Machine Issues; How To Clear Mail Jammed In The Base - quadient iX-5 User Manual

13.1

Machine Issues

How to Clear Mail Jammed in the Base

Envelopes are jammed (stopped) in the transport mechanism of the Base.
• Mail piece is too thick.
• Mail size is incorrect.
To clear mail jammed in the Base:
1. Pull the release handle located underneath the base to lower the transport belts
and wheels. Hold the handle.
The release handle lowers the rollers to enable the user to clear any jams.
2. Using your other hand, remove the jammed envelopes.
3. Release the jam release handle to put the transport belt and wheels back in
position.
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