Lexmark CX827 User Manual page 238

Troubleshooting
Action
Step 2
a
Perform Color Adjust.
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Adjust.
b
Print the document.
Does gray or colored background appear on prints?
Step 3
a
Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Print the document.
Does gray or colored background appear on prints?
Incorrect margins
Action
Step 1
a
Adjust the paper guides to the correct position for the paper
loaded.
b
Print the document.
Are the margins correct?
Step 2
a
Set the paper size.
From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
b
Print the document.
Are the margins correct?
Yes No
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
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