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6. Troubleshooting
6.2 Error messages
Error
Possible Causes
Error 7
Software
Error 8
Imbalance
Error 9
RPM Sensor
Action
* If the installed software have any bugs, this message may come up.
* Contact a Service Engineer of your local Hanil Scientific's partner and
get the firmware upgrade. Wire disconnection or tuning of the
instrument must be performed only by a Service Engineer authorized
by Hanil Scientific's partner.
* Check the balance status of the samples in the rotor and turn off
and on the instrument to check the status.
* If the error message does not disappear, please contact a Service
Engineer of your local Hanil Scientific's partner.
* If the rotor recognition fails, this message comes up.
* The message will be cleared by coupling an appropriate rotor
* Disassemble and couple a compatible rotor and restart
the instrument to check out the status.
* If the error message does not disappear, please contact a Service
Engineer of your local Hanil Scientific's partner.
sales@ihanil.com / techsupport@ihanil.com
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