Table of Contents
Advertisement
Reolink Wireless Camera
2. Tap Storage, and you can see the SD card used space/total storage space. Tap
Format to format the SD card.
Device Information
From device information page, you can check the basic information about your
camera include Model No., UID, and Firmware Version.
, then go to Device Info.
1. Launch the Reolink App then tap
User Manual
71
Hide quick links:
Advertisement
Table of Contents
Troubleshooting
Need help?
Do you have a question about the E1 and is the answer not in the manual?
Questions and answers
Why does an E1 Pro inside camera ping all the time. FCC ID:- 2AL7V-E1PRO.
Lens will not rotate up after trying to input sd card. Cannot rotate lens up now to remove sd card. Please advise what is my next step
If the lens on your Reolink E1 Pro camera will not rotate up to remove the SD card, it may be obstructed by the SD card itself. Try the following steps:
1. Check for Obstructions – Ensure that nothing is physically blocking the lens from rotating upward.
2. Restart the Camera – Power off the camera and turn it back on to see if the issue resolves itself.
3. Manually Adjust – Gently try to move the lens upward if it is stuck, but avoid applying excessive force.
4. Reset the Camera – If the issue persists, perform a factory reset to restore default settings.
5. Contact Support – If none of the above steps work, consider reaching out to Reolink support for further assistance.
These steps may help free the lens and allow access to the SD card.
This answer is automatically generated