Reolink E1 Series - Camera Manual

Also See for E1 Series:

Table of Contents

What's in the Box

Meaning of the Status LED:

Download and launch the Reolink App or Client software and follow the onscreen instructions to finish initial setup.

Step 1
Drill two holes on the wall according to the mounting hole template.

Step 2
Insert the two plastic anchors into the holes.

Step 3
Secure the base unit in place by tightening the screws into the plastic anchors.

Step 4
Align the camera with the bracket and turn the camera unit clockwise to lock it in position.
Mount the Camera - Step 2

information NOTE:

To remove it from the wall, turn the camera anticlockwise.
In case your camera is mounted upside down, its picture shall be rotated as well. Please go to Device Settings -> Display on Reolink app/Client and click Rotation to adjust the image.

Do not face the camera towards any light sources.
Do not point the camera towards a glass window. Or, it may result in poor image performance because of the window glare by infrared LEDs, ambient lights or status lights.
Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image performance. For better image quality, please make sure that the lighting condition for both the camera and the capture object is the same.
For better image quality, it's recommended to clean the lens with a soft cloth from time to time.
Make sure the power ports are not exposed to water or moisture or blocked by dirt or other elements.

If your camera is not powering on, please try the following solutions:

If these won't work, please contact Reolink Support

If the camera failed to scan QR code on your phone, please try the following solutions:

Remove the protective film from the camera lens.
Wipe the camera lens with a dry paper/towel/tissue.
Vary the distance (about 30cm) between your camera and the mobile phone, which enables the camera to focus better.
Try scanning the QR code under a brighter atmosphere.

If these won't work, please contact Reolink Support

If the camera fails to connect to WiFi, please try the following solutions:

Please make sure the WiFi band meets the network requirement of the camera.
Please ensure you have entered the correct WiFi password.
Put your camera close to your router to ensure a strong WiFi signal.
Change the encryption method of the WiFi network to WPA2-PSK/WPA-PSK (safer encryption) on your router interface.
Change your WiFi SSID or password and make sure that SSID is within 31 characters and password is within 64 characters.
Set your password using only the characters on the keyboard.

If these won't work, please contact Reolink Support