Lexmark CX827 User Manual page 236

Troubleshooting
Action
Step 5
a
Replace textured or rough paper with plain paper.
b
Print the document.
Is the print too dark?
Step 6
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the print too dark?
Step 7
Replace the imaging unit, and then print the document.
Is the print too dark?
Ghost images
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Load the tray with the correct paper type and weight.
b
Print the document.
Do ghost images appear on prints?
Yes No
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
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