Faxing Problems - Lexmark MX-B427W User Manual

Troubleshoot a problem
Action
Step 2
a
From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type.
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Jammed pages are not reprinted
Action
a
From the home screen, touch Settings > Device > Notifications
> Jam Content Recovery.
b
In the Jam Recovery menu, select On or Auto.
c
Print the document.
Are the jammed pages reprinted?

Faxing problems

Caller ID is not shown
Action
Enable caller ID.
From the home screen, touch Settings > Fax > Fax Setup > Fax
Receive Settings > Admin Controls > Enable Caller ID.
Does the caller ID appear?
Yes No
Go to step 3. The problem is
solved.
Contact your dealer. The problem is
solved.
Yes No
The problem is Contact your dealer.
solved.
Yes No
The problem is Contact your dealer.
solved.
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