Faxing Problems - Lexmark CX827 User Manual

Troubleshooting
Action
Step 2
Perform Color Balance.
a
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b
Adjust the settings.
c
Print the document.
Does the print appear tinted?

Faxing problems

Caller ID is not shown
Action
Enable caller ID.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls > Enable Caller ID.
Does the caller ID appear?
Cannot send or receive faxes
Action
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
Step 2
Make sure that the cable connections for the following equipment
are secure:
•
Telephone
•
Handset
•
Answering machine
Can you send or receive a fax?
Step 3
Check for a dial tone.
•
Call the fax number to check if it is working properly.
•
If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Yes No
Contact customer The problem is
support. solved.
Yes No
The problem is
solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
Go to step 5. Go to step 4.
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