has higher wireless transmitting power.
·Install a Wi-Fi extender.
FTP Settings
For cameras that support FTP, you can set up FTP settings for the camera to
upload pictures or videos to the FTP server.
Step 1. Go to camera settings, on Advanced > FTP Upload page, enable FTP
Upload option.
User Manual
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Troubleshooting
Need help?
Do you have a question about the E1 and is the answer not in the manual?
Questions and answers
Why does an E1 Pro inside camera ping all the time. FCC ID:- 2AL7V-E1PRO.
Lens will not rotate up after trying to input sd card. Cannot rotate lens up now to remove sd card. Please advise what is my next step
If the lens on your Reolink E1 Pro camera will not rotate up to remove the SD card, it may be obstructed by the SD card itself. Try the following steps:
1. Check for Obstructions – Ensure that nothing is physically blocking the lens from rotating upward.
2. Restart the Camera – Power off the camera and turn it back on to see if the issue resolves itself.
3. Manually Adjust – Gently try to move the lens upward if it is stuck, but avoid applying excessive force.
4. Reset the Camera – If the issue persists, perform a factory reset to restore default settings.
5. Contact Support – If none of the above steps work, consider reaching out to Reolink support for further assistance.
These steps may help free the lens and allow access to the SD card.
This answer is automatically generated