Error Types And Processing - SNBC BTP-M300 Service Manual

6 Error Types and Processing

Errors
HP Error
Print head is
overheated
Voltage is
abnormal
Cutter error
Rear cover
open
(unrecoverable)
Rear cover
open
(recoverable)
Front cover
open
Paper end
Paper near
end
Notes:
The priority sequence of errors output from high level to low level is as below:
HP Error > Print head is overheated > Voltage is abnormal > Cutter error > Rear cover open >
Front cover open > Paper end > Paper near end;
The processing method of rear cover open error can be set by command GS ( E.
When the cutter error occurs due to the paper jam, please turn off the printer, and turn on the printer
after clearing paper jam.
ERROR LED
PAPER
Buzzer
LED
Off
Off
Off
Off
Off
Off
Off
On
On
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BTP-M300 Service Manual
Recovery
Press the FEED
Button for a long time,
or send command DLE
ENQ 2, or re-start the
printer.
Automatically come
back to normal status
after print head cooling
down
Turn on the printer
power again.
Press the FEED
Button for a long time,
or send
command DLE ENQ 2,
or re-start the printer.
Send command DLE
ENQ 2 after closing
rear cover
Close rear cover
Close front cover
Automatically come
back to normal status
after loading paper.
Replace roll paper