Faxing Problems - Lexmark MB2236 User Manual

Troubleshoot a problem
Action
Step 2
a
Replace the supply item that matches the repeating defects
distance.
Note: If the supply item is a transfer roller or fuser, then
contact customer
b
Print the document.
Do the repeating defects appear?

Faxing problems

Cannot send or receive faxes
Action
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
Step 2
Make sure that the cable connections for the following equipment
are secure:
•
Telephone
•
Handset
•
Answering machine
Can you send or receive a fax?
Step 3
Check for a dial tone.
•
Call the fax number to check if it is working properly.
•
If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
support.
Yes No
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
Go to step 5. Go to step 4.
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