Lexmark CX827 User Manual page 234

Troubleshooting
Action
Step 3
a
Check if the trays are linked.
For more information, see
b
Print the document.
Is the document printed from the correct tray?
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the quality sample pages to determine the missing color. From the
home screen, touch Settings > Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs..
b
Print the document.
Is the printer printing blank or white pages?
Step 2
Replace the imaging unit, and then print the document.
Is the printer printing blank or white pages?
"Linking trays" on page
Yes
The problem is
solved.
30.
Yes
Go to step 2.
Contact customer
support.
234
No
Contact customer
support.
No
The problem is
solved.
The problem is
solved.